Sercotel Cuatro Postes

Name: Sercotel Cuatro Postes
Address: Carretera de Salamanca, 23, Avila, spain
Telephone: +44-204-505-9777
Rating: 3.1

avila, Spain

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About Sercotel Cuatro Postes

location

Located close to the centre of Ávila where guests will discover many shopping and entertainment venues, this hotel lies just 800 m from links to the public transport network and about 100 km from Madrid airport.

facility

6 suites, 15 single rooms and 125 double rooms are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, billiards, a spa and a solarium. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Full board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers picnics.

Amenities at Sercotel Cuatro Postes

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Common Area
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  Game Room
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  Reception
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  Sun Deck
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Billiards/Snooker
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  Events

Location

Around this property:

Public Transport

800 m

Nightclub

1000 m

Golf Course

3000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

150

Average

129

Poor

Terrible

Recent Reviews: 491

User:Ron U
Trip type: Couples
HVAC Failure, not even partial refund
11 Nov 2024
Nice hotel, nice rooms. However, the HVAC went out entirely during the night. Not even a fan. Stifling. Front desk told me to open the window. Cold air, rain and traffic noise from open window. Unable to obtain even a partial refund. Very unprofessional.
User:Johanna V
Trip type: Couples
Old room and terrible bed
09 Mar 2024
Very old/dated room. We didn’t sleep well because of the terrible hard bed. No coffee- and tea facility and no mini-bar in the room. We payed a high price for one night.How can this be a four star hotel?Positive: large parking garage with possibility to recharge your electric car. Friendly service in the cafetaria. Carolina Garcia Magro, Atención al cliente/recepción at Sercotel Cuatro Postes Hotel, responded to this review Dear A4807MHjohannav, Thank you for this important review. We are glad to know that you liked our car parking and the helpful professionals located in our cafeteria. We regret the inconveniences you found during your stay. A 4 star room hasn't a tea and coffe on the minibar, because is a standard room with minibar service. Like alternative we have "the cafe bar", where you could ask for this products. We are very sorry to know that you didn't like your room and we would like you noticed us to offer you an alternative room with a supeior cathegory as an option with the associated suplement. We would like to welcome you in a future if you considered it. Whatever decission you make, please do not hesitate to contact us for anything you may need. Sincerely, Sercotel Cuatro Postes Hotel Team.
User:ist26
Trip type: Couples
Great location for city views and value
31 Aug 2023
Great location to view the city from the main viewing point and an easy walk into the town.Good easy parking and rooms did exactly what we expected. On site cafe snack bar was very good and great helpful service. Local restaurants near by. Very nice helpful reception staff. Great value for money. Carolina Garcia Magro, Atención al cliente/recepción at Sercotel Cuatro Postes Hotel, responded to this review Dear ist26, Thank you so much for this wonderful review! We are more than happy to know that you enjoyed your experience at Hotel Sercotel Cuatro Postes. We are very happy to know that you liked the location of our hotel, and the service of our reception and snack bar colleagues. We will transmit this positive opinion to every member of our team.We hope welcome you again in a near future. Kindest regard, Hotel Sercotel Cuatro Postes Team.
User:Leone K
Trip type:
Comfortable hotel, but let down by the lack of cleaning
18 Nov 2022
Liked · Overall we liked this hotel, the room was enormous and we were lucky enough to have a beautiful view of the city walls. The bathroom layout was great, an open basin room area with a separate toilet and separate shower with individual doors. Location is just up the road from the Cuatro Postes viewpoint so easy to access that but it's probably at least a 20min walk to get to the gates of the wall. Wasn't a problem for us as we walk everywhere. Easy parking at the front of the hotel. Didn't use the cafe next door but it looked good and was quite busy at times.Disliked · I didn't feel that the room had been cleaned properly. The whole time of our stay we were finding long dark hairs all over the floor which I pointed out to reception were obviously not mine or husband's. Just needed a really good vacuum.
User:Martin C
Trip type:
Comfortable and clean.
08 Oct 2022
Well situated for Ávila with an excellent view of the city walls from the rooms at the front.Poor WiFi, very inefficient air conditioning (on the 5th floor) and parking limited to a ‘wasteland’ at the rear when busyThe attached cafeteria isn’t very good but breakfast was superb...one of the best buffet breakfasts we’ve had, provided in a very pleasant and spacious room with very attentive staff.Decent value at €97 but hardly justifies its 4 star reputation.