Grand Hotel Portoroz

Name: Grand Hotel Portoroz
Address: Obala 33, Portoroz, slovenia
Telephone: +44-204-505-9777
Rating: 4

Portoroz, Slovenia

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About Grand Hotel Portoroz

location

This first-class hotel lies just across the promenade from the hotel's fine sandy beach at the heart of Portoroz, which offers scores of shopping and entertainment venues. A tourist information centre as well as links to the public transport network are to be found close by.

facility

The hotel has 13 suites and 184 double rooms, which are located on 7 storeys and are reachable by 3 lifts. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The pool area includes saltwater and freshwater pools, which are in part heated, as well as a children's pool. Indoors and out, guests can take a rejuvenating swim or just relax poolside. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. A variety of activities are available at the hotel, for example beach volleyball and basketball or, for a fee, cycling/mountain biking, tennis and crazy golf. The hotel offers numerous indoor sports, including a gym, billiards, callisthenics and aerobics or, for a fee, table tennis. There is a wellness area with a spa, a hammam, a beauty salon, Ayurveda treatments and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a casino.

meals

Various dining options are available, including a dining room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and half board. A generous breakfast buffet, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at Grand Hotel Portoroz

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Casino
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Playground
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Cycling
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Diving
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  Windsurfing
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  Table Tennis
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  Gym
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  Golf
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  Tennis
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  Tanning Studio/Solarium
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Bars / Pubs

50 m

Nightclub

50 m

Public Transport

50 m

Restaurants

50 m

Shopping opportunities

80 m

Beach

150 m

Sea

150 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

317

Very Good

358

Average

142

Poor

Terrible

Recent Reviews: 903

User:Anna K
Trip type: Couples
Be careful
27 Sept 2025
Overall it was good and I would definitely recommend, BUT. Probably the main reason you are going in this specific hotel is thir thermal spa. They were closed and it wasn´t anywhere written. They gave us a permition to go to their other hotel which was aroud 10 minut walk (kinda annoying). Second minus was parking. Every time we wanted to go for our car we had to wait for a shuttle bus to take us to the parking lot in ANOTHER village next to Portoroz. It was about 10 min car ride. So you had your car completely unsecured, just hoping you won´t get robbed. I expected better rooms for such hotels, but cleaning and everything else was fine. Food is delicious and literally everyone will choose. They also have written on their websites that EVERY room has a balcony. That is not true, we did not have balcony. Overall good.
User:Flower53_10
Trip type: Family
Not good at all
14 Sept 2025
Don’t get me wrong the hotel has a nice location and probably there are not that many better hotels in Portoroz, but it is quite outdated.The rooms are spacious, but the design is old. The pool area is terrible, I went there ones and did not have any wish to go back, smelly huge , mass market pools, which feel like not a posh hotels ones , but like some municipal ones.The beach is not bad, but you still have to pay for loungers and you have to bring the towels from the room.The breakfast is good though, nothing to complain here.The cleaning staff is good, very fast and cleaning it at the high standards.The amenities in the rooms , like shampoos, shower gel are of a good quality.But they do not have any coffee and tea making station, which I did not see in any hotel for a long time. I don’t understand how difficult can it be to have at least a kettle in the room?The positive is their cafe downstairs , it is more newly renovated and quite pleasant to chill.Also the Thai spa in their sister hotel is fantastic, we used it on a numerous occasions and all the therapists were good, so well worth checking it out.Also all receptionists were good, except from Jelena.When we were checking out and by the way we had two rooms and stayed here for 6 or 7 nights ( so pretty good guests I would say) and we asked to have slightly late check out at least for one room, she did not bother to do anything, and “ kindly” offered us extra 30 minutes. … Sorry you do not ask for 30 minutes… I heard that the other receptionist let the other fellow extra 2 hours , that fellow had also two rooms and was alllowed to keep one longer. Also on the other occasions at the same hotel the other guest was allowed. So if I were hotel manager, I would not keep Jelena there at all.Therefore terrible service .I would not get back to this hotel and would no one recommend it .
User:Partney
Trip type: Couples
Needing a Serious Management Shakeup!
17 Jun 2025
Arrived here as part of a Titan holiday break, the hotel entrance is appealing and pleasant. The room an alleged upgrade because of a prior experience, fell short of the mark considering what we paid! The TV reception was extremely poor and the TV unwatchable! I raised it twice and they didn’t attend to the problem! The only hotel without an iron, offering only a laundry service, two days to clean and press something that is already clean, simply needed a quick press, €6 for the shirt, and it would be ready on the day we departed!The other point to mention, the restaurant food was good, sadly let down by the most miserable staff one could ever imagine, rude, unhelpful and in desperate need of “happy pills” the maitre d’hôte was extremely pleasant though simply the team players were not so!Also when we booked we were advised the spa facilities were included, yes some were but not the sauna, €15 extra per person for the stay!Given the cost of the rooms €250 per night, seriously lacking in many regards!
User:nefertari1313
Trip type: Business
Missing a tea pot in room
14 May 2025
Hotel itself was nice, only wew were missing a tea pot in room. For this prize and 4 star hotel you would expect this. Otherwise room very big, clean and food at breakfast good. Overall experience is good. We had partly sea view room so that was nice.
User:TinnaSS
Trip type: Friends getaway
good service,kind people
17 Jan 2025
the hotel is very clean,little bit "older equipment" in some rooms,but still value the money you pay. Been here twice before (summer/winter) and I think the food in the summer is a little bit better (more choice at dinner time, more fish stuff...),but I understand,some things grow and are products of summer time :)Rooms are always clean, towels are chanced every day...they really provide good service.Indoor pools in Terme Portorož are soooooo cold. Was reading comments from other people,some agree with me. They need to turn up the heating :) :)