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Southern Sun Pretoria

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Southern Sun Pretoria

locationPretoria, Gauteng- Johannesburg

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About Southern Sun PretoriaAbout Southern Sun Pretoria

Location

Located in Pretoria, this urban hotel is ideal for business travellers.

Facility

The hotel has 4 lifts and features 240 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, an alarm clock and WiFi (for a fee) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, canoeing, a gym, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Southern Sun Pretoria Amenities at Southern Sun Pretoria

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

327

Very Good

204

Average

104

Poor

42

Terrible

29

Recent Reviews: 706

  • User:pule p

    Trip type: Business

    Exceptional service

    rating03 Jun 2026

    Bridgette gave me a great service with a beautiful smile. She's the reason I'll come back

  • User:Mytomytomyto

    Trip type: Business

    The food was nice and the receptionist were friendly

    rating20 Mar 2026

    320My room was done so late. I fished workshop at 4pm, when I came to the room was not yet done. That disturbed me since I wanted to rest and push other work. Southern Sun Pretoria Tsogo Sun, General Manager at Southern Sun Pretoria, responded to this review Dear Bongani Ntombela,Thank you for your feedback, and for taking the time to write about your visit.We sincerely apologise for the inconvenienced caused due to late service of your room. We will ensure that in future your room is serviced earlier.We look forward to welcoming you back to Southern Sun Pretoria soon!Kind regards,Farana MoosaGeneral Manager

  • User:Bulelwa N

    Trip type: Family

    Great Service Recovery from Southern Sun Pretoria

    rating09 Dec 2025

    I wanted to update my previous review to express my gratitude to Southern Sun Pretoria for their excellent response to my complaint. I was contacted by the General Manager, Farana Moosa, on Monday, 08 December, who apologised for the noise issue I experienced on my first night. She assured me that the matter has been addressed internally and offered a complimentary 1-night stay for 2 with bed and breakfast as a gesture of goodwill. The voucher was promptly emailed to me today, 09 December.I appreciate the effort made by Farana to personally reach out and make things right. It is clear that Southern Sun values their guests' comfort and satisfaction. I must note that the noise was only an issue on the first night and the hotel was peaceful for the remainder of my stay. I enjoyed my time at the hotel except for that one night. Thank you, Farana, for putting your guests first and providing excellent customer service. I look forward to returning and enjoying my complimentary stay. Southern Sun Pretoria Tsogo Sun, General Manager at Southern Sun Pretoria, responded to this review Dear Madam,Thank you for sharing your experience, which was valuable and appreciated.Happy to be of service to you.Best wishes for a blessed and safe festive season.Farana Moosa

  • User:GrandTour66075349710

    Trip type: Solo travel

    A very bad experience

    rating23 Sept 2025

    Am still shocked and dissapointed with the incident.i was asleep and at around 2:am I heard someone trying to open my room door severe times.I initially thought am maybe dreaming,unfortunately I wasn’t.I remember jumping off the bed towards the door to listen carefully and on my way I literally saw the door being pushed and the little door latch inside helped me.i ran and again tightened the latch .with so much fear I ran to the phone ,call the reception and no one answered.I called the manager on duty no one answered.then after some minutes the phone rang,with fear I answered and the guy said it’s him from the hotel,the room showed empty from his side.am just still terrified on how the event unfolded and thinking all these is to be looked in further.nothing makes sense and I have unanswered questions. Southern Sun Pretoria Tsogo Sun, General Manager at Southern Sun Pretoria, responded to this review Dear GrandTour66075349710Thank you for sharing your experience and once again we sincerely apologise for the inconvenience caused to you during your stay.

  • User:FarAway08014551130

    Trip type: Family

    Old and poorly maintained

    rating03 Sept 2025

    This is not a 4 star hotel. The staff is nice but that's where it ends. Bathroom looks like it was done in the 90s and never renovated. Everything is old and nothing works. Plug socket not working. Phone not working. Drain not working so prepare for floods. We complained and they acted like they'll fix it but we returned and things were still the same. Have no intention of ever returning. Southern Sun Pretoria Tsogo Sun, General Manager at Southern Sun Pretoria, responded to this review Dear FarAway08014551130,We appreciate your valuable feedback, thank you and we truly apologize for the inconvenience caused to you.The hotel is in the process of refurbing the bedrooms and corridors.Thank you

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