Check-Inn @Little India

Recent Reviews: 88

• User:Frank M

  Trip type: Business

  HORRENDOUS

  15 Nov 2025

  Disgusting roomFilthy carpetFilthy bathroomPaper thin wallsNo top sheet on the bedDeceptive advertisingNo window in the roomAmbivalent receptionNo manager on siteSmelly roomVacant reception late at night Check-Inn Little India, at Check-Inn @Little India, responded to this review Dear Frank McDonald,We are deeply concerned by your detailed account of your recent business stay with us. Please accept our most sincere apologies for the completely unacceptable experience you have described. The conditions you've outlined regarding cleanliness, maintenance and service response fall far below the standards we strive to maintain and are absolutely not reflective of our commitment to guest comfort and safety, in this one instance.We take your specific comments about room cleanliness, carpet condition, bathroom hygiene, and mold presence with the utmost seriousness. Our housekeeping and maintenance teams have been immediately mobilized to conduct a comprehensive deep-cleaning and inspection of all rooms. We are also reinforcing our cleaning protocols and implementing more rigorous daily inspections to prevent any recurrence of these issues.The service failures you described, including the unattended reception and lack of responsive action from management, are particularly troubling. We are conducting immediate retraining with our front desk team and revisit new procedures to ensure constant reception coverage and more effective handling of guest concerns.With regards to the room issues, while we do offer various room categories including some without windows as common in urban boutique hotels, we acknowledge this should never compromise basic cleanliness, ventilation, or comfort. We are reviewing all room allocations to ensure proper ventilation and addressing any moisture-related issues immediately.Your safety and comfort are our highest priorities, and we want to assure you that we are taking comprehensive action to address every concern you've raised. We would appreciate the opportunity to discuss your experience further and make appropriate amends. Please contact me directly at your convenience.With heartfelt thanks and best wishes,The Management of Check-Inn @Little India

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• User:JohnJeevaratnam

  Trip type: Couples

  A room to sleep and shower

  17 May 2024

  Located in the middle of little India, it as a good location to use as a base to sleep. If you like spicy food and an active nightlife for shopping you won't be disappointed with the location. The hotel room itself was very small. We took a room with a window, however if you don't read the fine print you might select a room without a window. The bathroom is small, the toilet and shower are in close proximity, everything gets wet. Hot water, water pressure and air-conditioning were adequate. Plug outlets are not compatible with North American outlets. You can buy an adapter in the stores outside for around $2.50. Had issues with the safe, unable to program the numbers, night manager could not resolve it, day manager did make it work, however when I did it after it would not work. Eventually gave up and never used it. The hotel was clean. They do not clean the room unless you place the sign on the door to clean the room. The hotel has a requirement of a $100 for a deposit. I paid it in cash, to avoid any complications of an electronic refund. After reading all the reviews we still took the hotel for our stay. Mainly because of our budget. Nothing more to say about the hotel, it was a room to sleep and shower. Check-Inn Little India, at Check-Inn @Little India, responded to this review Dear JohnJeevaratnam, Thank you very much for taking the time to share such a comprehensive and thoughtful review of your recent stay with us. We genuinely appreciate your detailed observations, as they provide valuable insights for both our team and future travelers.We are delighted to learn that you found our location to be a convenient base for your visit, and that you enjoyed the vibrant atmosphere of Little India—from its flavorful cuisine to its lively shopping scene. Being situated in the heart of this culturally rich neighborhood is something we take great pride in, and we are pleased that it enhanced your experience.As you rightly observed, our rooms are designed to be compact yet functional, which is characteristic of budget-friendly accommodations in prime city-center locations throughout Singapore. We also offer both window and non-window room categories, and we always encourage guests to carefully review the detailed room features on our booking platforms prior to making a reservation to ensure alignment with their personal preferences. We acknowledge your comment about the bathroom layout and sincerely appreciate your understanding.We are pleased that the hot water, water pressure, and air-conditioning met your needs during your stay. Thank you also for your helpful note regarding plug adapters—this is indeed practical information for our international guests, and we are glad that affordable options are readily available at nearby stores.Please accept our sincere apologies for the inconvenience you experienced with the safe. We regret that our team was unable to resolve the issue to your satisfaction. Please be assured that we have shared your feedback with our maintenance team to ensure all safes are functioning properly and that our staff is equipped to provide effective assistance in the future.As part of our commitment to environmental sustainability and our Green Initiative, our standard practice is to provide housekeeping service upon guest request. The door sign is provided for this purpose; however, we also welcome guests to simply inform our 24-hour front desk should they require daily servicing. We regret if this was not clearly communicated during your stay.Thank you for your understanding regarding the refundable security deposit, a standard practice in the hospitality industry. We appreciate your practical approach in paying in cash to facilitate a smooth refund process.We truly appreciate that you chose our hotel based on your budget after carefully reviewing previous guest feedback. Your honest and balanced summary—"a room to sleep and shower"—accurately reflects the value proposition we offer to travelers who prioritize affordability, cleanliness, and a prime location over luxurious amenities.It was our sincere pleasure to host you, and we wish you many more wonderful and comfortable journeys ahead.With heartfelt thanks and best wishes,The Management of Check-Inn @Little India

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• User:Chris W

  Trip type: Family

  Terrible

  16 Jan 2024

  We checked in to check inn little India on the 12th of December 2023 and booked 3 rooms for 7 people. On the day of checking in to the hotel, I was asked to use a separate Visa card for emergencies. I was assured that no withdrawal would be made. But the female staff on the day had proceeded to do so anyway. Till today I don’t understand why. We checked out on the 18th of December till today 16th of January 2024 I have not seen my money deposited back into my account. The matter now is with my Bank. They have lodged a case with Check Inn Little India. As far as I’m concerned I would not recommend this hotel to anyone. They don’t have the customer service that is called honesty and during the stay, one skinny male staff with a big head had such a bad attitude. Don’t let me start on the bathroom it felt like 3rd world standard there’s no shower curtain so when you take a shower toilet bowl is saturated. Very low standards. Hygiene in the bathroom with black mold omg who is managing this establishment? Have a look at the photos on the website of different scenarios in person. Cheap for various reasons nothing positive about it.

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• User:chasingAdventures27

  Trip type: Solo travel

  One night stay

  08 Nov 2023

  Average price for their room rate. Stayed for a night for a quick tour around singapore.Area was little bit crowded.good thing was Just few meters walk to the train station,room was clean with some set of amenities, but if you have a luggage you will struggle a little since there is no elevator and need to carry it upto your room by yourself.Friendly receptionist .

• User:alicelie

  Trip type: Family

  A last-minute booking for a hotel in Little India

  11 Jul 2023

  We ordered this hotel last minute. The number of COVID-19 had just begining to slope at that moment. The location is great. It was just 20metres from the Little India MRT station. But since we ordered last minute, we got a pretty small room and was unable to upgrade since the other rooms were fully booked. No breakfast provided. Moreover, they didnt provide early check-in so we had to wait until the room was ready. Little india is quite a crowded place. Moreover, there was no lift here. You may want to reconsider bringing the elderly to stay here as they need to climb up or down the stairs to reach the room.

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