Izan Puerta De Gredos

Recent Reviews: 536

• User:PatriciaC8770

  Trip type:

  Waste of money

  05 Oct 2021

  Needs better cleaning conditions, because we find a lot of other's people's hair on the floors at our bedroom and wc. And the the cleaning staff replaced the sheets, but not the duvet covers with fresh blood stains (in both 2 beds) . Also, we booked for a suite with fireplace but the firewood was charged separately. It would be nice know about that before booked bt it does not make sense anyway. And about the food... poor quality food at breakfast and dinner. Do not waste your money eating there. About the staff, we found a nice receptionist, but the other ones are rude for the guests (especially the cleaning staff)

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• User:605steved

  Trip type: Friends getaway

  Great location, mediocre service

  10 Aug 2020

  Izan Hotel is located in a beautiful and quiet place surrounded by the nature, close to a river. It's the best place to relax for a few days.From the outside it is very beautiful, but the rooms - at least few one I was given - are pretty standard.Since there are no bars or restaurants nearby, we decided to have all our meals at the hotel. The food wasn't bad, but the service did have a lot of room for improvement.

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• User:lindawC8392OM

  Trip type: Friends getaway

  Vaughan

  18 Mar 2020

  An excellent hotel with friendly staff and good food in a truly beautiful setting. This was my first visit to this hotel and this part of Spain.The hotel has a pool and spa. It is also in a beautiful part of Spain,up in the mountains and a good place for walking and exploring. GEMMA SANCHEZ DELGADO, Director General at Hotel Izan Puerta de Gredos, responded to this review Buenos días Linda.Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.¡Esperamos volver a verla pronto!Un cordial saludo.

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• User:28cgm

  Trip type: Family

  Friendly service but facilities are really tired

  03 Nov 2019

  People are friendly but facilities are tired particularly the Spa. You pay extra for the spa and quite frankly is not worth it. Children are only allowed in the pool at certain times. The place is rusty, steamroom is luke warm while sauna does not even have a bucket to poor in water. Jacuzzi is minuscule and pressure shower (only one in the place) only sprays your feet. Towels are in bad shape and changing rooms tiny.Restaurant is mediocre at best and pricey for what it is. HOTELPUERTADEGREDOS, Director Comercial at Hotel Izan Puerta de Gredos, responded to this review Buenos días.Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.¡Esperamos volver a verle pronto!Un cordial saludo.

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• User:CarlosManuel1

  Trip type: Couples

  Good hotel but spa / swimming pool is not at the level.

  31 Mar 2019

  We spent one night in this hotel in a suite for a very affordable price. The main facility is an old house nicely redecorated. The room was nice ground floor and first floor bedroom on first floor but bathroom somewhat small. Staff is in general welcoming except the cook who has 0 flexibility on the timing. Do not arrive after 3:30 on for lunch "the kitchen closes at 4 pm" and no alternative. The lunch at restaurant was good and good price. One important not nice facility: the spa: No one to attend to explain how it works, the swimming pool was actually quite dirty, the sauna did not work properly and the hammam took 30 min to start (we had to guess how to start it). Again no help, no instructions. The overall spa facility is not well maintained nor very clean. Not nice at all. HOTELPUERTADEGREDOS, Director de Relaciones con Clientes at Hotel Izan Puerta de Gredos, responded to this review Buenos días.Muchas gracias por su valoración y comentario. Son muy importantes para nosotros y para el resto de visitantes de nuestro Hotel Izán Puerta de Gredos.¡Esperamos volver a verle pronto!Un cordial saludo.

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