Hotel Servigroup La Zenia

Name: Hotel Servigroup La Zenia
Address: Urb. La Zenia, Alicante - Costa Blanca, spain
Telephone: +44-204-505-9777
Rating: 4.2

La Zenia, Alicante - Costa Blanca, Spain

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About Hotel Servigroup La Zenia

location

This hotel is located in a rural residential area. It is situated beside the sea between two fine sand beaches just 5 km from the town of Torrevieja where guests will be able to discover countless shopping and entertainment venues. Torrevieja may easily be reached by making use of the public transport for which a stop is located directly in front of the hotel (200 m).

facility

This hotel was renovated in 2024. 221 rooms are located on 8 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, currency exchange service and drinks machine. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room, a playroom and a library. Travellers with their own cars can use the parking spaces (for a fee) (subject to availability). Other services include a 24-hour security service, a transfer service, room service (for a fee) and a laundry service. A business centre with projector and a flip chart and pens is available.

rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms are equipped with a bidet. A hairdryer, a vanity mirror and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. 1 wheelchair-friendly room can be booked.

sport

Guests can work out or just relax in the outdoor and indoor pools (for a fee). Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols are available on the sun terrace. A variety of activities such as tennis, basketball and jogging or, for a fee, golf, are offered at the hotel. The hotel offers numerous indoor sports, including table tennis, billiards and table football or, for a fee, a gym. There is a wellness area with a spa and a beauty salon and, for an additional fee, a sauna and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

meals

Various dining options are available, including a buffet restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and children's meals can be prepared on request. The show cooking is a particularly special attraction. For a fee, there are also non-alcoholic beverages and alcoholic beverages.

Amenities at Hotel Servigroup La Zenia

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Internet access
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  Room Service
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  Kids Club
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  Playground
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  Pets
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Sun Deck
Distances
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  Beach
General Services
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Hairdryer
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  Fridge
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Gym
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  Billiards/Snooker
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  Tennis
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  Tanning Studio/Solarium
Transfers
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  Airport Transfers

Location

Around this property:

Public Transport

200 m

Bars / Pubs

200 m

Restaurants

200 m

Nightclub

500 m

Shopping opportunities

500 m

Golf Course

3000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

676

Very Good

574

Average

189

Poor

Terrible

Recent Reviews: 1523

User:graham b
Trip type: Couples
Noisy
03 Oct 2026
The hotel was literally full of single men mainly golfers, they seemed incapable of talking and insisted on shouting, singing and clapping loudly which made it impossible to have a nice relaxing meal, for our last 3 days there was no pepper available in the dining room! The food was decent for the money but unless you had a hire car apart from one small bar there is nowhere else to eat, if you are fit it is at least a 35 minute walk to the boulevard. Our room was clean and well serviced apart from the fact that strangely for a 4 star hotel there was no kettle in there, our balcony smelt of either cannabis or cigarette smoke but had great views. We had to vacate our room by 12 noon on our last day despite not being picked up until 9.30 pm, we had to kill 9 hours without being able to use the outside areas as they turned off our room key which meant that pettily we had no wifi, in conclusion if you want a quiet relaxing break go elsewhere but if you want a noisy time surrounded by single Irishmen then it's the place for you.
User:Martin L
Trip type: Friends getaway
Comfortable Stay, but Not Quite a 4-Star Experience
17 Sept 2026
I stayed for three nights and overall found the hotel comfortable, but the experience fell short of what I would normally expect from a 4-star hotel.The positives first. The rooms are comfortable, clean and perfectly pleasant, and the breakfast is excellent with a very good choice. However, breakfast is only available from 8am to 10am, which feels quite restrictive for a resort hotel, particularly for guests leaving early for golf, flights or excursions.The main disappointment was the lack of basic guest convenience. There are no tea or coffee-making facilities in the rooms and no way to get a coffee before 8am. There is one vending machine with water and a small selection of chocolate, but the card payment facility was out of order during our stay.The room has a small fridge, but apart from two small 33cl bottles of water provided on arrival, it is empty. The water is not replenished if you are staying more than one night, which seems a little mean for a 4-star hotel.We also found the bar prices quite expensive by Spanish standards, while the spirit measures seemed more comparable to what you might expect in the UK.Finally, the reception staff could have been considerably warmer and more helpful. None of these issues individually would be a major problem, but taken together they give the impression of a hotel that provides comfortable accommodation while overlooking some fairly basic aspects of hospitality.In summary: comfortable rooms and an excellent breakfast, but service, convenience and value could all be improved. It is a decent hotel, but in our experience it did not quite deliver the overall standard we would expect from a 4-star property. Carlos Bárcenas, Guest Services / Front Office at Servigroup La Zenia, responded to this review Dear guest,We are sorry to hear that your experience at our hotel did not meet your expectations. Thank you for your feedback regarding our breakfast. We will take your comments on board and pass them on to the relevant departments so that they can follow up on the matter and assess possible improvements. We also hope to have the opportunity to welcome you back in the future and exceed your expectations.Kind regards, Customer Service Department.Hotel Servigroup La Zenia.
User:Veronica J
Trip type: Couples
Wonderful
31 Aug 2026
We stayed for a week at servigroup hotel La Zenia, it was a very friendly and clean hotel, staff were super accommodating, the breakfast was superb every morning. The pool area had plenty of sun-beds and very clean with direct access to the beach. Esperanza who cleaned our room was so welcoming and friendly, always with a smile and did a great job. We would definitely return. Carlos Bárcenas, Guest Services / Front Office at Servigroup La Zenia, responded to this review Dear guest,Thank you so much for your review. We are so happy to hear that you enjoyed our breakfast, cleanliness and friendliness of our staff. Rest assured that we will pass on your comment to our staff who will be happy to read that guests like you value your work.Kind regards, Customer Service Department.Hotel Servigroup La Zenia.
User:Dakellz
Trip type: Family
We had a great time at the hotel
03 Aug 2026
Had a great holiday here .. this is my 10th year returning.. I have 3 small children and the lifeguard Alex this year was fabulous, he was the nicest lifeguard, so friendly.. and so pleasant Carlos Bárcenas, Guest Services / Front Office at Servigroup La Zenia, responded to this review Dear guest,It is a pleasure to receive your positive feedback. We appreciate your consideration and positive feedback regarding our staff.Kind regards, Customer Service Department.Hotel Servigroup La Zenia.
User:Tangerines87
Trip type: Family
Ruined Half-Board Stay: Mislabeled Food, Zero Empathy, and Poor Dated Facilities
30 Jul 2026