tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homesouth-africa

Taj Cape Town

images

View Gallery

image url
image url

Taj Cape Town

locationCape Town, W. Cape-Cape Town-Garden Route

Share this Dealshare

About Taj Cape TownAbout Taj Cape Town

Location

In the heart of Cape Town City, this hotel is situated close to Grand Parade, the Victoria & Alfred Waterfront and famous Long Street. Nearby attractions include the city's vibrant street life, business area, shopping and fine dining, Signal Hill, the Castle of Good Hope and the Company's Garden. Cape Town International Airport is about 18 km from the hotel.

Facility

The hotel welcomes guests in a 16-storey building with a lift and 176 rooms. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available for a fee. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, individually adjustable heating and a fan. A balcony or terrace is a standard feature of some rooms. All rooms are carpeted and include a double bed or a king-size bed. A safe and a desk are also available. The kitchenette comes with a microwave, a tea/coffee station and a dishwasher. Other amenities available include a washing machine, an ironing set, a trouser press and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can leisurely swim a few lengths of the heated freshwater pool. Sun loungers are ready and waiting on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, badminton, billiards and bowling. There is a wellness area with a spa, a sauna, a steam bath and a hammam and, for an additional fee, a spa and massage treatments. Leisure facilities include an entertainment programme, live music and a casino.

Meals

Various dining options are available, including a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Taj Cape Town Amenities at Taj Cape Town

  • Facilities

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Medical teleconsultation

    • -

      Sanitiser dispenser

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Full Board

    • -

      Half Board

    • -

      Set menu dinner

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Badminton

    • -

      Billiards/Snooker

    • -

      Bowling

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Swimming Pool

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Centre

550 m

Beach

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2333

Very Good

543

Average

164

Poor

67

Terrible

79

Recent Reviews: 3186

  • User:saumya r

    Trip type: Family

    Family vacation at Taj Cape Town

    rating06 Jun 2026

    We recently stayed at Taj Cape Town for three nights with our family. There were several aspects of our stay that were truly enjoyable, along with a few service gaps that prevented the experience from meeting the standards we've come to expect from the Taj brand.The airport pickup was seamless and made for a great start to our stay. Tareeq from the concierge team was exceptional—always helpful, professional, and full of excellent recommendations that enhanced our visit to Cape Town. We also had a wonderful dining experience at Mint, where Felicia provided warm and attentive service. The food and staff at Bombay Brasserie were equally impressive and among the highlights of our stay.Unfortunately, breakfast service was consistently disappointing throughout our three mornings. Food items were not replenished promptly, labels were sometimes incorrect, and several tables appeared to be completely overlooked by the waitstaff. After observing the same issues for three consecutive days, we shared our feedback with the Executive Chef, who listened attentively and handled the feedback with professionalism and genuine concern.We were celebrating my husband's birthday during our stay, and the hotel kindly sent a dessert to our room, which was a thoughtful gesture. However, no cutlery accompanied it—one of several small details that seemed to be overlooked. These finer touches matter, particularly at a luxury property.The most disappointing moment came during checkout. I requested a bottle of water from the front desk so I could give my son his medication. I was told that if I wanted cold water, I should go to the gym, and if I wanted room-temperature water, I could get it from a bathroom on the second floor. This response was surprising and inappropriate for a hotel of this caliber. Only after expressing my frustration did another staff member step in and promptly assist me with a bottle of water.Having stayed at many Taj properties across India, I know the level of hospitality and attention to detail that the brand is capable of delivering. Taj Cape Town has many strengths—a beautiful property, excellent concierge support, and some standout dining experiences—but it needs to sharpen its service consistency and attention to detail to truly live up to the Taj standards guests expect.

