Best Indalo

Recent Reviews: 2074

• User:Nicnic0518

  Trip type: Family

  True and fair feedback

  29 May 2026

  This is a lovely hotel but there is some stuff that let it down on the all inclusive side.If we were to stay again which is a maybe we would go b&b or halfboard Also find Angela the jet2 rep on the day you arrive or the following day. She is very helpful with giving you things to do, websites to use, info on the hotel and area. And always smiling. The hotel location was great, redturants and bars just outside the hotel, the bus stop just outside the hotel (cheap and recommend to go to the old town and local towns) and the beach is on your door step. We went to the old town on the yellow bus what was beautiful and the sunset was amazing. We went to the waterpark on the number 2 bus what was good but we were done after 2hrs. We also went garrucha what is a local town and has great local restaurant and a beach. All of these places are under 30mins to get to.The hotel style and look was very spainish with a great outside courtyard and balcony (looking at the beach) what was lovely to sit out in and eat or have a drink. The rooms were lovely and beds were ok but didnt get cleaned what was disappointing but I didnt complain what was my choice. The all inclusive aspect wasnt the best on the grounds there was no pool bar open, you had to go the main bar to get your drinks what is 5 to 10 mins walk depending where you are. The ice creams werent available until someone complained and then on the last day they appeared, there were snacks available when the restaurant was closed but staff didnt let us know it was another family. But it was poor food, burgers, hot dogs and ham toastie with crisps.The restaurant food was lovely but for the omelette and pancakes there was a long que so gave up on this. As only one person cooking them both. If there is no que jump in quick. Also the stir fry was beautiful but again the que could be long. There was a lack of choice for vegetarians as it was the same things and very carb overloaded what was a shame for one of us. Also the outside area to eat was small when they shut off the extended area. This was closed on how many people they had. But for me the inside isnt what I like as its to loud, fake lights and canteen feel. But thats personal preference. We all would say the restaurant staff were amazing, kind, helpful and very busy so if you dont get your drinks or they miss one of them off then ask them again and they will get them with a big sorry.The bar staff were also nice and hard working but the ques again could be long as there was only one bar open. The hotel is very large what we were surpised with as we didn't get this impression for the photos or reviews. This was ok but there were parts that let it down because of this. The pool area was upside down in regards to the kids pool being at the top of the complex and no pool bar open. But great pool for kids under 10. The main pool was nice but small for the size of the hotel. There was another pool inbetween but this was closed. Then there was a large area of grass inbetween the pools with sunbeds. There was a park, kids club what were good. There was table tennis but we had the buy the bat and balls. There were things going on in the day but this wasnt clear. I was told when I got there to look at the info when booking to click on the facilities and the headings which gives you more info. I never knew this but i do know and is helpful for the future and it did say the pool area bars are closed until the 16th june. The gym was small but very good. There was pool tables and air hockey in the courtyard what we used a lot( 1euro or 2 euros) and also bowling (around 3euros if i remember right) and arcade machines downstairs. Not all the machines worked so ask staff.Also in the courtyard theres shops, supermarket, ice cream parlour and pizza what brought a nice feel to yiu being in a little spainish side street. And not to expensive either.The hotel was very busy with groups of spainish medical students that use the hotel every May. Jet2 should of informed us of this and they didnt what is disappointing. The students were no issue just very overwhelming at times in the lobby and resturant areas as there were so many of them.The area and hotel had a lot of spainish people staying what I think is a compliment to the area and brought a nice local feel to it.The entertainment in the evening wasnt for us but there are bars in walking distance that play live music and having a walk on the beach front in the evening was nice. Its a lovely hotel but just need to be aware its not a typical all inclusive and personally wouldn't do all inclusive again but worth looking at the other options.

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• User:Richard A

  Trip type: Family

  Pleasant stay well situated.

