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The Oyster Box

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The Oyster Box

locationUmhlanga, KwaZulu Natal - Durban, South Africa

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About The Oyster BoxAbout The Oyster Box

location

Perfectly situated on the ocean's edge, a brief 5-minute walk from Umhlanga Village Centre, the hotel is conveniently located for quick and easy access to Durban city centre, the international airport and numerous stylish shopping centres, yet has a feeling of classical charm and elegance like nowhere else on earth.

facility

The hotel has a lift and features 86 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning, central heating and a fan. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a stereo system, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Little extras include slippers, daily paper and pillow menu. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, golf, fishing and horse riding. With windsurfing and diving available, the hotel also caters to water sports enthusiasts. Guests can enjoy a wide range of indoor sports, including a gym, squash, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a restaurant, a café and a bar. Bed and breakfast can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Amenities at The Oyster Box Amenities at The Oyster Box

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Shops

    • -

      Conference Room

    • -

      Room Service

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      Laundry Service

    • -

      Kids Club

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      Playground

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Beauty and Spa

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      Massage

    • -

      Spa

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      Steam and Sauna

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

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      Library

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      Picnic area

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      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Packaged meals

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

    • -

      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Snorkelling

  • Room Facilities

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      Shower

    • -

      Bathtub

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      Hairdryer

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      Minibar

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      TV

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      Bathrobes

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Diving

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      Windsurfing

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      Gym

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      Events

  • Transfers

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      Airport Transfers

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      Shuttle Service

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2919

Very Good

228

Average

60

Poor

24

Terrible

19

Recent Reviews: 3250

  • User:ChavaraN

    Trip type: Family

    Best dinner

    rating21 Sept 2026

    Had the best time at the spa for a massage with my mum where Sne and a wonderful therapist saw us followed by dinner at the Oyster Bar where I had the best veg selection (tofu and zuchinni noodles) and my dad had the Oysters and sushi. Charlie looked after us for dinner and went out of his way to make it comfortable and looking after our corgi, Leo. So grateful and will definitely be coming soon Philisiwe Gumede, General Manager at The Oyster Box, responded to this review Dear Valued Guest,Thank you so much for your lovely review and for sharing your experience with us.We are delighted to hear that you and your mum enjoyed a relaxing time at the Spa, followed by a wonderful dinner at the Oyster Bar. It is lovely to know that you enjoyed the vegetarian selection, as well as the oysters and sushi.We are especially pleased that you felt so well looked after throughout your visit, and that our team made you and Leo feel comfortable and welcome. We truly appreciate your kind words and are so grateful to know that you will be visiting us again soon.We look forward to welcoming you and your family back to The Oyster Box.Warm regards,

  • User:Adrian M

    Trip type: Family

    Oyster Box Hotel is the place to visit in Durban

    rating19 Sept 2026

    Warm friendly service and delicious cuisine. Each staff member at the Oyster Box Hotel (OBH) is acutely attuned at delivering excellent customer authentic service.Beautiful views of the ocean, sundowners at the Lighthouse Bar, and the manicured gardens made a lasting impression. Special thanks to Natasha, Richard, Lee, Brian for making our stay memorable and ensuring we will be back. Philisiwe Gumede, General Manager at The Oyster Box, responded to this review Dear Valued Guest,Thank you for your lovely review and for sharing such wonderful feedback about your stay at The Oyster Box.We are delighted to hear that you enjoyed the warm and friendly service, delicious cuisine, beautiful ocean views, and the relaxing atmosphere of our Lighthouse Bar and gardens. It is especially pleasing to know that the genuine care and attention from our team left such a lasting impression.Thank you for your kind words and for choosing to stay with us. We are thrilled to hear that you will be back and look forward to welcoming you to The Oyster Box again soon.Warm regards,

  • User:Luke D

    Trip type: Couples

    Amazing wow wow wow

    rating14 Sept 2026

    Charlie is the lost incredible waiter you can ever ask for please refer him to your friend Philisiwe Gumede, General Manager at The Oyster Box, responded to this review Dear Valued Guest,Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience and that the service made such a lasting impression.It is always special to hear when a team member goes above and beyond to make a guest feel well cared for. We truly appreciate your recommendation and kind words.We look forward to welcoming you back to The Oyster Box again soon.Warm regards,

  • User:Coastal05186332766

    Trip type: Business

    Food was very good prompt service

    rating10 Sept 2026

    An Outstanding Dining Experience at The Oyster BoxI had an absolutely wonderful dining experience at The Oyster Box in Durban. From the moment we arrived, everything was exceptional, and the food was truly out of this world.A special mention must go to Bianca, who looked after us so wonderfully. She was incredibly friendly, welcoming, attentive, and professional throughout our meal. Her service was outstanding, and she made us feel genuinely well taken care of without ever being intrusive.It is always a pleasure to receive service from someone who clearly takes pride in what they do, and Bianca certainly went above and beyond to make our experience memorable.Amien Adams Philisiwe Gumede, General Manager at The Oyster Box, responded to this review Dear Mr Adams,Thank you for taking the time to share such a wonderful review of your dining experience at The Oyster Box.We are delighted to hear that you enjoyed the food and that your experience from arrival through to the end of your meal was so enjoyable. It is especially lovely to hear your kind words about the attentive and welcoming service you received.We will be sure to share your appreciation with our team. Knowing that you felt genuinely well cared for and enjoyed such a memorable experience means a great deal to us.Thank you once again for your kind feedback. We look forward to welcoming you back to The Oyster Box for another exceptional dining experience.Warm regards,

  • User:Vashti M

    Trip type: Family

    Private Dining in the Wine Cellar

    rating04 Sept 2026

    I booked a private dinner setting for my husband’s birthday. The setting and atmosphere was amazing! The Oyster Box exceeded all my expectations. The highlight of the evening was Sizwe Nsibande. He catered to all our needs, he was attentive, friendly, professional, and went above and beyond to ensure we had a wonderful dining experience. Thank you for the exceptional service. This definitely was a birthday to remember. Philisiwe Gumede, General Manager at The Oyster Box, responded to this review Dear Valued Guest,Thank you for your lovely review and for choosing The Oyster Box to celebrate your husband’s birthday.We are delighted to hear that you enjoyed the private dinner setting and atmosphere, and that the evening exceeded your expectations. It is especially wonderful to know that you received such attentive and thoughtful service throughout your experience.We are so pleased that the evening was a special one and that we could help make your husband’s birthday a celebration to remember.Thank you once again for your kind words and for sharing your experience with us. We look forward to welcoming you back to The Oyster Box for many more special occasions.Warm regards,

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