Eurostars Araguaney

Recent Reviews: 577

• User:sycalopz88

  Trip type: Couples

  Camino Hotel

  09 Sept 2026

  This was our last hotel in our Camino journey . Full disclosure, this was not my first choice of hotel; however due to a change in schedule, I could no longer keep my original reservation at a different hotel. A few days before our trip, I learned that there was a flight of steps from the sidewalk to the reception area. I emailed the hotel to mention my mobility concerns. The hotel quickly reassured me that we will receive assistance in carrying our luggage to our room. Upon check-in, we were greeted by Manuel the hotel concierge. He handled the check-in process efficiently and even carried our luggage to our room. We were truly impressed by the A++ service he provided. Manuel also showed me the entrance at the rear of the hotel which is at street level. The coffee shop also has an entrance that is at street level.The hotel is in the newer area of Santiago; approximately a 15 to 20 minute walk to the Cathedral for slow strollers. There is a supermarket next to the hotel’s rear entrance. On a side note, supermarkets are closed on Sundays and it does not appear that there is a convenience store near the hotel so plan accordingly. The Continental breakfast buffet was satisfactory and had a good variety of rolls, fruit, dishes.The service in this hotel is top-rate. Service, cleanliness, courteous staff. I would definitely book with this hotel again given the opportunity.

  Read more

• User:Declan S

  Trip type: Couples

  Just Cool

  25 Jul 2026

  I have to say your hotel was the best.How private it was with such s central location was a hotel experience I wont forget. The staff are just excellent. When wr arrived they were filming a spanish movie and although there was casr and crew they spoiled us...When Spain "Viva Espsnia" won the world cup it was hust such mayhem and fun for such a quite neighourhood...My self and my wife who are in our 50s drank too much gin n tonic and when we woke up to check out the manager allowed us to stay in the room until 18.00 hr although it cost 60 euro it was pleasant..Our late flight was met by a charming taxi driver that the hotel arranged...however Santiago is just F@@king deadly... best place ever ive visited and ive travelled.

  Read more

• User:Camarinha M

  Trip type: Couples

  Not a 5* hotel!

  27 Aug 2025

  Disappointment!When you book a 5* hotel you’d expect a high level of service. This hotel is quite old, feeling like going back a century.The positive points: location (very close to the center), impressive hall / reception (old museum style), and huge rooms.Apart from that most other aspects are not at 5* level – with great benevolence I could concede 4*. There is a lack of “personal touch” – rooms have no cattle for tea/coffee, there is no complimentary water (quite common in most 4* hotels), the cafeteria/ bar is quite old (depressing) and expensive (there are many more attractive and cheaper places around), the swimming pool is quite small and also with the old looks. Low speed internet and few options on TV channels.Breakfast is very expensive. Fortunately, there are plenty of nice cafes nearby for less than half the price. Even Liam, a sophisticated brunch place is cheaper (and very nice).The hotel has parking (one of the reasons I chose it), but it is expensive.Considering the high price of the rooms I would have expected something much better. I have stayed in many Eurostars hotels and until now had a good impression of the chain. But this experience with Araguaney will make me much more careful when considering a Eurostars hotel. It is a shame that the chain sells this hotel as a 5*, creating expectations that cannot be fulfilled.

  Read more

• User:zuzu5563

  Trip type: Family

  This is not a 5 star hotel

  02 Aug 2025

  If this is a 5 star hotel I would really hate to see the 3 & 4 star hotels in the area. We asked if the hotel could provide us with a room with a bath months begore our stay, they said yes and confirmed we had a room with bath guaranteed so I booked the hotel. We need a bath for medical reasons. Upon arrival we found it hard to find the hotel as it is not close to the main town and in a rather run down part of town. Between cheap plastic shops there it is, steps with red carpet. Inside it does not look like a hotel rather more apartment complex. The 3 men at reception weren't too friendly but one did try to give us some information about the locality. We were told our rucksacks where delivered but we were left to carry them up to our 5th floor room when it was evident we were bone weary after walking the camino. Room looked fine, unpacked some stuff only to find no bath. Called reception and informed them and half an hour later they got back saying they will move us and bell boy on the way. Packed up and dragged our rucksacks up another floor to a new room not as nice and get this, NO BATH. I rang back down to reception and was told to wait that they will get back to me. After half an hour we were too tired to keep repeating this sequence so I called down and said we'll just stick with the first room, I was told good because we don't have a room with a bath. Now if I had known this I would never have booked this hotel. I even messaged 2 days prior making sure the request was received to which I got a reply saying yes we have you in a room with bath and pool View. The pool is a 6 foot deep square. Not suitable for kids or people who can't swim. It is also surrounded by sky scraper local apartments with residents smoking and drinking looking down. Also no water privided, a 5 star hotel that doesn't provide water is just unheard of.They have a smart tv but everything I tried to access my netflix or disney it wouldn't allow me. When I quiered this with an employee he told me oh yes those tvs don't work. Stars need to be revoked here. Just because the hotel may have been awarded 5 stars in the 1940's doesn't mean it is still worthy of those stars today. I never once even got an apology

  Read more

• User:Bondsammax

  Trip type: Couples

  Nice location, but starting to show its age

  18 Jun 2025

  This hotel is well located close to the pedestrian zone in Santiago de Compostela (5-8 min). The staff were friendly and helped us with a few issues. For example, the heat was turned off in the hotel, but it was cold out and the staff provided us a much-needed space heater. It’s quite a big place with a small gym and a pool (we did not use either). The standard room was a good size, but the room and bathroom with a walk-in shower were showing signs of age. Despite the pleasant staff and good location, we would look at other options the next time we are in town.

  Read more