  24 May 2026

  Pleasant hotel. But geared up more for Spanish holiday people.Staff quite friendly but seem to prefer Spanish guests.Overhaul was a pleasant stay.All entertainment is in Spanish including pool aerobics. Pilar Rios, Marketing at Hotel Best Indalo, responded to this review Dear Richard A,Thank you for your feedback regarding your recent stay. We appreciate your positive remarks about our location and staff. We strive to create a welcoming atmosphere for all guests and will consider your comments about entertainment inclusivity.Kind regards,Best Indalo

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• User:Diane E

  Trip type: Friends getaway

  Me n jue mojacar

  23 May 2026

  Been her 3 times love the place I’d recommend to anybody you will love it like I do. Give it a go.foods fantastic staff lovely . Pilar Rios, Marketing at Hotel Best Indalo, responded to this review Dear Diane E,Thank you for your kind words and for your continued patronage. We are delighted to hear that you enjoy our location, food, and staff. Your recommendation means a great deal to us.We look forward to welcoming you back for another wonderful stay.Kind regards,Best Indalo

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• User:Sandra H

  Trip type: Couples

  Won't ever return again!

  21 May 2026

  Sad to say after many years of staying at The Best Indalo, this will be our last time. The hotel has been revamped internally which it definitely needed but also outside which for us has completely spoiled the look & feel of the hotel. The lovely luscious garden area has gone to be replaced by a large swimming pool surrounded by concrete with far too many sun beds in close proximity to other sun bathers. The children's pool which is in another area is not clearly signed so when we walked up the concrete hill to find it, it was empty. Which is why the large pool was during our stay full of children with inflatables and screaming. There was also building work going on with the new apartments which apparently will be opening in July. Creating more noise! The food was dreadful. We like Spanish food but the meats were dreadful quality and repetitive most nights were chicken or turkey. Just most of the dishes unappetising. The restaurant was as usual chaotic, we don't mind that too much but it seemed more chaotic because half of the restaurant was cordoned off presumably because there wasn't enough staff to deal with the entire restaurant which basically meant that diners were walking up and down mainly in the evening meals to try and find somewhere to sit which was frustrating for them but also for other diners. The restaurant staff all included the restaurant manager seemed miserable, hardly smiling. I remember before the revamp walking into the restaurant and being greeted by the manager, the current restaurant manager hardly cracked a smile. We were lucky with our bedroom but slightly short sighted to place a child's play area right under bedrooms (play area use to be at the end of the hotel gardens). Excited screams and yelling often heard from the play area, bad planning! All in all only good thing about the hotel is Dieago senior on reception but sadly not a good enough reason to return. I would like to email the management at Best Hotels but it would seem you don't advertise this!! Pilar Rios, Marketing at Hotel Best Indalo, responded to this review Dear Sandra H,Thank you for sharing your feedback regarding your recent stay at Best Indalo. We value input from our guests, as it helps us to improve our services.I regret to learn that the renovations and changes to our outdoor areas did not align with your expectations. We strive to enhance our facilities while maintaining the charm of our hotel, and I appreciate your insights regarding the new pool and garden layout. Your comments about the children's pool signage have been noted, and we will review the clarity of our directions to ensure all areas are easily accessible in the future.I am sorry to hear that your dining experience did not meet your standards. We continuously work on refining our menu and service, and your observations will be taken into consideration. It is concerning to hear about the staffing and atmosphere in the restaurant; we aim for all our guests to feel welcomed and attended to.Finally, I appreciate your kind words regarding our reception staff, particularly Diego. Your overall experience is important to us, and I hope you will reconsider your decision in the future.Best regards,Best Indalo

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• User:redrich103

  Trip type: Family

  1 Bedroom Apartment

  18 May 2026

  Can any previous guests or hotel staff advise if there are 1 Bedroom Apartments available (with small kitchen)?Can't see any mention of them on the Best website but plenty of online sites have the option to book an Apartment aswell as the Standard and Superior rooms?Thanks Pilar Rios, Marketing at Hotel Best Indalo, responded to this review Dear redrich103,Thank you for reaching out regarding the availability of our 1 Bedroom Apartments. I apologize for any confusion caused by the information on our website. We appreciate your feedback and will consider it for future updates to ensure clarity on our accommodation options.Best regards,Best Indalo

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