Eurostars Palacio de Cristal

Name: Eurostars Palacio de Cristal
Address: Calle Policarpo Herrero, s/n, Asturias, spain
Telephone: +44-204-505-9777
Rating: 4.4

Oviedo, Asturias, Spain

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About Eurostars Palacio de Cristal

location

In the heart of Oviedo, the hotel is located near attractions such as the University of Oviedo, the Museum of Fine Arts (around 1.5 km away) and the Cathedral of Oviedo (1 km away). The Tartiere Estadio Carlos and San Julián de los Prados are also nearby. The historical centre of Oviedo is around 10 minutes' walk from the hotel. Links to the public transport system are some 2 minutes' walk away, and the main bus and train stations are around 10 minutes' walk away. Other attractions include the Campo San Francisco park, around 1 km away, the Teatro Campoamor, some 1 km away, the Iglesia Santa Maria del Naranco, about 2 km away, and the Auditorio Principe Felipe, some 700 m from the hotel. Asturias Airport is roughly 45 km away.

facility

The hotel has 20 junior suites and 135 double rooms, which are located on 3 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

meals

Dining facilities include a restaurant with air conditioning, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Eurostars Palacio de Cristal

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Spa
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Security Guard

Location

Around this property:

Public Transport

200 m

Bus Station

1000 m

City Centre

1000 m

Park

1000 m

Tourist Centre

1000 m

Train Station

1500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

974

Very Good

567

Average

129

Poor

Terrible

Recent Reviews: 1738

User:Byron31
Trip type: Couples
Never again
31 May 2026
We travel so much in Spain, but will never choose Eurostars again. We spent two restless, sleepless, uncomfortable nights here. Our first day, the temperature in Oviedo was hitting mid 30s, and our bedroom was like a sauna. The air conditioning could not be reduced lower than 19 degrees! We reported this to reception and were met with a shrug - nothing could be done, deal with it. The truly bizarre thing is that the foyer, reception and hallways had full-on cold air conditioning (the hotel recognising the high temperatures), so you walk in to the hotel relieved to an airconditioned walk to your room door - but then open the door to be hit with the blast of heat from the room. Our first night some staff member had gone in while we were out and opened the single small window, thinking that would help! It was so hot in the room we considered pulling the bed towards the room door and leaving it open to get the correct air conditioning from the hall. If you are going to centrally control the room air conditioning and make the decision to keep the air conditioning high (I assume for costs?!), then at least buy a few electric fans to hand out to guests. We spent a night in Aviles and a night in Gijon at similarly priced hotels with excellent air conditioning that could be reduced to 15degrees. Avoid this hotel at all costs.
User:Pajoe2013
Trip type: Couples
Won't be going back..
30 May 2026
Stayed here in May for two nights. As a regular traveller to Spain for over 20 years, I can safely say this is one of the worst hotels I have ever stayed in. The air conditioning in the hotel was horrendous. Granted, we visited at a particularly warm period, but the air con could not be lower than 19°. Unbearable! When I raised the issue at reception, the solution was to open a window, even though it was 30° outside! Staff not at all friendly, breakfast poor and, overall, compared to other hotels in Asturias (Aviles and Gijon), a poor experience. Won't be going back.
User:maciasmarianela
Trip type: Family
Worst hotel
30 May 2026
Worst experience. No hot water, I been waiting 20 min in order to have hot worst and take a shower and still I haven’t been able. When I called front desk, they told me that it was probably too many people taking a shower and they had all the hot water. Are we talking about a hotel or a house? Plus the fact that there is almost no one in the hotel. Rooms are all not taken care of. It looks deserted and very old. Never ever staying in this hotel again. I have no idea how it has the reviews it has.
User:dulcinio
Trip type: Family
Eurostars Palacio de Cristal
01 Feb 2026
One of the best hotel stays I’ve ever had. We stayed in a suite that was absolutely gigantic (around 80 m²), spotless, and very comfortable. The beds were excellent, and what really surprised me was that I paid what I would normally expect to pay for a standard double room. The hotel is located inside the Palacio de Congresos de Oviedo, an impressive and iconic building designed by the renowned architect Santiago Calatrava. The architecture alone makes the stay feel special — modern, striking, and full of character, with incredible views over the city. The combination of space, comfort, cleanliness, and location made this an outstanding experience. Highly recommended. One small remark: I received two emails about online check-out. The second one, sent at 6:00 a.m. on the day of departure, felt a bit unnecessary and slightly gave the impression that we were being rushed to leave — especially as it said “I hope you enjoyed your stay with us,” while we were still at the hotel. It’s a minor detail, but worth mentioning.
User:Templegreen
Trip type: Couples
Outside weird..inside wonderful
22 Dec 2025
Decent location 15 minutes walk to Oviedo old town...the spotlessly clean hotel rooms ( some of the furniture is a bit worn...but nothing terrible) have wonderful beds, crisp cotton linens, huge bathrooms and ample storage ( the heating and cooling system is fantastic and quick) if you are lucky. Like us .you may have a wonderful view of the picos) all this makes the crazy huge building designed by Santiago Calatrava that houses the Eurostars hotel an excellent choice for a stay in Oviedo. The staff are friendly and efficient...the hotel has secure parking at 13euros per 24 hours...it's worth it.. despite what others say..there is no free parking nearby..and you do do at high risk of being clamped. Nearby a great local cafe for excellent coffee and breakfast options is the delightful La Botica Indiana....