Abba Playa Gijon Hotel

Recent Reviews: 553

• User:kirstiM853

  Trip type: Family

  3*, comfortable and relaxed

  01 Jun 2025

  So generally the stay was good - the room was lovely; superb view, lovely cleaning staff and great amenities. The only things that let it down was unclear communication on arrival about the restaurant in the evening (we had to ask about the separately) and when we did eat in the restaurant, the service was very slow. Lovely waiters and waitresses but so slow. I will say the concierge were great in helping us get taxis to get places but it was a shame that on my birthday, I couldn’t get a glass of wine at 23:30, considering nowhere lets you eat/drink until 8/8:30pm. It’s a real shame they they don’t have an indoor pool - we had to go to another hotel for this. But overall, it was comfortable and relaxed though not sure it’s “4*” - I’d say 3* MARINA GUTIERREZ, Director General at Abba Playa Gijon, responded to this review Dear guest,Thank you for sharing your experience and for your rating. We’re glad to hear you enjoyed the room, the stunning views, the friendliness of our housekeeping staff, and our facilities. We also appreciate your kind words about our concierge team.We’re sorry that certain aspects did not meet your expectations. Regarding our food & beverage service, we would like to clarify that our café and drinks service is available from 7:00 AM to 11:30 PM, and dinner is served from 8:00 PM to 11:00 PM. We regret that you were unable to enjoy a glass of wine outside of those hours.As for the pool, as stated in all our official communications, we do not have an indoor pool. However, we do have an outdoor pool available during the summer season, as well as our wonderful rooftop and a wellness area that is open all year round. This area includes a sauna, jacuzzi, Turkish bath, and gym, all free for guest use.Thank you again for your time and feedback, which helps us continue improving.We hope to welcome you back in the future.Best regards,Marina GutiérrezGeneral Manager

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• User:Silvercoastholidays

  Trip type: Couples

  Hotel location good ok but AC not working

  13 Apr 2025

  The room and bed are fine. Breakfast ok . Main issue is rooms are very hot so very hard to sleep and this was during cool time of year . Apparently the AC is turned off for all rooms. AC is included per the web site / what is happening here ? Staff helpful and friendly Hotel- cmanager, Owner at Abba Playa Gijon, responded to this review Dear Guest,Thank you for taking the time to share feedback about your stay.We are pleased to hear that you appreciated our helpful staff. Our team strives to provide excellent service to all our guests, and we're glad this was reflected in your experience.However, we sincerely apologise for the discomfort you experienced due to the room temperature. Our air conditioning system is designed to maintain optimal temperatures throughout the year, though the efficiency may be affected by windows not being entirely closed. We understand how crucial a comfortable sleeping environment is for a restful stay, and our team is always on hand to assist with any concerns during your stay. We are nevertheless happy to hear that you were able to enjoy our prime location, just 50 meters from San Lorenzo Beach. Our hotel offers stunning views of San Lorenzo Bay and is surrounded by beautiful gardens, providing a unique setting on the Asturian coast.We hope that you will stay with us again in the future. Best regards,Marina Gutiérrez, General Manager

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• User:Stay02905051527

  Trip type: Family

  Worn, Dirty, & Low Caliber Staff

  25 Aug 2024

  Note: It displeases me to give a bad review but I question the legitimacy of anyone leaving a rating higher than 2 stars.If you think you would enjoy the pleasure of paying for the following then Hotel ABBA is the place for you!!!Revolving entry door that is broken and a safety hazard...see photos (main entry btw)Poor service at restaurant - may take your menu but not your orderWorn, dingy, and dirty carpet in halls & roomsSmall roomsMildew/mold in bathroomA/C thermostat with knob that will not indicate or adjust tempThumping club music/concert at midnight on Sunday that can be heard as you lay in bed trying to sleep...happened until 1am.Hotel manager that will not return calls/requests to discuss or remedy issuesFront desk staff that are uninterested in doing their job Hotel- cmanager, Owner at Abba Playa Gijon, responded to this review Dear Guest,Thank you for taking the time to share your review.We are truly sorry to hear that your stay with us did not live up to your expectations and that you encountered several issues during your visit. Your feedback is invaluable as it helps us to identify areas where we can improve.We regret to learn about your dissatisfaction with the state of the carpets and the size of the rooms. Our aim is to provide a clean, comfortable, and welcoming environment for all our guests. Additionally, we understand that the bathroom's condition is a significant aspect of guest comfort, and we are looking into your comments to ensure our high standards are upheld.Concerning the air conditioning system, we provide individual controls in each room to ensure our guests can adjust the temperature to their comfort. We apologize for the inconvenience if this was not the case during your stay. Regarding the noise disturbance you reported, we strive to provide a tranquil atmosphere for our guests to relax and will certainly review our procedures to better manage such situations in the future.We are deeply sorry to hear that the service received from our staff did not meet your expectations. We pride ourselves on delivering a high level of service and it is disappointing that we fell short in this instance. We will follow up on your comments to ensure our usual high standards going forward.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Marina Gutiérrez, General Manager

