Courtyard Hotel Rosebank

Recent Reviews: 254

• User: Farieda R

  Trip type: Solo travel

  Excellent location and good value

  The hotel is located directly opposite the mall The Zone which has loads of nice shops and restaurants. The Citysight seeing bus office and stop is also right across. I got upgraded to a two bedroomsuite which was spacious. One bedroom had an ensuite bathroom with bath tub, the other with a shower. The kitchen is equipped with a fridge, coffee machine and water kettle. Coffee cups, teabags, sugar… Read moreThe hotel is located directly opposite the mall The Zone which has loads of nice shops and restaurants. The Citysight seeing bus office and stop is also right across. I got upgraded to a two bedroomsuite which was spacious. One bedroom had an ensuite bathroom… Read more

• User: Peter S

  Trip type: Family

  Nothing beats the Courtyard @ Rosebank experience .....

  Much as it considered a business stay hotel I rate CY Rosebank highly as a holiday stay hotel as it scores 100% in all 3 areas I look at when considering a place to stay ie a) customer service ; this is excellent especially the team at the reception right from booking, during your stay and to check out ; very friendly and always going the extra mile ; b) food ; a good variety on the breakfast menu… Read moreMuch as it considered a business stay hotel I rate CY Rosebank highly as a holiday stay hotel as it scores 100% in all 3 areas I look at when considering a place to stay ie a) customer service ; this is excellent especially the team at the reception right from… Read more

• User: Gavin P

  Trip type: Couples

  Rosie in Rosebank

  Excellent small low rise hotel. Staff are friendly and honest. My lost bank card was returned with no attempt at use. The rooms are well equipped and pleasant. The lounge and restaurant are comfortable and food is excellent. Food does take a very long time to arrive however. Rosie the tortoise wanders around and sets a peaceful tone. Rosebank Mall and many good 'Zone' restaurants are a short walk… Read moreExcellent small low rise hotel. Staff are friendly and honest. My lost bank card was returned with no attempt at use. The rooms are well equipped and pleasant. The lounge and restaurant are comfortable and food is excellent. Food does take a very long time to… Read more

• User: Alan G

  Trip type: Business

  bad experience

  very noisy, house keeping is not good , a fat women receptionist is in a very cold attitude in answering my question, appliances are a little old with problems, very small toilet, you have to stand in the tub to take shower, I am very disappointed about this hotel Natasja Nel, General Manager at Courtyard Hotel Rosebank, responded to this review Dear Y9560NQalang,To better understand and addr… Read morevery noisy, house keeping is not good , a fat women receptionist is in a very cold attitude in answering my question, appliances are a little old with problems, very small toilet, you have to stand in the tub to take shower, I am very disappointed about this h… Read more

• User: Companion18618481149

  Trip type: Business

  Courtyard Rosebank has the worst service and aircons.

  The service is non existant. No one answerred the "preferred" whatsapp messages or calls for 2 hours and there is no other way to contact reception as there are no phones in the room. The only place the aircon cools is 30 cm RIGHT in front of it and then it only works for 5 mins and swich off for 15. Then there is the mini fridge from 1950 that is producing so much heat you can cook your breakfast… Read moreThe service is non existant. No one answerred the "preferred" whatsapp messages or calls for 2 hours and there is no other way to contact reception as there are no phones in the room. The only place the aircon cools is 30 cm RIGHT in front of it and then it on… Read more