Balmoral

Name: Balmoral
Address: 125 OR Tambo Parade, KwaZulu Natal - Durban, south-africa
Telephone: +44-204-505-9777
Rating: 3.4

Durban, KwaZulu Natal - Durban, South Africa

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About Balmoral

location

Located on Durban's 'Golden Mile' with the beach on its doorstep, the hotel is a short walk away from the shopping and business district, the International Convention Centre and the uShaka Marine World which features the largest dolphinarium in Africa.

facility

95 rooms are located on 3 storeys and can be reached by 2 lifts. Check-in and check-out are possible at any time at the reception desk. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Daily newspapers are available for purchase. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a plug adapter and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex is ideal for exercise and relaxation. Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include golf, windsurfing, skiing, badminton and massage treatments or, for a fee, a gym.

meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Balmoral

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Wifi
Beauty and Spa
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  Massage
Business Center and Conferences
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  Business Center
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Golf
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

2000 m

Airport

34000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 299

User:choj95mk2s
Trip type:
Ocean view paradise
16 Sept 2026
The property is at a very beautiful location, not very far from various places of interest in Durban. The sunrise over the horizon was always a sight to behold. ZAHEERA OMAR, Guest Services / Front Office at The Balmoral Hotel, responded to this review Dear choj95mk2s,Thank you for your feedback, and for taking the time to write about your visit.We are thrilled to hear that you enjoyed the ocean view paradise and the beautiful location of Balmoral Hotel. Your high service ratings are greatly appreciated, and we are delighted that you found the sunrise view breathtaking.We look forward to welcoming you back to Balmoral Hotel soon!
User:morupilorraine12
Trip type:
Stay in heaven
30 Aug 2026
An absolute gem of a hotel in Durban! The hospitality was 100% top-tier from the moment we arrived, every staff member went above and beyond to make us feel welcome, especially with organizing a special birthday surprise for my son. I also love the location; it is so central and near to everything you could possibly need. Thank you for making our stay unforgettable. The Balmoral will definitely be my second home whenever I visit Durban! ZAHEERA OMAR, Guest Services / Front Office at The Balmoral Hotel, responded to this review Dear Morupi Lorraine,Thank you for your feedback, and for taking the time to write about your visit.We are delighted to hear that you had a fantastic stay at Balmoral Hotel. It's wonderful to know that you found our hospitality top-tier, enjoyed the central location, and appreciated the special birthday surprise for your son. Your kind words and loyalty mean a lot to us, and we are thrilled that we could make your stay unforgettable.We look forward to welcoming you back to Balmoral Hotel soon!Kind regards,Zaheera OmarFront Office Manager
User:preciouslalamanin
Trip type:
Good
19 Jul 2026
Good stayThe staff is amazing, always will to assist. We were impressed with the parking system and staff, very helpful. ZAHEERA OMAR, Guest Services / Front Office at The Balmoral Hotel, responded to this review Dear Precious Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you had a good stay with us and appreciated the amazing staff who are always willing to assist. It's great to know that you found our parking system efficient and the staff helpful. Your kind words motivate us to continue providing exceptional service. We look forward to welcoming you back to Balmoral Hotel soon!Kind regards,Zaheera OmarFront Office Manager
User:kuhle1962
Trip type:
B.P.
06 Jul 2026
Enjoyed our stay there and will always go there. Staff were friendly and very helpful and asking if they could help carry luggage and security displayed professionalism. ZAHEERA OMAR, Guest Services / Front Office at The Balmoral Hotel, responded to this review Dear Kuhle1962,Thank you for your feedback, and for taking the time to write about your visit. We are delighted to hear that you enjoyed your stay at Balmoral Hotel. It is wonderful to know that the staff were friendly, helpful, and displayed professionalism. We look forward to welcoming you back soon!Kind regards,Zaheera OmarFront Office Manager
User:250kabelo
Trip type: Business
Great Location, Old-School Vibe
04 Jun 2026
The Best Part: Unbeatable location right on the Golden Mile promenade, stepping straight onto the beach. It’s a perfect, central base for exploring DurbanThe Vibe: Rich, historic architecture with plenty of character, though the rooms and decor definitely feel more classic and vintage than sleek or modernThe Verdict: Perfect if you want affordable convenience, great ocean views, and historic charm right in the heart of the action. ZAHEERA OMAR, Guest Services / Front Office at The Balmoral Hotel, responded to this review Dear Mr Kabelo,Thank you for your feedback, and for taking the time to write about your visit. We are thrilled to hear that you enjoyed the unbeatable location of our hotel, right on the Golden Mile promenade, offering convenient access to Durban's attractions. It's delightful to know that you appreciated our rich, historic architecture and the character it brings to the property. We aim to provide a blend of historic charm and modern comfort to all our guests. We look forward to welcoming you back to Balmoral Hotel soon!Kind regards,Zaheera OmarFront Office Manager