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Chapter House Boutique Hotel

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Chapter House Boutique Hotel

locationFranschhoek, W. Cape-Cape Town-Garden Route

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About Chapter House Boutique HotelAbout Chapter House Boutique Hotel

Location

Perfect for those in need of an adults-only holiday, this hotel is located not far from the centre of Franschhoek.

Facility

The hotel has a lift and features 8 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Guests of the hotel are welcome to relax in the garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and include a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, fishing, horse riding, a gym, a spa and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

There is a bar on the premises. A continental breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at Chapter House Boutique Hotel Amenities at Chapter House Boutique Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

278

Very Good

25

Average

5

Poor

0

Terrible

5

Recent Reviews: 313

  • User:diane w

    Trip type: Couples

    A GREAT LOCATION & FABULOUS STAY

    rating09 May 2026

    We loved our 3 nights stay at Chapter House. Our room in the original house was large, clean, and very well appointed. The friendly staff were always there to help with our many inquiries. The position is perfect, just a couple of minutes walk from the main street. Lorraine Schaefer, Owner at Chapter House Boutique Hotel, responded to this review Dead DiOz10Thank you for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek, and of course for taking the time to share your experience with others. We really appreciate the feedback and are really pleased to read how much you enjoyed your stay with us. Thanks also for highlighting the great location.We would love to see you again so please stay in touch and let us know when you are planning your next trip to the area, and what we can to assist either at Chapter House, or another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson. Warm regards and thanks again. Lorraine

  • User:Reinhold K

    Trip type: Family

    Could not have been better.

    rating06 May 2026

    My family my wife and I spent three wonderful nights in Chapter House. The atnosphere was very inviting. We received a very warm and personal welcome by one of the managers. The rooms are spacious, beautifully equipped, and spotlessly clean. All members of staff were very kind and certainly ready to help when we needed information. The breakfast was excellent. We enjoyed every minute of our stay in Chapter House Boutique Hotel. Thank you for all your kindness. Lorraine Schaefer, Owner at Chapter House Boutique Hotel, responded to this review Dear ReinholdMany thanks for your wonderful review and to you and your wife and family for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek. I am delighted to read how much you enjoyed your stay with us, and thank you for highlighting the excellent service, and of course our very popular breakfast offering. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson. Warm regards and thanks again. Lorraine

  • User:BennettTours

    Trip type: Couples

    Exceptional hospitality and standout service – a fantastic recovery to our Franschhoek stay

    rating14 Apr 2026

    We moved to Chapter House Boutique Hotel after deciding to change accommodation during our time in Franschhoek, and it proved to be an excellent decision.From the moment we arrived, the welcome from Nelson and his team set the tone — warm, genuine, and highly professional. There is a clear emphasis on guest experience and it shows in every interaction. The team are exceptionally well trained, and having experienced another property within the same group, there is a noticeable consistency in service standards and attention to detail.Our room was excellent — large, bright, modern, and spotlessly clean, with tasteful décor and a very comfortable, spacious bathroom. Small touches such as a modern TV with full streaming capability added to the overall comfort of the stay.Breakfast was also a highlight, with a proper menu offering a range of freshly prepared options rather than a basic buffet. The pool area is well maintained and relaxing, and the on-site spa and beauty treatments were very much enjoyed.What really sets this property apart, however, is the level of personal service. Two examples stood out: • When I asked about having my shoes cleaned ahead of a wedding, Nelson personally went out of his way to source leather balm and had them returned in excellent condition — far beyond what I would have expected. • When we were arranging our onward travel to Cape Town, the team proactively assisted in securing accommodation at another property within their group, making the transition seamless.These are small but meaningful gestures that reflect a genuine commitment to guest care.Overall, this was a standout experience and a very positive end to our time in Franschhoek. We would not hesitate to return and would highly recommend it to anyone visiting the area. Lorraine Schaefer, Owner at Chapter House Boutique Hotel, responded to this review Good afternoonThank you for this very detailed and wonderful review. We really appreciate the amazing detail you have outlined, and I know that future visitors will really appreciate the insights and highlights that you have shared. I am particularly pleased that your experience was so wonderful having the taken the decision to move away from your original hotel. Extraordinary service is really how we try to differentiate ourselves within the market, so your comments are very meaningful, and I know that Nelson and the wonderful team at the hotel will be truly pleased with the great feedback. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or indeed another one of The Living Journey Collection in Cape Town, Stellenbosch, Robertson and Hermanus. Many thanks and warm regards. Lorraine

  • User:h_l0_semaried

    Trip type: Couples

    Great location, comfortable rooms, and exceptionally friendly staff.

    rating18 Mar 2026

    Chapter House Hotel in South Africa is a fantastic place to stay, offering a great location with easy access to all the amenities in town. The rooms are comfortable and well-equipped, providing everything you need for a relaxing visit. What really stands out is the incredibly friendly and helpful staff, who go out of their way to make your stay enjoyable. Highly recommended. Lorraine Schaefer, Owner at Chapter House Boutique Hotel, responded to this review Dear MarieThank you for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek, South Africa. I am really delighted to read how much you enjoyed your time with us. I am very pleased that you enjoyed the product and amenities so much. I am particularly pleased that you sound the service and the team to be so helpful and the service to be so great. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel, or indeed another one of The Living Journey Collection in Stellenbosch, Hermanus, Cape Town and Robertson. Many thanks and warm regards. Lorraine

  • User:765grahama

    Trip type: Couples

    A lovely stay

    rating05 Mar 2026

    We visited this lovely boutique hotel for 2 nightsNelson and his staff are all excellent and catered to all our needsClean, spacious rooms A good selection in the barBreakfast has plenty of options, all well servedWe would definitely use again Lorraine Schaefer, Owner at Chapter House Boutique Hotel, responded to this review Dear GrahamThank you for choosing Chapter House Boutique Hotel for your recent trip to Franschhoek. We are delighted that you enjoyed your time in Franschhoek and at Chapter House Boutique Hotel.Thanks for taking the time to highlight some of your favourite aspects of the hotel, and in particular for your very kind words about the team. Nelson will be sure to share the feedback. It is great to read that you would definitely come back. Please stay in touch and let us know when you are planning your next trip to the area. We would love to welcome you back to Chapter House Boutique Hotel or indeed another one of The Living Journey Collection in Cape Town, Stellenbosch, Hermanus and Robertson. Many thanks and warm regards. Lorraine

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