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Hyatt Regency Cape Town

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Hyatt Regency Cape Town

locationCape Town, W. Cape-Cape Town-Garden Route

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About Hyatt Regency Cape TownAbout Hyatt Regency Cape Town

Location

This hotel enjoys an amazing location in the heart of the city on the border of the Bo-Kaap district, near the Bo-Kaap Museum. It is close to all major transport links and within easy walking distance of world-class shops and markets. The city centre is 1 km and it is also just 1 km to restaurants (Long Street), bars, nightspots and Cape Town station. The V&A Waterfront is 1.5 km, V&A Waterfront shops are 2 km, Signal Hill is 4.5 km and the Table Mountain Cableway is 5 km. It is 7 km to the sea, the beach and Camps Bay. This signature location makes it perfect for business trips or just pure pleasure. It lies just 20 minutes' drive from Cape Town International Airport.

Facility

Units include 137 rooms, including 7 junior suites, 8 suites, 81 single rooms and 39 double rooms, located in a 137-storey main building and an 8-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Guests can go for an energising swim at the freshwater pool complex (in part heated). A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, golf, fishing and horse riding. Water sports available at the hotel include windsurfing, canoeing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, bowling, callisthenics and aerobics. Various wellness options are available at the hotel, including a sauna, a steam bath, a beauty salon, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hyatt Regency Cape Town Amenities at Hyatt Regency Cape Town

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Canoe

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Windsurfing

LocationLocation

Map preview

Around this property:

Nightclub

500 m

Bars / Pubs

500 m

Train Station

1 km

City Centre

1 km

Restaurants

1 km

Sea

7 km

Golf Course

8 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

343

Very Good

56

Average

25

Poor

14

Terrible

29

Recent Reviews: 467

  • User:ImraanM11

    Trip type:

    Exceptional service by an exceptional team

    rating03 Jun 2025

    Exceptional service. We had a family wedding event - and the team went all the way to ensure that we were well taken care off. Special thanks to Haano and Siedick who helped us plan the event...

  • User:SooBII

    Trip type: Solo travel

    Excellent service

    rating27 May 2025

    A world class hotel with all the facilities and amenities you would expect. The staff were friendly and welcoming from the start. I was hospitalised during my stay and the hotel staff were so...

  • User:976sadiam

    Trip type: Couples

    Good stay at Hyatt Regency CapeTown

    rating26 May 2025

    Hotel was good. Staff were friendly and gave good service except for Zuleiga at travel desk. Housekeeping can be improved. Breakfast had a good variety but would prefer if the coffee/cappuccino was...

  • User:thonyong

    Trip type:

    Tourist Beware: Missing money in locked safety deposit box in locked room Ex Room 613.

    rating22 May 2025

    We stayed in this hotel from May 4 to May 6, 2025. Ex room 613 book in hotels.com (also an expedia company). We had an incident of theft in this hotel. On May 5, 2025, we left some of our money...

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