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Gran Hotel Lakua

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Gran Hotel Lakua

locationVitoria Gasteiz, Alava, Spain

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About Gran Hotel LakuaAbout Gran Hotel Lakua

location

This hotel is located in the district of Lakua, in Vitoria. The city centre, with its restaurants, bars, nightspots, shopping and links to the public transport network is 2 km away. The exhibition and congress centre is 4 km away. The hotel offers guests excellent connections to the Vitoria-Bilbao motorway and Vitoria-Gasteiz Airport (8 km).

facility

5 junior suites, 2 suites, 24 apartments, 8 studios, 12 single rooms and 93 double rooms are located on 4 storeys and can be reached by lift. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, room service and a laundry service.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. There is a direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) in the rooms. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

The hot tub in the pool area promises pure relaxation. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and gluten-free meals can be prepared on request. The hotel also offers special catering options. The complex offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Gran Hotel Lakua Amenities at Gran Hotel Lakua

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Conference Room

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      Internet access

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      Room Service

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      Laundry Service

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      Bicycle Hire

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      Garage

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

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      Spa

  • Business Center and Conferences

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      Business Center

  • General Services

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      Luggage storage

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      Multilingual Staff

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Protective equipment for guests

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      Gym/ Fitness centre

  • Meals

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      Breakfast Buffet

    • -

      Breakfast Served

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      Continental Breakfast

    • -

      Bar

    • -

      Cafe

    • -

      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

  • Room Facilities

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      Shower

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      Bathtub

    • -

      Hairdryer

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      Minibar

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      Safe

    • -

      TV

    • -

      Closet

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Sauna

    • -

      Gym

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      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

Around this property:

Bus Station

2000 m

City Centre

2000 m

Train Station

2000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

96

Very Good

176

Average

83

Poor

35

Terrible

34

Recent Reviews: 424

  • User:Neil M

    Trip type: Business

    Nice Stay, Huge Room

    rating19 Aug 2026

    Hotel was in a quiet area of a residential area close to a few shops and restaurants.My company booked the room and was very fortunate to have a 2 bedroom and kitchenette room.Bed was huge and comfortable, nice size bathroom but shower leaked onto floorBreakfast disappointing not much choice for the price that was paid.Bi-lingual reception staff. Hotel was busy with tour group.

  • User:Kamarsha

    Trip type: Couples

    Good place to stay

    rating05 Apr 2024

    The hotel is OK, it has everything a 5-star hotel has, good linen which is really important, the beds are comfortable to sleep, good noise protection, clean areas. The pics on their web correspond 100% to the rooms. But we would especially like to point out the reception staff, including "jefe de recepción", which helped us a lot and did everything possible so that our stay would be comfortable and smooth.We enjoyed our stay a lot.

  • User:Ruth K

    Trip type:

    Terrible service, terrible management

    rating24 Mar 2023

    Terrible service! The food was good but the service was disgraceful! The waiter who served us was disrespectful and u kind. This was a special celebration for my family and was totally ruined by their poor service.Once raíces to the management she did not bothered to listen, never mind apologise. Never again!

  • User:MissBizzyBee

    Trip type: Couples

    Okay, but definitely not 5*

    rating30 Oct 2021

    The hotel is fine, but definitely not up to five star standards. Nowhere close. Except on price, they are still charging 5* room rates.Pros: the room is an ok size, the reception is nice, good parking, quiet location, pleasant staff.Cons: decor is old and tired, room wasn’t perfectly clean, old electronics such as hairdryer, poor facilities and amnesties in the room, no international tv or radio, no tea or coffee in the room, a horrible cheap cafe, extra charge for the spa, very far from the city centre.Given three stars because that is what the hotel should be advertising and charging.

  • User:DoncoJones

    Trip type:

    Best there is in Vitoria

    rating21 Dec 2019

    very nice hotel considering it is Vitoria. Clean and comfortable located centrally in downtown area, very safe to walk around. shopping less than 10 minutes away. Staff was courteosu and friendly. There were plenty of places where to eat and drink. No fancy decor but the best in town by far. GranHotelLakua, Director de Relaciones con Clientes at Gran Hotel Lakua, responded to this review Thank you for your reservation and your comments

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