Silverstar Hotel

Recent Reviews: 310

• User:thembi_ndou1

  Trip type: Family

  Amazing place, problematic bathroom fume extraction

  14 Apr 2025

  The rooms were quite beautiful and clean. Convenient access to the casino, restaurants and kids playing zones. You can basically find everything you need in one place. The only issue was the bathroom fume extraction system that did not work. We were moved to another room but there still didn't seem to be much of a difference.

• User:Flyer38823255324

  Trip type: Friends getaway

  Very good stay

  08 Jan 2024

  Very good, loved the experience. Staff is so friendly and welcoming. The entire stay was lovely. The rooms are clean and the food at the restaurant we dinned at was extraordinary. I will most certainly return again.

• User:Catherine M

  Trip type: Business

  Not a great experience

  22 Jun 2023

  Extremely disappointed with the facility. Appearance looks good but so many things not functional. Air-conditioning very cold i ended up sick with a cold. No bin in the room, asked for one and it didn't come, dirty towel left unchanged, no cards at the back of the door. TV had unending issues. Reception staff seemed overwhelmed with problems.

• User:MelanieA2019

  Trip type: Family

  Lovely short family stay

  28 Apr 2023

  Our daughter competed in a national dance competition at the hotel so we booked 2 standard rooms for our 3 night stay. The rooms are generous in size, neat and tidy with a small fridge, a kettle and basic coffee and tea supplies. We had 2 double beds in each room which were comfortable, although the pillows weren’t great (but this seems to be the norm at most hotels I’ve stayed at). Our hairdryer unfortunately didn’t work - luckily due to us having 2 bedrooms, I used the other room’s dryer which worked. The bathroom was large and spacious with an incredibly large shower. Room 314 had a much larger shower than Room 315 - I’m not too sure why as the rooms are otherwise identical. The hotel has lovely entertainment for the children in the form of an arcade, a cinema and many different restaurants. The breakfast buffet was lacking in variety and service - we waited 45 minutes for our cappuccinos and no-one seemed in a rush when we enquired more than 4 times as to where they were. Luckily due to the other restaurants being independent of the hotel, the service was great and the offering diverse. All in all, a wonderful stay for our 3 nights and would highly recommend for a short stay.

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• User:J L

  Trip type: Business

  Overpriced, poor facilities, construction site disinterested management better options in the area

  03 Mar 2023

  Hotel doing major renovations, deliberately does not communicate this via their website/ booking emails. Construction happens 7am -10:30pm. Wi-Fi isn’t usable. TV channels all snowy. GM isn’t interested. Better options. Overpriced.