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• User:MeravM21

  Trip type: Family

  Never coming back

  14 Aug 2024

  The room is literally on the road. People driving in cars can see into our room.The hotel published in booking they have parking.They forgot to write that they have very few parking spaces so we had to look for parking.The receptionist was so rude, I never expirance such behaviour, she did not want to help or assist.She started raising her voice, and we felt uncomfortable MARINA GUTIERREZ, Director General at Abba Playa Gijon, responded to this review We are deeply sorry to hear that your experience at our hotel did not meet your expectations. We appreciate you taking the time to share your feedback, as it helps us continuously improve our services.We regret that the location of the room was not to your liking. We strive to provide an accurate description of our facilities and will take your comment into account to review the information provided on our platforms.Regarding the parking situation, we understand your frustration and apologize if the availability of spaces was an inconvenience during your stay. Unfortunately, the hotel does not have parking spaces guaranteed for all rooms. Parking is allocated based on availability upon arrival at the hotel, as stated on our website.As for the interaction with our staff, we sincerely apologize. This type of behavior does not reflect our service standards. We will investigate what happened and take the necessary measures to ensure this does not happen again. Your comfort and satisfaction are our top priorities, and we regret that you felt uncomfortable at any point.We would like the opportunity to improve your perception in a future visit. If you decide to give us another chance, please don't hesitate to contact us directly to ensure that your next stay is much more enjoyable.Kind regards, Marina GutiérrezGeneral Manager

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• User:Ustaritz

  Trip type: Couples

  Price about right for this place

  17 Sept 2023

  Loving Gijon for remaining Spanish and not going for mass tourism, and, having stayed at the Abba in San Sebastien, we were very much looking forward to our two night stay here.The prices is what should have made us aware of the differences and not just because of differing geographical positions.During our stay, there was nowhere to sit outside during the day when the temperature was excellent even in a stiff breeze. The swimming pool is only open for three months to early September although never found it in any case! The Roof Terrace which is excellent with tables snd settees only opens at 17.00 - why?For hotel information you have yo go the ubiquitous internet site which gives more questions than answers and herself loves to read the printed information which is a lot more referable! The rooms are smaller (but comfortable enough) but totally lack sound proofing as clearly heard the busy traffic below all day, people in other rooms and moving in the corridor. Parking underneath was spacious and readily available during out stay. No food, from end of lunch, is apparently available anywhere in the hotel until 20.00 in the evening and the same, rather simple, menu is served in the bar and internal dining room. I would add, though, it is pretty good and remarkably cheap! It is a good 10/15 minute walk to central town and maybe 20/30 to the old town area for oldies like us.It was an adequate stay but would not be looking to repeat it on our next visit to this city Hotel- cmanager, Owner at Abba Playa Gijon, responded to this review Dear Ustaritz,Thank you for your review.We are glad to know that you appreciated the location of our hotel and found the food to be good and reasonably priced. We apologize for any inconvenience you may have experienced during your stay.Regarding the swimming pool, it is open during the summer months from 10th june till 15th september, as mentioned on our website. We are also sorry to hear that the opening hours of our rooftop terrace did not meet your expectations . As for the soundproofing in the rooms, we strive to provide a comfortable and quiet environment for our guests, and we will take your comments into consideration for future improvements. We would like to remind you that our reception team is available 24 hours a day to report any incidents and resolve them immediately, such as checking if your room's windows locks properly to isolate possible noise or offering you a room change to a quieter area. The hotel does offer lunch services. Once breakfast is over, our abba MIA restaurant on the ground floor opens, featuring both indoor and covered terrace seating (outdoor space) where you can enjoy a drink or meal. After lunch service, the 37th Gastro Bar on the first floor of the hotel opens, offering exquisite decor and stunning sea views. This means that we provide bar and dining services from 7 a.m. for breakfast (8 a.m. on weekends) until 11:30 p.m. when dinner service ends.We apologize if you haven't found all this information, which is available in the hotel's digital directory accessible via a QR code located on your room's desk. However, you can also inquire about any necessary information with our 24-hour reception team.We are happy that our hotel was convenient for you to stroll into the old town area.It would be a pleasure to welcome you back. Kind regards,

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