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Paradise City

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Paradise City

locationIncheon Airport, Incheon, South Korea

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About Paradise CityAbout Paradise City

location

This hotel warmly welcomes guests in Incheon.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar is provided. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include bathrobes. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The complex has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, bowling and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club, a casino and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Paradise City Amenities at Paradise City

  • Facilities

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      Air conditioning

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      Lobby

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      Currency Exchange

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      Shops

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      Nightclub

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      Casino

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      Conference Room

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      Internet access

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      Room Service

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      Laundry Service

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      Kids Club

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      Playground

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Wifi

  • Beauty and Spa

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      Massage

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      Spa

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

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      Picnic area

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      Reception

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Payment

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      ATM

  • Room Facilities

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      Minibar

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      TV

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Table Tennis

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      Gym

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      Billiards/Snooker

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      Events

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      Water Park

  • Transfers

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      Airport Transfers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

226

Very Good

81

Average

20

Poor

10

Terrible

5

Recent Reviews: 342

  • User:보라 연

    Trip type: Family

    A Stay That Turned a Small Issue into a Memorable Experience

    rating01 Apr 2026

    Our family ends every trip to Korea at Paradise City, and it has become a meaningful tradition for us.Although we had a small issue with our room at the beginning, Ms. Ahhyun Choi handled it with such sincerity and care that it completely changed our experience. Her professionalism and kindness truly stood out.Our final dinner at On The Plate was also memorable thanks to Bella Kim’s warm and attentive service, and our time at Wonderbox brought us joy every single day.More than anything, it’s the people — the thoughtful staff, the warm greetings, and the consistent kindness — that make us return year after year.We don’t know when we’ll have the chance to return again, but if given the opportunity, we would love to create more memories here in the future.

  • User:travel550

    Trip type: Couples

    Fantastic in all aspects

    rating20 Dec 2025

    This was my third stay at Paradise, and it didn’t disappoint. Service top notch every time. The Grand Premier room is spacious and well appointed, high quality bed and linens, with a bonus powder room. Fantastic and prompt room service—both Korean and Western breakfast options are outstanding. Really convenient to access Incheon airport with shuttle bus every 30 min. This time we had a lot of fun at the poker tournament events held in the casino, and will definitely consider staying extra day or two for their next event. Paradise City, 게스트 서비스/프런트 오피스 at Paradise City, responded to this review Dear Guest,Greetings from Paradise City!Thank you for choosing Paradise City and taking the time to share your recent experience.Your feedback is a valuable asset to encourage our team to provide the better quality of service all the times.As the second-largest integrated resort in North-East Asia, we are making constant effort with passion to be the most preferred travel destination by the various guests whose purpose of visits are business, staycation, casino and layover.Once again, we much appreciate hearing your kind feedback. We look forward to an opportunity to welcome you back in the near future. Thank you.With Sincerity,

  • User:BostonBostonGirl

    Trip type: Solo travel

    Excellent if ned to be by Incheon airport

    rating09 Nov 2025

    Connected to conference center, and large food court - with casino and large indoor outdoor swimming pool, this is a perfect place if you want to be within five minutes of the airport. It is 1.5 hours to downtown Seoul so not to be stayed at if you want to be in the heart of the city. Many food options at attached food court. Large, spacious modern rooms Paradise City, 게스트 서비스/프런트 오피스 at Paradise City, responded to this review Dear Guest,Greetings from Paradise City!Thank you for choosing Paradise City and taking the time to share your recent experience. Your feedback is a valuable asset to encourage our team to provide the better quality of service all the times.As the second-largest integrated resort in North-East Asia, we are making constant effort with passion to be the most preferred travel destination by the various guests whose purpose of visits are business, staycation, casino and layover.Once again, we much appreciate hearing your kind feedback. We look forward to an opportunity to welcome you back in the near future. Thank you.With Sincerity,

  • User:Discover17957765936

    Trip type: Friends getaway

    Relaxing and fun

    rating14 Oct 2025

    Amazing atmosphere and facilities, extremely helpful staff! Was approached by Mr Liam Kim offering assistance and we were struggling to find a taxi to our next destination but he helped us get past that quickly Paradise City, 게스트 서비스/프런트 오피스 at Paradise City, responded to this review Dear guest, Greetings from Paradise City!Thank you for choosing Paradise City and taking the time to share your recent experience. Your feedback is a valuable asset to encourage our team to provide the better quality of service all the times.As the second-largest integrated resort in North-East Asia, we are making constant effort with passion to be the most preferred travel destination by the various guests whose purpose of visits are business, staycation, casino and layover.Once again, we much appreciate hearing your kind feedback. We look forward to an opportunity to welcome you back in the near future. Thank you.With Sincerity,Paradise City

  • User:GingerTrekker

    Trip type: Couples

    High class service and luxury room

    rating24 Sept 2025

    We stayed here for one night, our last night in Korea after a long stint of travel. We were tired and not used to such a Luxury place.It's a Self contained hotel and entertainment block next to Incheon airport which was handy for flying out.We flew in to gimpo airport which there is a free shuttle bus to/from every two hours on the 3rd floor by exit 3. The drive took about 40 mins.Our room was in red wing and lovely with a great view from floor 11. optional lighting, comfortable bed, walk in shower and bathroom. Lounge area with tv, desk area for business.Room service with various options of eastern/Korean/ western was available which we made use of.We didn't have time to explore The complex in full but it seems family friendly with lots of options like shops, a casino, spa, large garden area, art gallery, cinema,bars and restaurants including a world buffet.We slept so well and were looked after by very helpful staff who carried our heavy bags.Enjoyed a relaxing night of luxury and good food. Just wish we could have stayed longer. Many thanks 🙏 Paradise City, 게스트 서비스/프런트 오피스 at Paradise City, responded to this review Dear GingerTrekker,Greetings from Paradise City!Thank you for choosing Paradise City and taking the time to share your recent experience. Your feedback is a valuable asset to encourage our team to provide the better quality of service all the times.As the second-largest integrated resort in North-East Asia, we are making constant effort with passion to be the most preferred travel destination by the various guests whose purpose of visits are business, staycation, casino and layover.Once again, we much appreciate hearing your kind feedback. We look forward to an opportunity to welcome you back in the near future. Thank you.With Sincerity,Paradise City

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