Hotel Neptuno

Name: Hotel Neptuno
Address: Urbanización Playa Serena,Paseo Central, Almeria Coast-Almeria, spain
Telephone: +44-204-505-9777
Rating: 3.9

Roquetas de Mar, Almeria Coast-Almeria, Spain

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About Hotel Neptuno

location

The comfortable beach hotel is situated at the centre of the tourist area, very close to the extensive beach promenade and the nearby centre of Playa Serence, about 200 m away. A stop for public transport is situated only 100 m from the hotel. A bus stop is also to be found close by. Nearby are diverse shops, countless restaurants, bars, pubs, cafés and entertainment venues. The inviting beach that lies by the turquoise blue sea is also close to the hotel (200 m away).

facility

126 apartments and 107 double rooms are located on 6 storeys and can be reached by lift. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

rooms

Rooms are equipped with air conditioning and central heating. Guests can relax on the balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Guests can strike that perfect balance between exercise and relaxation in one of the 3 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A terrace with sun loungers and parasols is available. The hotel offers a wide range of outdoor sports, including cycling/mountain biking, tennis, bocce, golf and archery. For a fee, guests can also enjoy crazy golf. Water sports enthusiasts can enjoy water aerobics and aquafit. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a beauty salon and a solarium. Subject to charge: massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

Dining facilities include a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special culinary options, such as diet meals, are also available. The apartment hotel also offers special catering options. The chefs prepare delicious specialities during the show cooking. Non-alcoholic beverages are available.

Amenities at Hotel Neptuno

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Kids Club
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Wifi
Beauty and Spa
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  Massage
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Table Tennis
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  Golf
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  Tennis
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  Tanning Studio/Solarium
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  Events
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  Water Park

Location

Around this property:

Public Transport

100 m

Beach

200 m

Golf Course

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

338

Very Good

479

Average

189

Poor

Terrible

Recent Reviews: 1112

User:wendy h
Trip type: Couples
Excellent stay
11 Sept 2024
Excellent hotel superb. Breakfast was exceptional lots of choice anything you could think of cooked or not. Lovely pool with lifeguard and facilities. Only thing missing coffee making facilities in room which would have made the stay perfect Javier García Delgado, Marketing at Neptuno Hotel, responded to this review Hola. Agradecemos tu tiempo para dejarnos tu valoración. Seguimos trabajando cada día en ser mejores y ofreceros la mejor experiencia en vuestras vacaciones. Te esperamos de vuelta pronto.Un abrazON
User:Supernortherner
Trip type: Family
Ok if you are on a budget and need seperate bedrooms
19 Aug 2024
Booked this hotel through Love Holidays for a week in August school holiday. It was appealing because we could get a spacious 2 bedroom apartment for one week for £1000. We are self catering, the hotel has options for B&B, half board and full board. Not sure about all inclusive. There is a kids club from 11 to 2 and then 5.30 to 7.30pm my kids did not enjoy it as they are 5 & 7 and have very limited Spanish most other kids didn't play with them because of the language barrier. As far as I can see we are the only English Speaking guests here, all the entertainment is in Spanish and most staff speak Spanish which is fine because we are in Spain. The great things about the hotel are its really close to shops, bars, restaurants and the beach. It's around 2 hours from Malaga and 30 mins from Almeria. The pool is great and people genuinely don't reserva loungers. They come, use the pool and then take their stuff away. Its made it really easy to get loungers throughout the day. They go off for lunch and siesta and then come back until about 7pm. There is a mini disco at 9.30 PM each night and then entertainment from 10.30 until midnight. Yes the entertainment is very loud so I suggest doing things the Spanish way and having and afternoon nap. Kids are still up as they sleep in the afternoon and don't wake up until around 10am. It's around €3 for a glass of wine or local beer. Haven't eaten in the hotel but the buffet looks nice. Cooked some basic stuff in the apartment there are two electric hobs, a toaster, microwave. You will need cooking oil, washing up liquid, sponge, tea towel. Theres a big clothes airer on the balcony, you will need pegs. Bathroom has sink, shower, toilet and bidet. The hotel provides shower gel, soap and towels for use in the room. You need to bring beach/pool towels. The entire resort is targetted towards Spanish tourists so come if you want and immersive experience, if you want Brits abroad go to Torremolinos etc. Theres great weather, the air conditioning could be better, the rooms are basic but clean, curtains were hanging badly but there are shutters on the windows. The kids loved the bouncy castle that they have made into a pool slide. There are daytime activities but we haven't participated in any or been invited to. We spend most mornings at the pool and afternoons at the beach which is about two streets away. There is plenty of parking close by, but they crazy double park on the weekend. Javier García Delgado, Marketing at Neptuno Hotel, responded to this review Hola. Agradecemos tu tiempo para dejarnos tu valoración. Seguimos trabajando cada día en ser mejores y ofreceros la mejor experiencia en vuestras vacaciones. Te esperamos de vuelta pronto.Un abrazON
User:davidkim1
Trip type: Family
Good value but a few issues
11 Aug 2024
This is a Spanish hotel with almost 100% of guests Spanish. Not a problem for us but other English visitors may want some english speaking entertainment etc. overall value for money it is very good. Public spaces clean, staff friendly, nice pool and in a very good location. The negatives are -We stayed self catering - there was no kettle, toaster or any utensils at all. Not great when even the basics aren’t supplied Most of the sun beds are hard plastic that should have a mattress on. These don’t and are extremely uncomfortable. Not sure how anyone would think these are acceptable. This meant we spent most days on the beach where they do have mattresses! The entertainment went on past midnight which was way too loud in our son’s bedroom meaning he couldn’t get to sleep!All in all happy with the hotel considering the cost. Javier García Delgado, Marketing at Neptuno Hotel, responded to this review Hola. Agradecemos tu tiempo para dejarnos tu valoración. Seguimos trabajando para ofreceros la mejor experiencia en vuestras vacaciones. Tomamos nota de tus consideraciones para seguir mejorando día a día.Un abrazON
User:578matthiasz
Trip type: Business
Party Hotel ??
11 Apr 2024
At 10pm the loud entertainment music starts, really loud! Impossible to relax, loud screams and so on, water runs from the washbasin downstairs onto your feet! The key card doesn't work, you have to go to reception, this hotel is absolutely not recommended despite the low price. Javier García Delgado, Marketing at Neptuno Hotel, responded to this review Hola. Agradecemos tu tiempo para dejarnos tu valoración. Seguimos trabajando para ofreceros la mejor experiencia en vuestras vacaciones. Tomamos nota de tus consideraciones para seguir mejorando día a día.Un abrazON
User:Maxine2468
Trip type: Friends getaway
Lovely Aparthotel
20 Feb 2023
Lovely well maintained grounds and 2 lovely pools . Family pool by bar and adult only heated pool with sea views. Plenty of Sunbeds. An awful lot of steps from room to reception - we were furthest away from reception but ok if you can do steps. Lovely large 1 bedroom apartment. Double layered blackout curtains in both rooms. Nice patio with table and 4 chairs. Nice kitchen area. Arrived at 10am and was given a courtesy room to use to change. Locked bag storage and courtesy room booked for this afternoon. Good quality beds; extra blankets were not needed. Would definitely return. Javier García Delgado, Marketing at Neptuno Hotel, responded to this review Hello.We appreciate your time to leave us your assessment.We continue working every day to be better and offer you the best experience on your vacation.We look forward to seeing you back soon.A hug!