  • User:Seaside31977781577

    Trip type: Family

    ⭐⭐⭐⭐⭐ An Exceptional Dining Experience at Bombay Brasserie Restaurant

    rating05 Jun 2026

    ⭐⭐⭐⭐⭐ An Exceptional Dining Experience at Bombay Brasserie RestaurantI would like to extend my heartfelt gratitude and appreciation to the entire team at Bombay Brasserie Restaurant for the exceptional dining experience that my mom and I enjoyed on 24 May 2026.From the moment we arrived, we were welcomed with genuine warmth, professionalism, and outstanding hospitality. The level of service we received was truly remarkable and made us feel valued and appreciated throughout our visit.A very special thank you goes to our waiter, Yusuf, whose attentiveness, friendliness, and commitment to excellence made our experience truly unforgettable. He went above and beyond to ensure that we were comfortable, well taken care of, and thoroughly enjoyed every aspect of our meal. His positive attitude, patience, professionalism, and attention to detail were evident throughout the evening and did not go unnoticed. Yusuf is a true asset to the restaurant and embodies what exceptional customer service should be.I would also like to commend Jamiel, the Restaurant Manager, for his outstanding leadership and dedication to customer satisfaction. His warm presence, professionalism, and personal engagement with guests created an inviting and welcoming atmosphere. It is clear that he takes great pride in maintaining the highest standards of hospitality and service excellence, and this is reflected throughout the restaurant.The food was absolutely outstanding—beautifully presented, rich in flavour, and prepared to perfection. Every dish reflected exceptional quality, creativity, and care. Combined with the elegant ambiance, sophisticated setting, and impeccable service, the entire dining experience exceeded our expectations in every way.In a time when truly exceptional customer service is becoming increasingly rare, the team at Bombay Brasserie Restaurant stands out as a shining example of hospitality done right. Yusuf and Jamiel are a credit to the establishment, and their passion for ensuring guests have a memorable experience is evident in every interaction.Thank you for making our visit on 24 May 2026 such a special and unforgettable occasion. My mom and I left with wonderful memories and a deep appreciation for the care and attention we received. We look forward to returning in the future and will gladly recommend Bombay Brasserie Restaurant to family, friends, and colleagues seeking an extraordinary dining experience.A truly deserving five-star experience.

  • User:Chutima P

    Trip type: Couples

    Beautiful Classic Hotel

    rating05 Jun 2026

    We had a wonderful stay at the Taj Cape Town Hotel. The hotel features a beautiful, classic style, and the rooms are gorgeous, clean, and come equipped with a lovely bathtub. The gym was also impressive—very clean with a good variety of equipment. The pool is quite small and located indoors, which made it feel a bit cramped. For breakfast, there was a nice selection available, combining both a buffet line and an à la carte menu that you can order from.The highlight of my stay was definitely the front office team. They were incredibly friendly and willing to help. On our first day, my husband accidentally left his mobile phone in a taxi, and the bellboys showed genuine concern and were eager to help us contact the driver. It was very comforting!The only downsides were some of the restaurant staff. Also, while a few restaurant staff members were lovely, the majority looked grumpy, lacked a welcoming attitude, and didn't seem very service-minded.Overall, it’s a beautiful property with fantastic front-of-house service, but the restaurant staff behavior could be improved.

  • User:haywarj

    Trip type: Couples

    Excellent Cape Town choice

    rating02 Jun 2026

    Fabulous hotel in a great location. Staff were amazing, so friendly and helpful. Amazing room, overlooking Table Mountain. Really well equipped gym. Big shout out for breakfast - fantastic choice. Asanda deserves special mention, wonderful service at breakfast ❤️We’ll be back!

  • User:Lydey

    Trip type: Couples

    Couples Stay

    rating30 May 2026

    We loved everything about our stay at The Taj. From the moment we arrived, the service was exceptional. Our luggage was taken care of immediately, and our car was valet parked while we checked in.At reception, we were welcomed with warm hand towels and a refreshing glass of iced tea, a lovely touch after travelling.We stayed on the 17th floor, and the room was beautifully appointed, offering everything you would expect from a five-star hotel, including a private balcony. The spacious bathroom featured both a shower and a bathtub.Breakfast was divine, with an impressive selection of hot and cold dishes, including a variety of delicious Indian specialties.The hotel offers two restaurants: an all-day dining venue and a fine-dining restaurant serving outstanding Indian cuisine.What truly sets The Taj apart is its staff. Every team member was friendly, professional, and efficient, making our stay even more enjoyable.We highly recommend The Taj and would happily stay here again. ⭐⭐⭐⭐⭐

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot