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Hotel Fenix Family by ALEGRIA

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Hotel Fenix Family by ALEGRIA

locationRoquetas de Mar, Almeria Coast-Almeria, Spain

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About  Hotel Fenix Family by ALEGRIAAbout Hotel Fenix Family by ALEGRIA

location

This stylish hotel is situated close to the town centre within 250 m of the nearest beach. Links to the public transport network are 100 m away and Almeria airport is around 30 km away.

facility

199 rooms are available to guests in a 7-storey main building and an auxiliary building. The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a childcare service, a car hire service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. The rooms have a double bed and a sofa bed. A minibar and, for a fee, a safe are also available. Equipped with a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of refreshing drinks await guests at the pool bar. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, bocce, beach volleyball, volleyball and golf. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling, callisthenics and aerobics. A spa and solarium are available in the wellness area. Additional leisure activities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options. Non-alcoholic beverages are available.

 Amenities at Hotel Fenix Family by ALEGRIA Amenities at Hotel Fenix Family by ALEGRIA

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Conference Room

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      Room Service

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      Laundry Service

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      Kids Club

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      Playground

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      Elevator/ Lift

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      Laundry

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      Smoking rooms

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      Wifi

  • Building Information

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      Garden (m²)

  • Common Area

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      Game Room

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      Library

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      Sun Deck

  • Distances

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      Beach

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Packaged meals

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

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      Barbeque

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Room service

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Table Tennis

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      Billiards/Snooker

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      Tennis

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      Tanning Studio/Solarium

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      Events

LocationLocation

Map preview

Around this property:

Golf Course

20 m

Public Transport

100 m

Beach

250 m

Ski Area

200000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

585

Very Good

140

Average

176

Poor

76

Terrible

201

Recent Reviews: 1178

  • User:Damien C

    Trip type: Family

    Avoid! Horrible hotel, useless staff!

    rating06 Aug 2024

    Awful experience. We were made to feel worthless from the day we arrived. Reception staff are slow, bar staff are hiy and miss. We watched the lifeguard assault an 8 year old child. The entertainment staff only have their favourites.Most importantly the food was disgusting, we ate out every single day because the food had very small selection and was not worth risking the food poisoning.The building is dirty and dated, the sun beds are disgusting and have not been cleaned for months. One of the worst hotels I've EVER stayed in!
  • User:noreend580

    Trip type: Couples

    Very basic

    rating23 Dec 2023

    We came for Christmas week. Arrived on 23rd and told that 24th and 25th everything is closed. Luckily we had a car and got to local Mercadona for food and drinks as noting is open here and you are in the middle of nowhere. I would not use again but I am too young to be in places like this. The internet is great which is a plus. No english tv. There is only so much walking up and down a beach you can do.
  • User:omi1973

    Trip type: Family

    Family holiday

    rating13 Aug 2023

    Just got back after 7 nights All Inc at this hotel. Food was good my waistline can vouch for that, lots of choice for adults, kids buffet not as good The location was great close to beach, bars and shops. The local bus service is excellent for getting around if you want to leave the pool which is clean and tidy. We did have a couple of issue with our room but these were resolved quickly by the staff. View from the balcony was great, mountains on one side sea on the other. Dirección Ohtels Fenix Family, General Manager at Alegria Fenix Family, responded to this review Estimada Huésped.Estamos encantados de su opinión sobre nuestro entorno y nuestras instalaciones.Gracias por su valoración de nuestra fantástica rueda de menú.Me alegra que nuestro equipo haya sido resolutivo. Un cordial saludo.Dirección.
  • User:ceasark2023

    Trip type: Couples

    Bad quality of food and no variety at all in whole week.

    rating20 May 2023

    Food variety and quality very bad, worst of all hotels I’ve been yet With full board not even tap water. Rooms good with a view. Very helpful staff at desk in by the pool animator Willy is the best. Pool area vety nice Javier Aguilar Chamorro, Director General at Alegria Fenix Family, responded to this review Dear Ceasark2023,Thank fou for the review, regarding your comment that mentions the inconveniences you and your family have had in our hotel. We hope that on your next visit you will not have problems with them. I take this opportunity to send youGreetings.
  • User:Gerard O

    Trip type:

    Good size apartment, good location, poor Wi-Fi

    rating21 Nov 2021

    LOCATION-good locationjust a couple of minutes walk from many of the café's and bars in one of the main tourist commercial Street. -About 1 mile walk to the main centre of town. STAFF-the staff were very friendly and accommodating and spoke quite good EnglishFOOD-as we went in mid November all of the bars and restaurants on the resort site were closedBEDROOM-the Apartment we can was quite big, two-bedroom, airy and spacious with a lovely balcony, we got both morning sun and evening sun every dayPRICE/VALUE-As this was booked through RCIthe whole week cost £184 which I feel is incredibly reasonableWIFI-relatively good Wi-Fi although it frustratingly dropped out quite frequentlyPARKING-there is very safe and free parking on site Armando Domingo Bazán, Director General at Alegria Fenix Family, responded to this review Dear Mr. Gerard O,We really appreciate your positive feedback and it encourages us to continue our efforts to provide the best services. We look forward to your visit on another occasion.Best Regards,

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