City Lodge Hotel Gqeberha

Recent Reviews: 182

• User:Roving45517518672

  Trip type: Family

  Uncomfortable 😣

  19 Jan 2026

  We stayed one night...was on our way back from Cape Town.It was very uncomfortable.Not clean and smelly.I'm never going to book at a city lodge...rather choose a guesthouse.Nasty experience. Adrian Worthington, General Manager at City Lodge Hotel Port Elizabeth, responded to this review Dear Valued GuestThank you for taking the time to share your experience with us. We're sorry to hear that your stay did not meet your expectations and that you found the room uncomfortable and lacking in cleanliness.The matter has been referred to the housekeeping team for their appropriate action and we apologise sincerely for the discomfort caused.We are committed to excellence and kindness in all that we do and hope to welcome you as our valued guest to our hotel again soon.Yours sincerelyAdrian WorthingtonGeneral ManagerCity Lodge Hotel Gqeberha

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• User:Tee L

  Trip type: Business

  Excellent, professional and warm staff👌🏾👌🏾👌🏾

  01 Aug 2025

  The facilities are clean, well maintained. The staff is professional and friendly. The trophy 🏆goes to the them, from the security, reception and the maintenance guys. They all greet with a smile. The guys in the Kitchen are 👌🏾 👌🏾👌🏾 They prepared delicious vegan yummy dishes for me. The waitresses always check-in with you.City Lodge, Greberha thank you for making my stay pleasant🙏🏾🙏🏾🙏🏾. Adrian Worthington, General Manager at City Lodge Hotel Port Elizabeth, responded to this review Dear Valued GuestThank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you found our facilities clean and well maintained, and that our staff made such a positive impression on your experience. It’s great to know that our team, from security to reception and maintenance, welcomed you with smiles and professionalism. We pride ourselves on providing excellent service, and it’s fantastic to hear that you enjoyed the delicious vegan dishes prepared by our kitchen staff, as well as the attentive service from our waitresses. Your kind words truly motivate us to keep up the good work.We appreciate your support and hope to welcome you back for another pleasant stay in the future.Sincerely, City Lodge Hotel Gqeberha

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• User:JacquiS513

  Trip type: Couples

  A very pleasant surprise

  13 Mar 2025

  I booked this for a quick stopover before a long flight and I was very pleasantly surprised. It had a really welcoming feel, the room was clean, WiFi fast, breakfast good, and the staff were friendly and helpful. It has a great location just minutes from the ocean and the Boardwalk Mall. I’d definitely recommend it and was actually gutted not to be staying longer so I could use the lovely looking pool! Adrian Worthington, General Manager at City Lodge Hotel Port Elizabeth, responded to this review Dear Valued GuestThank you for taking the time to share your wonderful experience with us. We are thrilled to hear that your stopover at City Lodge Hotel Gqeberha was a pleasantly surprising one. It's fantastic to know that you found the welcoming atmosphere, cleanliness of the room, fast WiFi, and delicious breakfast to your liking.We truly appreciate your kind words about our friendly and helpful staff, as well as the great location we enjoy near the ocean and the Boardwalk Mall. We hope to have the pleasure of welcoming you back someday, perhaps for a longer stay so you can fully enjoy all our amenities, including the lovely pool.Wishing you safe travels until we see you again.Yours sincerelyAdrian WorthingtonGeneral ManagerCity Lodge Hotel Gqeberha

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• User:Kiersten B

  Trip type: Couples

  Comfortable and convenient

  22 Jan 2025

  Really competent and extremely friendly staff. Spacious room with lots of facilities. We stayed one night on our way to the garden route. The hotel is 8 minutes from the airport by car and very central for the beach and local bars and restaurants. Adrian Worthington, General Manager at City Lodge Hotel Port Elizabeth, responded to this review Hello Kiersten,Thank you so much for your fantastic review! We're thrilled to hear that you found our staff to be competent and friendly—it's always our goal to make our guests feel welcome and well taken care of. We're glad you enjoyed your spacious room and that our location was convenient for your journey along the garden route. We hope you had a wonderful time exploring the beach and local hotspots! Thank you for choosing City Lodge Hotel Gqeberha, and we can't wait to welcome you back on your next visit.Many thanks, City Lodge Hotel Gqeberha

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• User:Nomad65207536493

  Trip type: Business

  Great service But please add on….

  21 Jan 2025

  Friendly staff, awesome food and served hot immediately….loved my bed and hot water available but please install small fridge or bottled water in the rooms as we don’t have containers for the free water dispensed by the dining area.Give more channels on the tv not that I spent more time watching. Adrian Worthington, General Manager at City Lodge Hotel Port Elizabeth, responded to this review Hi Ashleigh NorrisThank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your stay with us. Our team takes great pride in maintaining clean and tidy rooms, and we're glad you enjoyed the delicious burger and our breakfast selection.It's especially heartwarming to know that our staff's friendliness made a positive impression on you. We can't wait to welcome you back for another stay!Many thanks,City Lodge Hotel Gqeberha

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