Aparthotel Sole Bello

Recent Reviews: 588

• User:593clarel

  Trip type: Family

  No atmosphere!!!

  07 Oct 2026

  Was here in May it was fantastic come back beginning of October and won't be back, in October no music, no entertainment, no vibe!!!! Hotel was still busy but nothing to keep customers coming back!! Sorry very unhappy with stay this time!!!

• User:Sunshine58347343342

  Trip type: Couples

  Super holiday at Green Beach

  01 Oct 2026

  Excellent hotel right on the beach, great sea view.Positives: very clean, well maintained, great location, plenty of sun loungersThe only 2 things which could be improved are the lifts - one out of action most days. Also 3pm check-in rigidly enforced, despite it being a fairly quiet day!Overall very happy, would defiantly come back again and recommend this hotel Servatur Hotels, Marketing at Servatur Green Beach, responded to this review Thank you for your review, Sunshine58347343342!We are delighted to hear that you enjoyed the beachfront setting, sea views, and the care our team takes to keep everything clean and well maintained. It is wonderful to know our location and ample loungers added to your stay.We are sorry to learn that aspects of your arrival and building access did not meet the smooth, seamless experience we aim to provide. Your perspective is valued and helps us stay aligned with our standards of comfort and convenience.We truly appreciate your recommendation and are thrilled you would return. We look forward to welcoming you back for another relaxing visit.Sincerely,Servatur Green Beach

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• User:Jason R

  Trip type: Couples

  Giving 70s Benidorm vibes

  25 Sept 2026

  Good points: 1. Air conditioning in bedroom 2. Buffet breakfast with lots of choice 3. Reception staff are helpful 4. Very close to the sea/beachNot so good:- Air conditioning is nowhere else in the hotel. The reception and dining room areas are ridiculously hot making it very uncomfortable for using. - There is also no air conditioning in the main room of the apartment (literally just the bedroom).- LOTS of artex and dark mahogany ?? it’s like a 70s throwback - Pool is only open from 11am which seems mad when the sun is already up and beaming by 8.30am- Everything is either up or down flights of stairs. An absolute disaster if you have poor mobility.- Evening buffet in the restaurant has a school dinner vibe. I definitely would not book it for the whole week which they try to get you to do when you check in.- No late checkout option (standard midday applies) so if you have an evening or night flight you’re stuck. You can use the pool but they have no courtesy rooms for a shower/change of clothes despite being willing to pay!- Everything shuts down at 9. Literally there is no evening bar or social area in the complex. The pool bar would be a super space for this but they open between 10 and 6 each day (although there is happy hour twice each day with 50% off the second drink).The apartments themselves are clean but dated and tired (paint peeling, skirtings loose, flooring cracked).Equipment is budget stuff and frequently doesn’t work properly.Not nearly enough plug sockets. One for the kitchen (either kettle or toaster!) and one each side of the balcony doors. I personally wouldn’t go again but if you’re after cheap and cheerful (think 70s Benidorm ??) and don’t mind hills and steps then you’ll likely love it! Servatur Hotels, Marketing at Servatur Green Beach, responded to this review Jason R, Your review helps others get to know us—thank you so much!We are grateful you highlighted positives such as our helpful reception team, proximity to the beach, and the variety at breakfast. It is great to know the bedroom air conditioning added comfort during your stay.We are sorry to learn that other aspects did not meet expectations. Our goal is for every guest to feel comfortable, well accommodated, and able to enjoy inviting spaces throughout the property.Your detailed perspective is valuable to our team as we continually focus on delivering a seamless, welcoming experience. We appreciate you choosing us and sharing balanced feedback.We would welcome the chance to better serve you on a future visit.Sincerely,Servatur Green Beach

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• User:Marie C

  Trip type: Solo travel

  Nice but probably won't return

  14 Sept 2026

  Here at the moment. My 3rd visit to Gran Canaria as a solo traveller. My 1st to this hotel. Positives- the rooms are spacious. The kitchen is well equipped. The beds are comfy and the shower is amazing. Plenty of storage space in the bedroom. I have a ground floor apartment - perfect for sitting on the patio and great access to the pool and bar. Nice touch that there was a bottle of fizzy wine and a bottle of water in my room on arrival. There is a gate that leads to the beaches. Nearest one has a few beach bars and Anfi is walkable. Great bus links to other local areas. Pool is lovely and plenty of sunbeds. Negatives - there is literally no atmosphere. Nothing in the evening. No entertainment at all.Piano bar - again no atmosphere and I had to go via the restaurant to order drinks.Food - very average for half board. Very small buffet selection. Drinks are extra and can be added to your room. Cocktails are ok - around 8€ each.Staff - do their job but lack personality. I waited 20 minutes for a glass of wine when other tables that were seated after me got their drinks straight away. I did complain but no one was actually bothered. There is a shop on site but closes at 7pm during the summer so if you have a later arrival there are 2 supermarkets within a 5 minute walk. Servatur Hotels, Marketing at Servatur Green Beach, responded to this review Hello, Marie C!Thank you for choosing our hotel for your visit and for highlighting so many aspects you enjoyed, from the spacious, well-equipped accommodations to the pool access and convenient location. We are delighted that the welcome amenities and patio access added comfort to your stay.We are sorry to learn that parts of your experience did not reflect the vibrant and attentive atmosphere we aim to deliver. Your remarks about the evening ambiance, bar service, and dining experience are appreciated and taken to heart, as our goal is to provide warm hospitality and consistent service throughout every stay.We value your loyalty to the area and are grateful you spent this visit with us. We hope to have the opportunity to welcome you back and provide a stay that feels effortless and engaging from start to finish.Sincerely,Servatur Green Beach

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• User:Debbie M

  Trip type: Couples

  Savature Green Beach

  31 Aug 2026

  Very well situated, very clean, staff lovely Pablo in the pool bar is lovely The view of the sea from our balcony was amazing and sunsetsWe did ask at reception if we could keep the room as we don't leave until 3.30, you have to leave your room at 12, but they said they didn't have one they were full , I did look on their Web page and they were still advertising vacant rooms. Servatur Hotels, Marketing at Servatur Green Beach, responded to this review ¡Hola mfrench2026!Lamentamos sinceramente que tu estancia no haya estado a la altura de lo que esperabas, especialmente tratándose de una visita de repetición. Entendemos lo importante que es descansar y sentirse bien atendido, y sentimos que tu percepción no haya reflejado el estándar de experiencia que buscamos ofrecer.Nuestro equipo se esfuerza por garantizar comodidad, tranquilidad y un trato atento en todo momento. Tomamos muy en serio impresiones como la tuya, porque nos ayudan a alinear cada detalle con la experiencia ideal que queremos para nuestros huéspedes.Gracias por compartir tu valoración. Nos gustaría que en una próxima visita puedas disfrutar de una estancia conforme a nuestras expectativas de calidad y a la ubicación privilegiada que tanto aprecias.Esperamos tener la oportunidad de darte la bienvenida nuevamente y ofrecerte una experiencia plenamente satisfactoria.Saludos cordialesServatur Green Beach

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