Complete disappointment – do not recommend!We were misled and charged unexpected extra fees that were never mentioned before arrival. Once we got there, we were told we had to pay €25 per night for a 2-kilogram dog – which adds up to a significant amount for a week-long stay. In fact, the total charge for the dog alone amounted to one third of the total cost for two people. And what did we get in return? A dirty pillow covered in fur from another dog – completely unhygienic and unacceptable.To make things worse, despite paying such a huge amount for the dog, every single morning we had to explain to a different restaurant staff member that we were allowed to bring our dog to breakfast. The staff kept trying to prevent us from entering with our pet, even though the hotel rules — printed in the room leaflet — clearly state that dogs are allowed during breakfast with their owners. It’s ridiculous that the staff don’t even know the rules of the hotel they work in.The room itself was far from clean. The carpet was filthy, and the walls were stained and smudged, making the whole place feel neglected. This is absolutely not the standard promised in the description.But the biggest lie concerns the location and the so-called private beach. In reality, you have to walk a considerable distance under the scorching sun just to reach any beach at all. And to make matters worse – dogs are not allowed on the beach! It’s absurd: they charge a high pet fee, then prohibit you from taking your dog to the beach.To top it all off, both the receptionist and the manager were rude and completely unhelpful. They made no effort to explain or resolve anything, showing a total lack of professionalism and respect.We feel completely deceived. If you value honesty and basic standards – avoid this place at all costs.I will also be sharing this experience on Google and social media to make sure others are warned.
User:cateridat
Trip type: Couples
Absolutely not 4 stars
21 Aug 2023
This hotel can be classified at least 3 stars.It's divided in different buildings but only 2 are indicated as 4 stars, the others are 3 declared. So you think you are paying for 4 stars service and you find something very different. Rooms are quite renovated but the moquette is dirty both in stairs and rooms, the cleaning we had only 1 time in 4 days because they have few and slow people. In fact we had to try not to kill a big spider but pushing it outside the window with lot of difficult. We have asked a quiet room during the booking at the top floor because I am ill and I need to rest much but the receptionist gave us a first floor room, in front of the stairs, so we could listen all people going around the building and children running on our heads even when I needed my noon rest. Result: we spent a lot of money for a very poor service. We didn't receive any discount at the beach and bistro of the hotel as promised. And last but not least a terribile breakfast, with many products of very poor quality and absolutely disgusting coffee, all served in a big restaurant without any rules to manage all guests. Very bad experience and worst of lot of money. Our vacation was completed ruined
User:Barry C
Trip type:
Another wonderful experience in Izola!
03 Oct 2022
Saw a sign to the hotel and dropped in to see if they had a room available. We were well received by a very helpful lady at the front desk. Took the room and so glad we did. Parking was very convenient and the very short walk to the hotel restaurant for breakfast was most enjoyable ... as was the breakfast. The location of this facility was perfect ... on the coast of the Adriatic and a short and relaxing walk to the village of Izola.
User:Nika C
Trip type: Family
So bad, that I'm writing a review while I'm still at the hotel
16 Aug 2020
Before we checked in, I called the hotel three times to check about parking, but no response. We checked in to the hotel yesterday and were greeted by two rude and arrogant staff members at the reception. Finding key information is like a scavenger hunt. The phone number of the reception remains a secret. Next, the building of the hotel Mirta has an awful smell, as the carpets were cleaned and, I assume, not dried properly. This morning's breakfast was acceptable enough, but undrinkable coffee in 2020 is unforgivable. Parking is free for guests, but not guaranteed (??). The only good thing about the resort is the beach, which seems to be public and not connected to the hotel anyway.
User:Gabor J
Trip type:
Family holiday
07 Aug 2019
This hotel is an avarage hotel of all. it has 5 buildings and 3 of them are 3stars and the rests are 4 star equipped. When we booked the rooms at the agency in Szeged, Hungary, we wanted the 4 star one and payed for the 4 star one. My father had only 2 wishes no stairs and fridge in the room. Well NONE of them came true. We had rooms on the 2nd floor on the first day and no fridge in none of the rooms plus the rooms were in the 3 star part. Whatever..... Since my dad cant climb the stairs I wanted them to give hime at least a room on the ground floor. Well he got on the second day... no lift, no fridge... I cant decide who's fault it was the agency or the hotel... The beach itself is clean and good enough for kids as well....Breakfast was about 200meters from our apartment but was very deliscious. You could have anything you like... I can tell anything...Basically it has a 3 star review.... I think I would go back but I would be more circumspect.
Izola, Portoroz
About Hotel Mirta
User Rating & Reviews
09 Jul 2025
03 Oct 2022
16 Aug 2020
07 Aug 2019
0204 505 9777