The Capital Zimbali

Name: The Capital Zimbali
Address: 5 Corkwood Drive, Zimbali Coastal Estate, KwaZulu Natal - Durban, south-africa
Telephone: +44-204-505-9777
Rating: 3.6

Ballito, KwaZulu Natal - Durban, South Africa

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About The Capital Zimbali

location

This beach hotel is located in Ballito. The nearest airport is Durban (DUR).

facility

The resort has a lift and features 154 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. The grounds of the resort feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The resort has family rooms, non-smoking rooms and 1 smoking room.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers are ready and waiting on the terrace. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the resort include a gym and squash. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and anti-ageing treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a dining room and a bar. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.

Amenities at The Capital Zimbali

Facilities
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  Air conditioning
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  Lobby
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Bathtub
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  TV
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Swimming Pool
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  Gym
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  Golf
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  Water Park

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

180

Very Good

141

Average

107

Poor

Terrible

Recent Reviews: 535

User:ulrich s
Trip type: Solo travel
Hotel great but spa was well below par
19 Apr 2026
Fantastic hotel ..no more said They have a spa which offers spa treatment. Chose the feet /legs massage and full body 1hr massage..Worst massage ever.. the masseur Nomcebe was not with it . I felt work and painful after the massage. It appears that there was no idea of muscle sets and how they need manipulation to relax and relieve tension etc. The best was the head massage..Total waste of money and time and that is sad as the hotel experience is great. Furthermore booking for 9 persons with the spa was a nightmare and stressfull. Certain not a great experience and iam sure that other spas in the area will yield... better results..
User:Coastal22412960260
Trip type: Friends getaway
Disappointing
22 Feb 2026
Not what it used to be. Run down. Understaffed. Maintenance Non existent. Needs a complete revamp..definitely not 5 star. Staff do their best but not enough of them. Prices for restaurant and hotel are too high for what you get.
User:seedoubleu
Trip type: Couples
Brilliant resort
25 Feb 2025
I don't know why this accommodation gets such poor reviews. It's unique. Large, well equipped with everything you need. Great views from large balconies. The lodge itself is great, fab swimming pool, food good and the staff could not be more helpful, accommodating and generally just lovelly. Nothing is too much trouble. Just 2 points I would like to bring up. Firstly unless you have a car you have to rely on Uber. We didn't have to wait long but others have. Secondly, the pool area is fab but just 3 children screaming can spoil everything. I'm all for children enjoying themselves but their parents are quaffing cocktails while their kids are shattering ear drums. I guess it is what it is. The bottom line is that it's a great place and I've yet to experience unhelpful staff. On the contrary.
User:Elvis N
Trip type: Family
Zinmbali Estate
15 Sept 2024
Pathetic security systems, people are treated terribly. When entering and leaving the gate after checking in, we were given a photocopy of our id docs in colour, when showing this at security we were asked for our original id documents upon every entry and exit and the security personnel were unfriendly and threat us like thieves, they were totally unprofessional. On the second day and our first exit to Ballito Lifestyle Centre we had a problem getting in as on of us left our original id doc in our room and the photocopy with the barcodes were not good enough. We were delayed about 20 minutes just getting back in and we had a 3 year old child asleep in the car. Never again will we visit or stay in this place as you are not treated as a guest but rather as an unwelcome visitor, although we paid a premium for our stay. Terrible experience.
User:PaddyPensioner
Trip type: Family
Blown away by a security nightmare
15 Jul 2024
From the booking experience right to our departure it was awful.The tone of the initial booking correspondence was arrogant and unfriendly to say the least. It felt as if you were being addressed by a headmaster corresponding with one of his pupils.The check-in procedure was most confusing having first to go through one entrance gate to the welcome centre and then back out onto the National road to the other gate ?On opening our welcome pack the first page we saw was a long list of fines for not sticking to rules - ‘REALLY!’ Not at all welcoming.Then it was back to the second gate to be interrogated by the gate security who needed to see our original driver’s license and both of our Identity Cards despite colour copies that we had originally sent through being in our welcome pack.This was not helped at all by the fact that we arrived in the middle of a huge storm that saw the surrounding area devastated by a tornado. This through no fault of Zimbali Resort resulted in us having no power in our accommodation for the first two days of our stay.The security procedures on leaving and returning to the resort really need to be looked at as it makes travelling into Ballito to the shops and restaurants most time consuming and unpleasant.I’m not sure that we will be returning to the resort in the near future.