Phoenicia Grand Hotel

Name: Phoenicia Grand Hotel
Address: 87, Alexandru Serbanescu Boulevard, Bucharest, romania
Telephone: +44-204-505-9777
Rating: 3.8

București Oraş, Bucharest, Romania

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About Phoenicia Grand Hotel

location

This city hotel is located in the business district of Bucharest, around a 10-minute drive from the city centre. It is just a 3-minute drive from Aurel Vlaicu Airport and Henri Coandă International Airport is approximately 10 minutes by car from the hotel premises.

facility

The hotel has 4 lifts and features 348 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom. Central heating ensures comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The hot tub in the pool area promises pure relaxation. For sports enthusiasts who wish to work out indoors, a gym is available for a fee. There is a wellness area with a spa and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, live music and a dance club.

meals

Dining facilities include a non-smoking restaurant, a café and a bar. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Phoenicia Grand Hotel

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Cloakroom
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Hairdresser
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Nightclub
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  Restaurant(s)
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  Restaurant(s) with non-smoking area
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  Room Service
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  Shops
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  à la carte Dinner
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  à la carte Lunch
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  Special Diet
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  Special Offers
Sport/Entertainment
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  Gym
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  Jacuzzi
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  Massage
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  Sauna
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  Steam bath
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  Tanning Studio/Solarium

Location

Around this property:

Centre

9000 m

Airport

12000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

121

Very Good

174

Average

Poor

Terrible

Recent Reviews: 417

User:Peter K
Trip type: Business
Great breakfast, very posh lounge and older rooms
26 Jun 2026
Arriving is a bit clumsy - there are no clear indications to the hotel from a nearby road (do not come to the gas station like I did - the... more »
User:antonia t
Trip type: Friends getaway
Horror experience
26 Jun 2026
One of the worst experience in my life! Since we were at the reception, we were treated so bad, the receptionist was talking to the phone, didn’t even notice us.... more »
User:alMutaz S
Trip type: Business
NEVER AGAIN, AVOID
26 Jun 2026
Never Again, First and main avoid staying there, if no other options, make sure you pay only for the nights you are sure you will stay otherwise you will never... more »
User:01catalinc
Trip type: Family
under the bed was never cleaned
26 Jun 2026
Before I left the room, I checked if something was left under the bed; I was so surprised to see so much dust, dirt, empty bottles of water, plastic bottles... more »
User:thomas1966
Trip type: Business
Can not recommend this hotel
26 Jun 2026
Can not recomment the hotel. Looks quote nice. But Service is awfull in reception, check out and esp. at breakfast Restaurant. Room is quite Ok. But lot of noice from... more »