City Lodge Hotel Pinelands

20+ photos

City Lodge Hotel Pinelands

Name: City Lodge Hotel Pinelands
Address: Mowbray Golf Park, W. Cape-Cape Town-Garden Route, south-africa
Telephone: 0204 505 9777
Rating: 4.2

w cape cape town garden route, south africa

About City Lodge Hotel Pinelands

location

Located in Cape Town, this urban hotel is ideal for parents with children.

facility

133 rooms are available. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including golf, a gym, callisthenics, aerobics and a spa.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at City Lodge Hotel Pinelands

Facilities (11)

Air conditioningLobbyCurrency ExchangeRoom ServiceLaundry ServicePetsIroning servicesLaundryParkingSmoking roomsWifi

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

ReceptionSun Deck

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (4)

ShowerTVFireplaceRoom service

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (5)

Indoor PoolOutdoor Pool(s)Swimming PoolGymGolf

Transfers (2)

Airport TransfersShuttle Service

Location

Cape Town, W. Cape-Cape Town-Garden Route, South Africa

Mowbray Golf Park

Nearest beach135km

What's nearby

Nearest beach135km

Check-in from 2:00 PM · Check-out by 11:00 AM

Cape Town, W. Cape-Cape Town-Garden Route, South Africa

Mowbray Golf Park

Nearest beach135km

What's nearby

Nearest beach135km

Check-in from 2:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.2

Very Good

166 reviews

Value
Rooms
Cleanliness
Service

Excellent69
Very Good69
Average20
Poor4
Terrible4

Recent Reviews: 166

User: Dennis n
Trip type: Couples
Cape Town Experience
Good customer service, clean rooms Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear 853dennisnThank you for your positive feedback. We are delighted to hear that you experienced good customer service and found our rooms to be clean. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Kind regardsEtienne GroblerGener… Good customer service, clean rooms Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear 853dennisnThank you for your positive feedback. We are delighted to hear that you experienced good customer service and found our rooms…
User: AIP P
Trip type: Solo travel
Terrible experience at City Lode Hotel Pinelands
I have had the worst experience at the City Lodge Pinelands Hotel, From the Time I arrived until I decided to leave four days early than my booking.When I arrived on the Saturday afternoon, booked to stay for 9 days, I was met with such a lethargic receptionist. Talking extremely soft and slow, where I had to ask her to repeat everything.Check in and she again tells me the Wi-Fi details, get to a… I have had the worst experience at the City Lodge Pinelands Hotel, From the Time I arrived until I decided to leave four days early than my booking.When I arrived on the Saturday afternoon, booked to stay for 9 days, I was met with such a lethargic receptionis…
User: Danie v
Trip type: Business
Great place, location not so good.
Great place to stay for business purposes. Clean rooms with airconditioning. Modern bathrooms and all in good working order. Room was beautiful. Client service can improve at help desk, location terrible tho. Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear 995danievThank you for taking the time to share your feedback. We are delighted to hear that you enjoy… Great place to stay for business purposes. Clean rooms with airconditioning. Modern bathrooms and all in good working order. Room was beautiful. Client service can improve at help desk, location terrible tho. Etienne Grobler, Owner at City Lodge Hotel Pinel…
User: G6218UJclairep
Trip type: Couples
Overnight stay - would not hesitate to stay again
We stayed 1 night to visit family. It was a great hotel, very comfy beds and clean. Staff were very helpful whenever we needed anything. Note, there is ground and first floor - no lift in the building. Very convenient parking and the complex is secure. Would not hesitate to book another stay. Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Dear G6218UJclairepTha… We stayed 1 night to visit family. It was a great hotel, very comfy beds and clean. Staff were very helpful whenever we needed anything. Note, there is ground and first floor - no lift in the building. Very convenient parking and the complex is secure. Would n…
User: Maps18255291740
Trip type: Business
Poor service
Room service number not going through. WhatsApp msg not being responded either now I have to go downstairs to get an iron! Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Good afternoon,Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the difficulty in reaching room service and our WhatsApp communication. Your comfort a… Room service number not going through. WhatsApp msg not being responded either now I have to go downstairs to get an iron! Etienne Grobler, Owner at City Lodge Hotel Pinelands, responded to this review Good afternoon,Thank you for sharing your feedback. W…

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