Whale Coast All-Suite Hotel

Recent Reviews: 998

• User:GILDA C

  Trip type: Friends getaway

  Luxury, Location & Comfort – Perfect Hermanus Stay

  10 Jun 2026

  We recently spent two nights at Whale Coast Hotel in Hermanus and honestly couldn’t have asked for a better stay. We booked one of the luxury three-bedroom apartments and were blown away from the moment we walked in. The layout is spacious, beautifully designed and incredibly comfortable — perfect for a family or group. Everything was spotless and clearly very well managed, with attention to detail in every room.The apartment had absolutely everything we needed, making it feel like a true home away from home. The views were stunning, and being just a stone’s throw from the ocean made morning walks and sunset views an absolute highlight.The location is unbeatable — conveniently situated right above Station Mall, so anything you need is literally downstairs, while still being within easy walking distance of the heart of Hermanus and all its restaurants and attractions.Overall, a seamless, relaxing and luxurious experience. We’ll definitely be back and would highly recommend it to anyone visiting Hermanus.

  Read more

• User:John B

  Trip type: Family

  Perfect spot for Hermanus

  29 May 2026

  Lovely accommodation- comfort and location are perfect !!!

• User:chillisolutions

  Trip type: Couples

  Hermanus Gem - with service improvement needed

  27 May 2026

  We recently stayed in this facility for close to a week (6 days/5 nights) and as always, due to the extensive travels of the Chillisolutions team, time for a fair review.The location was simple excellent and so central to the town, restaurants, beach cliffs and local scenery. What made it even more great was that the hotel apartments are located directly above a small mall with all kinds of local shops, supermarket (Checkers), liquor store and others literally seconds away from the apartments.The apartment layout was great with large kitchen (fully kitted with everything including a dishwasher), lounge & dining areas on the ground floor and 2 bedrooms with two bathrooms on the first floor - both floors service by balconies. The ground floor balcony had outside patio seating. TV reception was good via Smart wifi TV with our own DSTV sign in.Personnel was extremely friendly and professional and check-in was flawless - great team, Charl de Kock! Included to the apartment was parking in the basement with direct access via the escalator to the apartments.A few matters with service occurred and placed a damper on what coul have been an even greater stay:- Coffee & Tea facilities were not service in the apartment during the entire stay and on enquiry the stock was replenished on the afternoon of our last day. We relied on the local supermarket to secure our own stock.- On the first day we found that the ground floor aircon unit was not working and reported it to reception. On arrival, and after various efforts to get the unit going the maintenance person discovered the aircon power unit (external supply) was removed and advised that nothing could be done to remedy the situation.- The carpets in the main bedroom smelled of damp and it seems that carpets got wet at some point.- Hot water for bath and shower was scarce at times and during our stay we had "hot" water once.The location saves the hotel and we would recommend that the management team addresses the issues impacting the stay. We recommend that anybody considering staying in Hermanus consider this hotel as an option.

  Read more

• User:cyclotourism

  Trip type: Friends getaway

  We love coming here, year after year

  18 Feb 2026

  Easy access into town. Great location close to the beach. Shop on ground floor. Walking distance to the restaurant. And lovely mountain views from the deck outside. Will be back.

• User:Phil D

  Trip type: Couples

  An Amazing Apartment

  05 Dec 2025

  We booked this accommodation based on its reviews and were really delighted. The arrival is a bit confusing as you appear to arrive in a shopping mall car park, but don’t be put off. Once you find the lifts up to reception, all is well and there’s plenty of help with luggage and you can move the car into a secure car park. The apartment sleeps six so we only used one room and although there’s a massive balcony off the lounge area there isn’t much of a see view. We ate out most of the time but had one breakfast which was perfectly fine - you select off a list with a highlight pen and bingo the chef delivers exactly what you want. Absolutely brilliant value for money and is highly recommended DCC Hotels, Owner at Whale Coast All Suite Hotel, responded to this review Thank you so much for sharing your experience with us. It’s wonderful to know that you were comfortable in the apartment and that your breakfast hit the spot. We really appreciate your recommendation — it means a great deal to us.We hope to welcome you back on your next visit to Hermanus!Warm regards,The Whale Coast Hotel Team

  Read more