Soho Point Serviced Apartments

Recent Reviews: 855

• User:bentlangi

  Trip type:

  Most horrible experience

  07 Mar 2023

  Terrible! We left almost immediately after checking in as the place did not feel at all safe, was dirty and didn't have running water (and couldn't advise when it would be available again. The bedding was dirty and stained, there was hair on the floor, the railing outside the room definitely didn't look safety compliant and there were no burglar bars on the windows. Someone did come to clean after we had checked in, but this is obviously unacceptable. I knew I'd not be able to sleep there, so checked out and called Agoda who said they would try get a refund. The institution refused. On top of this all we had to try find accomodation late afternoon on a Friday for that night! Also the views depicted in the room we booked weren't what we were given. Stay away!

  Read more

• User:JduPreez777

  Trip type: Solo travel

  Poached Rhino

  08 Feb 2023

  Extremely disappointing - photos are all old and do not reflect the current state.First room was so small - it seemed I was in a train coupe - fortunately they moved me to a bigger room, but it was very dirty. During my stay the door lock was changed ansd I did not get notice or a key and it could be opened by anyone. The fridge and curtains were also removed during the stay. Noisy till early hours of morning.All stars should be removed.

  Read more

• User:PASM64

  Trip type:

  Would not let me check in even though I had a confirmed booking

  08 Feb 2023

  When I arrived to check in after booking and having the reservation confirmed on Booking.com they just said sorry no rooms available and provided me with no help or assistance at all. This clearly happens all the time as the reception staff did not look the slightest bit surprised or apologetic. They clearly overbook all the time to try to avoid empty rooms as I could have still booked a room on booking.com for that night even through they were full. Anyway the rooms are small smelly and dirty so this is certainly a place to avoid at all costs.

  Read more

• User:Rene S

  Trip type: Solo travel

  Absolutely disgusting, worst experience ever!

  03 Jan 2023

  Absolutely disgusting, dodgy as hell, noisy, broken doors, filthy entrance, sleepy security guard. Paid for 7 nights left after the 1st nigt as its scary as hell! No response after calling them numerous times to get money back. Muggings in broad daylight outside of hotel. No sign of management. List goes on, dont book there!

• User:Vasthi P

  Trip type: Family

  Worst stay ever!

  24 Nov 2022

  What an absolutely disgusting place to stay! R2,500 for 4 nights for a room that was in the basement. The check in process was not painful, but the moment we stepped into the room- that was in a basement without WIFI despite them advertising it- the urine smell burned your nose! We did not have a single wink of sleep, as people had absolutely no regard for others staying here. Drunk, disorderly and absolutely disgraceful people are checked in- not to mention that they tried to break into our room. FYI- their rooms aren’t what they advertised on Booking.com and they refused to refund even though we RAN OUT OF THERE! DO NOT EVER STAY HERE! Be warned!

  Read more