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Protea Hotel Mossel Bay

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Protea Hotel Mossel Bay

locationMossel Bay, W. Cape-Cape Town-Garden Route

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About Protea Hotel Mossel BayAbout Protea Hotel Mossel Bay

Location

This hotel is centrally located in Mossel Bay, just a short walk from the beach. Countless shops are to be found close by.

Facility

The hotel was built in 1846. A pleasant ambience awaits guests in 8 suites, 13 single rooms and 10 double rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and include a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, golf and fishing are available. With snorkelling and diving available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and billiards. A wellness area with massage treatments is available at the hotel. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Protea Hotel Mossel Bay Amenities at Protea Hotel Mossel Bay

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Diving

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Swimming Pool

LocationLocation

Map preview

Around this property:

Centre

100 m

Beach

500 m

Airport

45 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

329

Very Good

238

Average

79

Poor

13

Terrible

7

Recent Reviews: 666

  • User:Wessexman1

    Trip type: Couples

    Great place to stay in Mossel Bay

    rating04 Jun 2026

    We spent 3 nights at the Protea Marriott during a trip along the Cape. Three things especially impressed us about the hotel. The first was the excellent on site restaurant which it should be noted is actually completely separate from the Protea. The food was delicious and we also enjoyed their great selection of wines. The second thing was that the staff at the Protea and at the restaurant were excellent. They were welcoming, and so helpful. Finally we also were very pleased with our rooms which were very comfortable and a nice view. If we returned back to Mossel Bay we would definitely stay here and we recommend it to other visitors.

  • User:newhere2

    Trip type: Business

    Fabulous relaxing stay

    rating31 Mar 2026

    The wonderful Protea hotel is a small jewel in the Marriott portfolio With an amazing home made artisan gin welcome drink you’re made to feel immediately relaxed and in a small bubble of pleasure.Nothing is too much trouble for the lovely staff. Am leaving with much regret and with every intention of returning as soon as the remotest possibility exists.You must try the in-house gin tasting class, literally the finest gin I’ve ever tasted.Great restaurant, lovely views, come and let the world leave you behind…

  • User:williamrH1363KV

    Trip type: Couples

    Really nice stay.

    rating07 Feb 2026

    Had a lovely one night stop over here on our way back from the Garden Route to CT. Lovely small hotel which is tastefully decorated and well situated. Reception team really amazing upon checking in with nothing being too much trouble. Rooms nice, modern and clean. Pool and bar lovely with amazing views over the beach and bay. Restaurant was exceptional and the sea food some of the best we have tasted in a long time. They have a gin distillery on site which is worth exploring and tasting!Staff and service overall was very very good and we had a lovely stay here. Valthia Johnson, General Manager at Protea Hotel Mossel Bay, responded to this review Dear williamrH1363KVOn behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

  • User:Booksearcher

    Trip type: Couples

    Comfortable well positioned hotel

    rating27 Jan 2026

    Well positioned hotel with views of the bay. Convenient to have Cafe Gannet on the premises for breakfast and dinner. We had a larger suite with a harbour view on two levels. It was spacious and cool but could be difficult for someone with reduced mobility as the stairs down to the bedroom are steep. Air con worked well. The kitchenette had a fridge and a microwave. Valthia Johnson, General Manager at Protea Hotel Mossel Bay, responded to this review Dear BooksearcherThank you for posting a review, we value your feedback back. Glad you enjoyed your stay in our Harbour suites and hope we will have the pleasure of welcoming you back soon.Kind regards,

  • User:Boondoggler

    Trip type: Couples

    Good choice for an overnight stay.

    rating25 Jan 2026

    The Protea felt like a nice haven in Mossel Bay. It’s a nice environment with an excellent restaurant, gin distillery, outside sitting areas and a small swimming pool. The area around it is not so nice. Many of the shops and businesses nearby are closed down. As a result there are not many people walking around and when those that are asked us for money we didn’t feel comfortable. We decided just to eat in the hotel restaurant which wasn’t a problem as it is very good - reviewed separately.We had a duplex room over 2 floors which was well equipped with a nice balcony and open views.Breakfast was a disappointment. A large buffet of tired food and uninspiring choices.All the staff were excellent. Very friendly and helpful.It’s a good choice for an overnight stay but not somewhere i would stay for longer. Valthia Johnson, General Manager at Protea Hotel Mossel Bay, responded to this review Dear Boondoggler,We value your feedback. Thank for choosing to stay with us. I have shared your feedback with the team to discussed our breakfast options and how we can improve.I sincere hope we will have the pleasure of welcoming you back to explore what beautiful Mossel Bay has to offer, Blue flag beaches, sunset cruises, visit to the caves of Human origin but to name a few...

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