Lol Et Lola

Recent Reviews: 156

• User:sazzlem88

  Trip type: Couples

  Quirky hotel in great location

  08 Jun 2024

  We loved this hotel, cool, quirky, great location, friendly staff and the most amazing breakfast! It was a little more than some of our other stays in Transylvania but worth it, and seems priced relatively well compared to others in Cluj. Car parking is spacious. It’s a bit tight to get in but once you’re in, it’s fine. You have to go off a main busy road down an alley next to the bank. Check out my pics if unsure. Very safe area and within 10 mins walk you are in the centre of everything yet it’s very quiet. We stayed in the global traveller room, loved it. It’s worth messaging the hotel to put you in a specific room. We loved the balcony and sink. One thing that wasn’t great is that the shower and toilet are behind a door but in the same room so you can hear the person you are staying with on the toilet. Just be mindful of this! Rooms come with coffee making facilities and lots of plugs. Not lots of space so consider that is you have a lot of luggage. Staff were always friendly and attentive. Breakfast was incredible, I mean you have like a 3 course meal. Everything was fresh and healthy. There were lots of cakes too and even had a hazelnut chocolate pump!

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• User:Annmarie Y

  Trip type: Friends getaway

  Not as expected

  16 Sept 2023

  My friends and I had 2 rooms. Mine was a single on the fourth floor. Neither room was similar to the bright colorful photos, and neither was as clean as expected. The tiles in my bath had a smeared soap film over the entire shower and sink area. The carpet was worn in the rooms and hall. My 4th floor room had a skylight which opened but no other window.

• User:MattHM

  Trip type: Couples

  Superb small friendly hotel

  28 Aug 2023

  A friendly welcome greets you at this hotel. We were able to check in early and our room was the movie themed room. Great individuality. Room clean and bed comfy. Kettle and safe provided with an option to get an ironing board from reception if needed.Good quality shower with complimentary shower gel. Air con worked well in the room.Breakfast was of a good standard with a varied selection and the coffee was very good too! Staff very friendly and helpful. We asked for directions to the salt mines and the lady helped with bus timetables and locationsWould definitely stay here again 👍

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• User:SAM U

  Trip type: Family

  “The service quality was truly exceptional, I can’t wait to come back”

  27 Aug 2023

  First off, I like to start off by saying it is a funny and very clean hotel. Also, I didn’t think that it was possible to have a service like this in Romania. I've been in many hotels, but this was by far the best service I have been given. It is clear that it is possible even in Romania to receive great service, but I bet they have been outside Romania and saw that it counts to be customer-oriented. The key to success is to pay attention to your customers’ needs and they have done exactly that. They have done an outstanding service. I wish people would follow their example. Thank you again for being different than the rest of the hotels that we have been visiting in Romania. Great job and keep up the good work.

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• User:Nina C

  Trip type: Family

  Intermediate

  01 Jul 2023

  Compared to all the excellent reviews, our stay was average (which was disappointing since expectations were high). Our rooms on the top floor were dark and the colourful interior the hotel has in its advertisements was nowhere to be seen. The room was clean upon arrival but I enclose a photo of how our bed had been made by the cleaner on day 2. Staff were polite but not overly friendly.If you arrive by car drive VERY carefully as the driveway is so narrow you literally have 10cm margin on either side.

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