Playacapricho Hotel

Recent Reviews: 2866

• User:Wanderer67820411841

  Trip type: Family

  Complete relaxation

  02 Oct 2026

  Had a fantastic all inclusive chilled out week at playacspricho. Booked a beach suite and emailed ahead with room request which we were lucky to get. The hotel is spotless and the staff are so friendly. A shout out to Louis at the pool bar in the day. Always smiling and so helpful. We wanted an authentic Spanish holiday which this hotel more than delivered. The location is perfect and not overcrowded but best of all no sunbed olympics, they are always available. We have already decided to return. Thank you Hotel- cmanager, Owner at Playacapricho Hotel, responded to this review Dear Wander, Thank you very much for your kind feedback.We are delighted that your all-inclusive week brought you the complete relaxation you were hoping for.Our team takes great pride in keeping every corner of the hotel spotless, so knowing you found it that way means a lot. We are also thrilled that your beach suite and the room request worked out just as you had hoped. Louis will be especially pleased to hear your kind words about his cheerful service at the pool bar.It is wonderful that you felt the authentic Spanish atmosphere you were looking for. Our location right on the seafront in Roquetas de Mar gives guests a peaceful setting without the crowds, and we love that you noticed how easy it was to find a sunbed whenever you wanted one.We are already looking forward to your next visit.We look forward to welcoming you for another pleasant stay. Best wishes,Mirka SalaPlayacapricho Hotel, Manager

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• User:Karen H

  Trip type: Couples

  Fabulous hotel

  27 Sept 2026

  Excellent location ,new hotel to us and absolutely delighted .Very friendly and efficient staff.This hotel is super clean.The room was basic, but brilliant shower and soft toweks changed as requested.Food is excellent and a great variety each day, and is all labelled which is great as i have a specific allergy to one type of fish.All inclusive option was great with some branded spirits and Cava included.Freshley brewed coffee from the bar was lovely too.No problems getting sunbeds, plenty for all, no 7am reservations needed.Brilliant pool with a couple of slides and jacuzzi, lifeguards present all day.Approximately a minute to the beach.Complimentary hotel shopping bag given to us on last day, nice touch.We had a fabulous holiday and will be back again.Small niggle , had to pay for the safe, which i fell should be free. Hotel- cmanager, Owner at Playacapricho Hotel, responded to this review Dear Karen, Thank you for taking the time to share your thoughts.We are delighted that you found our hotel fabulous and that your first visit with us was such a success.Our team takes great pride in being friendly and efficient, and we are glad you felt that warmth. We are also pleased you noticed how spotless we keep every corner of the hotel, from the rooms to the communal spaces.It is great that you enjoyed the food and the wide variety on offer, especially the clear labelling that gave you peace of mind with your allergy. We are also happy the all inclusive option hit the mark for you, with branded spirits, Cava, and freshly brewed coffee all included.That said, we are sorry you were disappointed by the charge for the safe. We do offer this as an optional extra, and we understand your feeling that it should be complimentary.Nonetheless, we are thrilled that our pool area made such a good impression. Having lifeguards on duty, slides, a jacuzzi, and plenty of sunbeds without the early morning rush clearly helped you relax. We are also glad the beach being just a minute away added to your enjoyment.Finally, we love that the complimentary shopping bag on your last day was a nice touch and that you are already planning to return.It would be our pleasure to have you return on another occasion. Very best wishes,Mirka SalaPlayacapricho Hotel, Manager

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• User:Maria I

  Trip type: Family

  We were disappointed

  22 Sept 2026

  We spent 10 days here on an all-inclusive holiday with our 3-year-old, and unfortunately, the experience did not meet our expectations.The biggest issue for us was the lack of activities and facilities for young children. There was very little to do with a 3-year-old, and almost all activities were in Spanish. We completely understand that we were visiting another country and respect the local language, but as this is a holiday destination, we expected at least some basic English to be spoken. Unfortunately, this was not just an issue at the hotel — we experienced the same thing in many places around the resort.The children’s pool was nice, but there was no heating, so it was quite chilly, especially on windy days.The food was quite basic and very repetitive. Communication with the kitchen staff was also difficult, as none of the staff we encountered spoke English. On one occasion, it took quite a while to explain to a member of staff what I was trying to ask for.Another thing that surprised us was the age demographic. The hotel was predominantly occupied by people over 60, and there were very few young couples with children. At times, it honestly felt more like a retirement community than a family holiday resort. If you are travelling with young children, this is definitely something to consider.We also struggled to understand the 4-star rating. While the rooms were a good size and generally clean, they were not particularly comfortable. The mattress in our room was old and had visible stains. There was no proper air conditioning, only a fan, which was barely effective. Opening the balcony door was also difficult because of the amount of noise outside from early in the morning. The room had no smart TV or any other modern facilities you would normally expect from a 4-star hotel.The main positive is the location — the hotel is directly by the seaside, which is lovely.Overall, we feel the hotel is overpriced for the experience it provides. Unfortunately, we would not return and would choose somewhere else for our next family holiday. Hotel- cmanager, Owner at Playacapricho Hotel, responded to this review Dear Maria,Thank you for taking the time to share your opinion with us.We are pleased that you appreciated the generous size and cleanliness of your room, as well as the wonderful setting of our hotel right by the seaside.However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. Your remarks about the room amenities and the temperature control have been noted, and we understand how important these are for a comfortable family holiday. We also regret that our buffet selection felt repetitive to you, and we appreciate you bringing this to our attention. Our team is always available to assist guests on site, and we wish we could have addressed your concerns during your stay.We hope we can provide you with an improved stay in the future.Kind regards,Mirka SalaPlayacapricho Hotel, Manager

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• User:Roman S

  Trip type: Family

  Great satisfaction

  02 Sept 2026

  We were very satisfied with our holiday. Great location - close to the sea, walks, entertainment, shops.We were very satisfied with our holiday. The staff's approach, the size, equipment and cleanliness of the room, the food and excursions - everything was excellent.The only thing that didn't work out for us was the weather - 3 days of strong wind and quite cold sea. But the hotel is not responsible for that :o) Hotel- cmanager, Owner at Playacapricho Hotel, responded to this review Dear Román,We appreciate you sharing your comments with us.We are delighted that you had such a satisfying stay with us.Our team takes real pride in offering warm and attentive service, and it means a lot to know you felt well looked after. We are also glad you found your room spacious, well equipped, and spotlessly clean. Your enjoyment of our food and the excursions adds to our happiness.That said, we are sorry the weather did not cooperate during your holiday. We know how disappointing strong winds and a chilly sea can be, even if it is beyond our control.Nonetheless, our location right by the sea makes it easy to step out for walks, discover local entertainment, and browse nearby shops. We are pleased you made the most of it.We hope to be able to welcome you again.Best regards,Mirka SalaPlayacapricho Hotel, Manager

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• User:Manuela s

  Trip type: Family

  ….

  30 Aug 2026