Hotel Livada Prestige

Recent Reviews: 259

• User:Codrina C

  Trip type: Couples

  The worst experience in my life

  22 Aug 2026

  A deeply disappointing experience at Hotel Livada Prestige.The conditions and services were far below what you would expect from a 5-stars hotel : poor cleanliness , swimming pools are not working the buttons, tiles cracked, water was far to cold, etc.In the room hot water taking approximately 15 minutes to arrive in the shower.In the morning, breakfast very poor quality food and their free coffee the cheapest ever .The staff were rude and unprofessional and my request to speak with the manager was simply ignored.I lost four days of my life and my money in a place where I expected to relax and enjoy my holiday.I deeply regret choosing this hotel.I do NOT recommend it and I will never return. Tanja Husar, Gästeservice/Empfang at Hotel Livada Prestige, responded to this review Dear Guest,thank you for choosing Hotel Livada Prestige***** for your stay and for taking the time to share your experience with us.We are sincerely sorry that your stay did not meet the expectations you rightfully had of a five-star hotel. We understand your disappointment, particularly as the purpose of your visit was to relax and enjoy a pleasant holiday.We will carefully review all the concerns you raised with the managers responsible for the respective departments. We particularly regret that, despite your request, a meeting with me or the manager on duty was not arranged. Personal conversations with our guests are very important to us and take place on a daily basis, as they allow us to better understand any concerns and, whenever possible, address them during the guest’s stay. We are therefore especially sorry that such a conversation did not take place in your case.We take your feedback seriously and will use it as an opportunity to review the areas you highlighted and to further improve the quality of our services.We sincerely regret that you left Hotel Livada Prestige with such a negative impression. Despite your current decision, we hope that one day you may give us another opportunity to present our hotel in a different light and provide you with the experience you originally expected from us.Kind regards,Tanja Husar Director of Accommodation

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• User:timotejaleksanders

  Trip type: Family

  A modern, luxurious hotel with lots of tradition.

  19 Aug 2024

  The hotel itself is very new. It was constructed in 2006. It really stands out when comparing it to other Terme 3000 Hotels. You can really see why it deserves the extra star. Little details matter. The red carpet welcoming you to the hotel, a concierge helping you with the luggage, fruit prepared to welcome you and so much more. The rooms are very spacious. We stayed in a junior suite. We were three and the pullout bed was very big and comfortable. Everyone slept in a comfortable environment. The jacuzzi room with the option of thermal water is very impressive. The air conditioning also works fine. I would say that the jacuzzi is very hard to operate. The handles turn very hard. I burned myself pretty bad. The shower has clear instructions for use. I would recommend the same for the jacuzzi. The cuisine is wonderful. I myself prefer the breakfast. The cold cuts are amazing. I also really like the helper robots. They are so cute and carry snacks or dirty dishes in the restaurant. The staff is also amazing. The only thing I don’t really like is the spa. It is small and the pools itself are small as well. During our stay we bathed at Ajda, Terme 3000 and some time also at Livada’s spa. Tanja Husar, Gästeservice/Empfang at Hotel Livada Prestige, responded to this review Dear Mrs. Timotejaaleksanders.Thank you for visiting our Hotel Livada Prestige***** and your review.We are pleased to hear of your positive experience that gives us further motivation for our future work. We will continue to put in our best efforts in order to ensure best services for our guest and hence demonstrate, especially with the friendliness of our staff, that we are a destination surrounded by kindness and positive energy.We are glad that you were satisfied with the cuisine and comfort in our hotel. Currently, only the hotel's swimming pool is open, as the hotel's wellness is being renovated.Once again, we thank you for your visit and look forward to welcoming you back in the future. Please do not hesitate to contact me should you require any assistance, as I will be pleased to ensure the best of care.With best regards.Tanja Husar, Accommodation manager

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• User:666Lili

  Trip type: Friends getaway

  Nice hotel, but not quite worth 5 stars

  09 Mar 2024

  The hotel looks nice from the outside, but the inside is already a little worn. For a 5* hotel, the food is quite average. I have already been a guest in two neighbouring hotels, Termal and Ajda, which do not have such a high rating, but the food in Livada is no better or tastier. The rooms are large and nicely furnished. Staff is very nice and professional. The biggest drawback is the hotel pool, which is too small and needs renovation (massage nozzles in the pools work extremely poorly or not at all). The prices of drinks in the hotel cafe are too high, for a drink and a snack it is better to go to the neighbouring Hotel Ajda. The saunas are beautiful and pleasant. Tanja Husar, Gästeservice/Empfang at Hotel Livada Prestige, responded to this review Dear Mrs. Lili.Thank you for sharing your experience with us. We regret that you were not completely satisfied with our services, because we realize that the unpleasant experience cannot be repaired, please accept our sincere apologies. I regret that you were not completely satisfied with the food, which is considered to be the element in our offer for which we record the most praise. Our colleagues try to prepare always fresh and varied dishes, obviously they didn't manage to hit your taste.We are aware that facilities visited by a large number of guests show damage more quickly, which we eliminate as much as possible. We are pleased to inform you that we will also renovate the wellness center in Livada during the summer months.Thank you very much for the praise of the room and our staff, who thanks you very much.I would like to thank you again personally for your visit. I hope that you visit us again soon. Kind regards,Tanja Husar, Accommodation manager

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• User:Robert S

  Trip type: Family

  Prestige is the right name!

  30 Jun 2023

  If you are reading this review, Livada Hotel has probably appeared on your radar and you are wondering if it is worth visiting. My answer is ABSOLUTELY YES! Excellent hotel, excellent food, hotel pools, cleanliness and friendliness! Priceless. By visiting this hotel you are not taking any risks and it is rightly named Prestige. Tanja Husar, Gästeservice/Empfang at Hotel Livada Prestige, responded to this review Dear Mr. Robert.Thank you for visiting Hotel Livada Prestige*****. We are very happy and proud when we read such wonderful comments and it has been a pleasure to have you here. We are especially proud that you chose our destination and that you are our loyal guest.We were pleased to read your feedback and thank you for your positive comments. We are consistently trying to deliver the highest quality of service, with a warm, genuine and friendly approach, and I ensure you that your feedback will be shared with the team who will be the most appreciative.We are delighted that our cuisine has convinced you and that you were pleased with the rooms and wellness. I would like to thank you again for your visit and I hope that you will return soon.With best regards,Tanja Husar, Accommodation manager

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• User:16alena

  Trip type: Couples

  Disappointed

  15 May 2023

  Better from outside then inside. From outside hotel looks beautifull but inside is not so nice. Pools sleep in the past. Great problem with the toalet smell in room. When we said that on reception they ignore us. Staff except reception was great. Five stars!? Tanja Husar, Gästeservice/Empfang at Hotel Livada Prestige, responded to this review Dear Mrs. Alena.Thank you for taking the time to tell us about your experience in our Hotel Livada Prestige*****.Guest experience is really important for us. We regret that we did not meet all your expectations. We are also aware of the fact that some of our facilities do need a little bit of updating and will hopefully soon be able to include it in our renovation plans.Politeness and helpfulness of our colleagues are competencies that represent the foundation of each of our servicesWe are very sorry that you did not experience this when you contacted our receptionist and we apologize for the bad experience with which you left our Hotel.In the future, we will work together even more to ensure friendly and efficient communication with guests.Once again, we thank you for your visit and look forward to welcoming you back in the future.With best regards.Tanja Husar, Accommodation manager

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