Port Europa

Recent Reviews: 722

• User:Linda H

  Trip type: Couples

  Not the best of hotels

  06 Oct 2026

  Beautiful location Rooms very dated Buffet food disappointing not good quality food Buffet felt very stressful long queues for coffee at breakfast Port Europa, Guest Services / Front Office at Hotel Port Europa, responded to this review Dear Linda,Thank you for taking the time to share your impressions of your stay at Hotel Port Europa. We are pleased to know that you enjoyed our setting, and we appreciate your recognition of the location.We regret that the overall feel of the room did not meet your expectations. We also regret that the buffet selection and the experience at breakfast, including wait times for coffee, did not provide the ease and quality we aim to deliver. Your observations are very helpful to us, and we value the perspective you have shared.We remain committed to offering a comfortable stay and a dining experience aligned with our standards. We hope to have the opportunity to welcome you again and provide a visit that feels more in line with your preferences.Thank you once more for your feedback.Sincerely,The Port Europa

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• User:L7002UAjennyh

  Trip type: Couples

  Excellent short break

  11 Sept 2026

  We have just returned from a short break at this hotel. Everything about the hotel is clean and comfortable. Attention to client service is first class. Thanks to all reception staff for that. Bar staff are friendly and professional. We had a huge room with walk in shower and large terrace facing the sea. Unfortunately we were directly above the bar so the noise levels were uncomfortable. Not so much the music at night but the constant dragging of chairs and tables beneath us. I would though add that the hotel offered to move us but we declined as we only had another night. The management left us a lovely letter apologizing for the inconvenience. Thank you. Aswe only had breakfast I can only comment on that. Crowded and busy restaurant but an amazing array of food. All hot and replenished regularly by the chefs. I would defy anyone not to find a good fresh breakfast there.Location is perfect and an easy walk to either beach in Calpe.All I can end with is that we will return very shortly. Port Europa, Atención al cliente/recepción at Hotel Port Europa, responded to this review Dear Guest,First of all, thank you very much for choosing Hotel Port Europa and for taking the time to share such a detailed and kind review. We are delighted to know that you enjoyed the cleanliness and comfort of the hotel, the service provided by our reception and bar teams, as well as your spacious room, terrace and sea views.We are sorry that the noise from the bar affected your comfort during your stay. We truly appreciate your understanding and are pleased that our team was able to offer you an alternative room and personally apologize for the inconvenience.It is wonderful to hear that you enjoyed our breakfast selection and found the location so convenient for exploring Calpe and its beaches. Most importantly, we are very happy to know that you are already planning to return shortly.We look forward to welcoming you back to Hotel Port Europa very soon.Kind regards,The Hotel Port Europa Team

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• User:Marion R

  Trip type: Couples

  Very relaxing with good food, and excellent service in the bar.

  14 May 2026

  Staff were very helpful. Rooms and hotel were very clean. Good choice of food in restaurant. Port Europa, Guest Services / Front Office at Hotel Port Europa, responded to this review Dear Marion,Thank you for sharing your feedback with us. We are delighted to learn that you experienced helpful service, appreciated the cleanliness of the rooms and hotel, and enjoyed the variety in our restaurant.Your comments reflect the standards we strive to uphold for comfort, care, and quality. We are grateful for your time and your trust.We hope to have the pleasure of welcoming you back to Hotel Port Europa on a future visit.Sincerely,The Port Europa Team

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• User:Anna S

  Trip type: Couples

  Lunch time ??

  07 May 2026

  Very beautiful hotel. Great lunch. Port Europa, Guest Services / Front Office at Hotel Port Europa, responded to this review Dear Anna,Thank you for sharing your feedback with us. We are pleased to hear that you found Hotel Port Europa beautiful and that your lunch was enjoyable. Your kind remarks are truly appreciated and reflect the experience we aim to provide.We value your time and your trust, and we hope to have the pleasure of welcoming you again for another comfortable visit.Sincerely,The Port Europa Team

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• User:chris h

  Trip type: Friends getaway

  Not your usual all inclusive and not in a good way.

  01 May 2026

  Came here for a cycling break for 5 nights. Expecting similar to other all inclusive we have used. Unfortunately the all inclusive isn’t very inclusive. If you are used to normal food in an AI you will be disappointed , one row of trays of food of to be polite average quality, quite often cold especially breakfast where I had cold fried eggs, bacon, tinned tomatoes, lunch and dinner little better. On the last two night we’d had enough and ate out.Other non inclusive bits, anything other than basic wine, whisky beer not included, although some cocktails are, no aperol or ameretto even cheap versions, safe not included , towels for sun bed not even available to rent only to buy, no ready supply of drinking water which is only available from the bar or restaurant. On top of that with a couple of exceptions staff miserable.Of all this the food is undoubtedly the worst. Maybe if you are bed and breakfast you might find it acceptable but anything other than this I would think not.On the plus side the rooms were ok. Mattresses comfortable and rooms big.No bike storage but you can use the lifts to your room. Port Europa, Guest Services / Front Office at Hotel Port Europa, responded to this review Dear guest,Thank you for taking the time to share your experience after your cycling break. We are pleased to know you found the rooms spacious and the mattresses comfortable, and that bringing your bicycle to the room worked for your needs.We regret that your stay did not meet your expectations and that the dining experience, beverage selection, and certain amenities did not align with what you associate with an all-inclusive plan. We understand how important consistent meal quality and variety are, particularly for active guests, and we are sorry to learn that temperature and selection fell short for you. We also regret that aspects such as the safe, towel availability, and access to drinking water did not feel convenient, and that the service you encountered did not reflect the welcoming attitude we aim to demonstrate throughout the hotel.Your observations are appreciated and help us better understand where the overall experience felt less than satisfactory. We value perspectives from guests familiar with different all-inclusive formats, as it provides useful context for how our offering is perceived.We are grateful you highlighted what worked and what did not. We hope to have the opportunity to welcome you back to Hotel Port Europa and provide a stay that feels more aligned with your preferences.Sincerely,The Port Europa Team

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