Raphael Penthouse Suites

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Raphael Penthouse Suites

Name: Raphael Penthouse Suites
Address: South Wing Nelson Mandela Squ Fifth St, Gauteng- Johannesburg, south-africa
Telephone: 0204 505 9777
Rating: 3.2

gauteng johannesburg, south africa

About Raphael Penthouse Suites

location

The aparthotel is positioned overlooking the cosmopolitan Piazza of Nelson Mandela Square in Sandton City, providing guests with access to a variety of restaurants, shops and boutiques, as well as cinemas and theatres in the shopping centre, all within walking distance.

facility

The apartment hotel has 60 rooms, which are located on 4 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the courtyard from a balcony or terrace. All rooms are carpeted and include a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The apartment hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pool complex includes both indoor and outdoor pools, which are in part heated. Comfortable sun loungers are available on the terrace. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf, fishing and horse riding. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, bowling, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Evening entertainment includes live music.

meals

Various dining options are available, including a dining room, a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

Amenities at Raphael Penthouse Suites

Facilities (17)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureSun Deck

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (11)

ShowerBathtubHairdryerMinibarFridgeTVBathrobesClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (6)

Outdoor Pool(s)Swimming PoolSaunaGymGolfTennis

Transfers (1)

Airport Transfers

Location

Johannesburg, Gauteng- Johannesburg, South Africa

South Wing Nelson Mandela Squ Fifth St

City centre0 m

What's nearby

City centre0 m

Check-in from 2:00 PM · Check-out by 10:00 AM

Johannesburg, Gauteng- Johannesburg, South Africa

South Wing Nelson Mandela Squ Fifth St

City centre0 m

What's nearby

City centre0 m

Check-in from 2:00 PM · Check-out by 10:00 AM

User Rating & Reviews

3.2

Average

33 reviews

Value
Rooms
Cleanliness
Service

Excellent10
Very Good8
Average3
Poor3
Terrible9

Recent Reviews: 33

User: terryannep
Great stay in the perfect location!
We had a wonderful stay at this hotel as a family. The location is absolutely perfect and one of the biggest highlights for us. The hotel is directly connected to a shopping mall, which made everything so convenient and enjoyable.We spent quite a lot of our time at the mall, whether shopping, having meals or simply enjoying everything it had to offer. Being able to access it so easily from the hot… We had a wonderful stay at this hotel as a family. The location is absolutely perfect and one of the biggest highlights for us. The hotel is directly connected to a shopping mall, which made everything so convenient and enjoyable.We spent quite a lot of our ti…
User: F3769JJjess
Trip type: Business
Great for routine or cost focussed travellers
Great for business travellers who prefer to cook for themselves. You can order from Woolworths Sandton online internationally and the Raphael team are happy to keep them ready for your arrival. Jacqueline Rider, Guest Services / Front Office at Raphael Penthouse Suites, responded to this review Dear F3769JJjess,Thank you for your feedback, and for taking the time to write about your visit.It… Great for business travellers who prefer to cook for themselves. You can order from Woolworths Sandton online internationally and the Raphael team are happy to keep them ready for your arrival. Jacqueline Rider, Guest Services / Front Office at Raphael Pent…
User: vickietanakamusiwa
Room with a view
Medical Trip- Winnie in reception was very accommodating and helped make our stay extra enjoyable. Its great being able to order breakfast from Roar, straight to your room especially with a little one who isn't well. Thank you team for a great effort in making our stay more comfortable Jacqueline Rider, Guest Services / Front Office at Raphael Penthouse Suites, responded to this review Dear v… Medical Trip- Winnie in reception was very accommodating and helped make our stay extra enjoyable. Its great being able to order breakfast from Roar, straight to your room especially with a little one who isn't well. Thank you team for a great effort in making…
User: Bigben2026
Trip type: Business
Value for money
Was my first time using your facility, I was really impressed with the services from all your staff and the room itself. It was more than what I expected. I would recommend it to people who want to spend some time in and around Sandton area. It is indeed value for money. Jacqueline Rider, Guest Services / Front Office at Raphael Penthouse Suites, responded to this review Dear Bigben2026,Thank… Was my first time using your facility, I was really impressed with the services from all your staff and the room itself. It was more than what I expected. I would recommend it to people who want to spend some time in and around Sandton area. It is indeed value…
User: nphilips2025
Trip type: Business
Nathalie Philips
I had booked and paid for an executive room, but was initially placed in a standard apartment. Had I not brought the error to the attention of the reception myself, I would have remained in the incorrect room for the duration of my stay.Despite spending nearly two days in the wrong room, I was not offered a refund or compensation for the difference in room category. I believe a refund or appropria… I had booked and paid for an executive room, but was initially placed in a standard apartment. Had I not brought the error to the attention of the reception myself, I would have remained in the incorrect room for the duration of my stay.Despite spending nearly…

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