Kigali Serena Hotel

Recent Reviews: 998

• User:shelley b

  Trip type: Couples

  good hotel in Kigali

  26 Jun 2026

  My husband and I spend a few nights at the Serena prior to a gorilla trek The hotel had a very nice pool area, the pool was unheated but surrounded... more »

• User:Arthur R

  Trip type: Couples

  Above and Beyond!

  26 Jun 2026

  5! The staff and rooms were awesome! Service was exceptional! Honorable mention: Grace; Brian and Ramson. They were all represented the Serena beautifully! Thank you for a wonderful visit! more »

• User:Chantelle M

  Trip type: Business

  Pure luxury

  26 Jun 2026

  Beyond the exquisite and comfortable rooms, the hotel offers an impressive range of facilities that elevate the entire experience. The outdoor pool area is beautifully designed, providing a relaxing oasis... more »

• User:Angie C

  Trip type: Couples

  Vacation experience

  26 Jun 2026

  Excellent service... clean ... friendly staff Higher priced more »

• User:BangorTexas

  Trip type: Family

  Serena always delivers

  26 Jun 2026

  We styed here one night on our way out of Rwanda. I did prefer the Marriott but it is more expensive. Clean, nice bar area, beautiful pool area. Dinner was... more »