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Hotel Faranda Los Tilos, Ascend Hotel Collection

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Hotel Faranda Los Tilos, Ascend Hotel Collection

locationSantiago de Compostela, A Coruna

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About  Hotel Faranda Los Tilos, Ascend Hotel CollectionAbout Hotel Faranda Los Tilos, Ascend Hotel Collection

Location

This hotel is quietly situated, surrounded by woodland yet only a few minutes from the centre of Santiago de Compostela. The surrounding area offers links to the public transport network and a vast array of shopping facilities and bars. Restaurants and nightclubs are 2 km of the hotel.

Facility

3 suites, 6 single rooms and 83 double rooms are located on 4 storeys and can be reached by lift. English- and French-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, a laundry service and a hotel shuttle bus. A projector is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 92 non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis, a gym, table tennis, billiards and hiking.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

 Amenities at Hotel Faranda Los Tilos, Ascend Hotel Collection Amenities at Hotel Faranda Los Tilos, Ascend Hotel Collection

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Tourist Centre

2 km

Train Station

2 km

Bus Station

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

14

Very Good

25

Average

41

Poor

41

Terrible

59

Recent Reviews: 180

  • User:Hello_Sunshineshello

    Trip type: Family

    Rare English girls in santiago 🇪🇸😁

    rating25 Jun 2025

    Fab hotel! Miguel was brilliant we've not co.e across many English speaking people here so really appreciate feeling less alien 🤣 my nieces moved out to a coruna in February 2024 and this was a surprise visit to see them!
  • User:Tansy H

    Trip type: Family

    Wouldn't recommend

    rating22 Nov 2019

    Felt sympathy for the staff working at this hotel as they probably spend their work life answering complaints. It wasn't well maintained and the airconditiong didn't really work. Better to use the stairs than the lift. Food was a bit sad and the restaurant dingy. There was a supermarket nearby which was handy to pick up some disposable cups as the hotel only supplied one. I have no issue with older style hotels, but this one definitely needs a refurbishment. Marta Suarez, Ventas at Hotel Faranda Los Tilos, Ascend Hotel Collection, responded to this review Dear Customer,We are sorry for your experience Currently the hotel is completely renovatedThank you for your time
  • User:rinaldosgal

    Trip type: Friends getaway

    Unacceptable Accommodation-

    rating02 Oct 2018

    This hotel is located outside the center of Santiago de Compostela. It is old, basic with management that treats their employees terribly. The room I was given had a horrible diesel oil smell. When I questioned this the manager on duty started yelling at the clerk on duty . He never spoke to me . I wanted my room changed but that was not happening.The clerk smiled nicely and gave me a cup of tea and said at least they gave me free tea....The elevator was old and only one was working. From the maids to the employees in the restaurant ,the clerks on duty everyone seemed overworked and not treated well.The room was so basic , the bed had no mattress pad and the towels threadbare.Don't waste your money. This hotel is not a 4 star hotel-doesn't deserve 1 star. Location is also not convenient for visiting the center of Santiago de Compostela. You need to use a taxi or take a bus.'t Daniela C, Community Manager at Hotel Faranda Los Tilos, Ascend Hotel Collection, responded to this review Dear rinaldosgal: Thank you for your opinion. We apologise for such a bad experience.We will make sure this comment reaches our maintenance personnel so that the problem is solved.Best Regards,Daniela C.Community Manager
  • User:waseemwukuk

    Trip type: Family

    one night hotel

    rating28 Aug 2018

    hotel outside the city. it is valued 3 stars app. not 4 stars as shown in web. can get there at hotel with local transport no.6 or 12. as well as to arrive in the center to visit the cathedral. i think for pass one night is enough.in web explains that airport transfer. is not true, however if you ask for your personal order they can call for taxi to airport, however we took first bus no 6 at 07:20 from the hotel to arrive ave train station. we took bus from the train station at 07:40 to the airport. very good connetion.there is one comercial center the new one just outside the city center, called "As cancela" some good shops there for shopping & as well for fast food. with bus no 11 can get there from the santiago center. Marta Suarez, Ventas at Hotel Faranda Los Tilos, Ascend Hotel Collection, responded to this review gracias por sus comentarios
  • User:Patricia L

    Trip type: Family

    Don't go there !

    rating11 Aug 2018

    It was absolutely terrible. Everything is ugly and old, the food and the service is as terrible as the aspect of the hotel. Even the coffee machine was broken and of course there is nothing around the hotel. The toilets next to the reception were dirty.It has 4 stars, but it deserves 0 stars. The place looks like a highway motel. It was one of the worst experiences I had in a hotel.Don't go there Daniela C, Community Manager at Hotel Faranda Los Tilos, Ascend Hotel Collection, responded to this review Dear Patricia:Thank you for your opinion.We regret that the hotel was not to your liking. We do everything possible to offer our best service at all times. Best Regards,Daniela C.Community Manager

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