Crowne Plaza Riyadh Palace

Recent Reviews: 350

• User:Pioneer39023651268

  Trip type: Friends getaway

  Good

  23 May 2026

  Arvie is really greate at service Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace By IHG, responded to this review Dear Valued Guest, Thank you for sharing your kind feedback regarding your recent stay at Crowne Plaza Riyadh Palace Hotel.We are delighted to know that Arvie provided you with excellent service during your visit. Your wonderful comments will certainly be shared with her, as recognition like this is truly motivating for our team.At Crowne Plaza Riyadh Palace Hotel, we are committed to delivering memorable experiences through genuine hospitality and attentive service.We sincerely appreciate your support and look forward to welcoming you back again soon.Warm regards,Yazeed AlhamdanFront Office Manager

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• User:Marqueses L

  Trip type: Friends getaway

  Great experience

  21 May 2026

  Best hotel experience in Riyadh.Location is good, staffs are accomodating specially at the Palace restaurant. Rachelle and Ace are superb, polite and their smiles are refreshing.We stayed for a week and their services are top notch. I highly recommend the food and hospitality. Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace By IHG, responded to this review Dear Valued Guest,Thank you so much for your wonderful and detailed feedback! We are truly delighted to hear that you had a great experience and that you consider Crowne Plaza Riyadh Palace the best hotel experience in Riyadh.We are especially grateful for your kind words about our location, accommodating staff, and the service at the Palace restaurant. A special thank you for recognizing Rachelle and Ace — their superb, polite service and refreshing smiles are truly valued. We will personally share your appreciation with them; they will be proud to know they made your week-long stay memorable.We are also thrilled that you highly recommend our food and hospitality.Warm regards,Marwan AlruhaimiFO Supervisor

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• User:Voyage54963411974

  Trip type: Business

  Excellent

  21 May 2026

  Highly recommended for anyone looking for a satisfying buffet experience. Also the staff Ms. Rechelle provided excellent service, she was approachable and made our dining experience better. Soci Assist, Other at Crowne Plaza Riyadh Palace By IHG, responded to this review Hi Sann Malatx,We’re delighted you enjoyed our buffet and appreciated Ms. Rechelle's exceptional service. Your kind words inspire our team to continue delivering memorable experiences. We hope to welcome you back soon for another delightful visit.- The Staff at Crowne Plaza Riyadh Palace

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• User:jerald t

  Trip type: Friends getaway

  Excellent Service

  21 May 2026

  Food is awesome and Service Thank you Arvie & Carla 🙏👏👏👏 Yazeed Alhamdan, Guest Services / Front Office at Crowne Plaza Riyadh Palace By IHG, responded to this review Dear Valued Guest,Thank you so much for your wonderful feedback! We are delighted to hear that you received excellent service and enjoyed the awesome food.A special thank you for recognizing Arvie and Carla — they will be truly proud to know their efforts made your experience memorable. We will personally share your kind words with them.Warm regards,Marwan AlruhaimiFO Supervisor

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• User:Rahul C

  Trip type: Business

  Amazing Stay at the Crowne Plaza

  20 May 2026

  Absolutely wonderful stay at Crowne Plaza Riyadh Palace. The hospitality, comfort, and overall service were truly impressive.A special mention to Rachelle from Banquet for her warm, attentive, and professional service, and Mahin from Housekeeping for keeping everything spotless and ensuring a very comfortable stay. Their dedication and care made the experience even more memorable.Highly recommended, and I look forward to staying here again. Soci Assist, Other at Crowne Plaza Riyadh Palace By IHG, responded to this review Hi Rahul,We're thrilled to hear you had such a fantastic stay with us! Your kind words about Rachelle and Mahin are truly appreciated, and we’re delighted to know their dedication enhanced your experience. Thank you for recommending us, and we eagerly await your next visit.- The Staff at Crowne Plaza Riyadh Palace

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