Hotel Kristal

Name: Hotel Kristal
Address: Zdraviliski Trg 7, Novo Mesto, slovenia
Telephone: +44-204-505-9777
Rating: 4.2

Dolenjske Toplice, Novo Mesto, Slovenia

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About Hotel Kristal

location

This hotel is located in Dolenjske Toplice. The nearest airport is Ljubljana (LJU).

facility

The hotel has a lift and features 174 rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. Rooms have a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite channels and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, Nordic walking and fishing. Water sports enthusiasts can enjoy canoeing and aquafit. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, spa treatments, hydrotherapy treatments, anti-ageing treatments and a solarium. Leisure facilities include an entertainment programme, live music and a casino.

meals

Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Amenities at Hotel Kristal

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Playground
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Picnic area
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  Reception
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Tennis
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  Tanning Studio/Solarium
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  Water Park
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

0 m

Airport

102000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 106

User:Klm K
Trip type: Solo travel
Very disappointing for price/offer ratio.
12 Jul 2025
I went alone payed 464 euros for 2 night all inclusive + king masage. The rooms pool, sauna and massages were fine. The food was horrible for 4 star settlement. Poor menu choice. 1st day for lunch i choose fish i got 2 pieces of small fish not even half fish in total and mashed potatoes and peas (take note 22 euros is the lunch). The next day for lunch I ordered veal steak, the side dish was barley (overcooked). The sauce was too salty. The staff at the reception were unfriendly, rolling their eyes, etc... We strongly advise against visiting these establishment. The food is terrible considering the prices and 4 stars. Some staff members are rude.
User:Dragan B
Trip type: Family
Holidays
30 Jan 2019
very good location. Room is large with fine bed, tv, mini bar. Bathroom with bide and separate wash cabine. Food is ekselent with sauna, poll indor and outdoor, wather is heated and minerased. Hotel has parking
User:6mihan
Trip type: Couples
What a wonderful surprise
15 Aug 2018
Have been to several thermal spa in Slovenia and I need to admit I am still surprised how great spa Dolenjske toplice is. Excelent food (local, delicious and great variety), outstanding spa ( saunas, whirpool and hot tube, not to mention relex room with water beds), swimming pool. The staff are very professional, helpfull and nice. The rooms very clean. A great spa for weekend escape, business purpose or a holidays. There are a lot of cycling trails and hiking around. In winter there is also a ski slopes called Gace. Definitelly will return very soon.
User:77dragonlady
Trip type: Business
Very claustrophobic room
06 Apr 2018
I stayed here just one night, luckily. I was alone so I had one bed in the small room. The room is even more narrow at the window so it gives additional feeling of a small place. Place was clean but, the soap smells nicely but you don’t get sleepers and a sponge to clean the shoes.
User:branka03
Trip type: Business
great desserts and spa
17 Nov 2017
We have slight problem probably due to overbooking and had to wait 1,5 hour for room ( till 2p.m)but overall it was good stay, very clean rooms , good cuisine and very talented sous chef with excellent churros