Abac

Recent Reviews: 691

• User: aledm

  Trip type: Couples

  We recommend this hotel with caveats

  We had not read and absorbed the instructions for finding the entrance to the hotel’s garage. We had problems but we preserved and finally got to the garage (with the receptionist, Maria’s help). When she left for the day, our check in was handled by another receptionist. It was the most elaborate and unpleasant check in of our traveling history. The new receptionist and one of the young men from… Read moreWe had not read and absorbed the instructions for finding the entrance to the hotel’s garage. We had problems but we preserved and finally got to the garage (with the receptionist, Maria’s help). When she left for the day, our check in was handled by another r… Read more

• User: Anton S

  Trip type: Family

  Poor Service Overshadows Everything Else

  I stayed at this hotel several times because my first visit left a great impression—it felt like a peaceful private villa. Unfortunately, every return visit has been more disappointing.The biggest issue is the service. The reception staff are indifferent, unhelpful, and make you feel neither appreciated nor valued, even as a returning guest. I repeatedly asked why the cold plunge wasn’t working, b… Read moreI stayed at this hotel several times because my first visit left a great impression—it felt like a peaceful private villa. Unfortunately, every return visit has been more disappointing.The biggest issue is the service. The reception staff are indifferent, unhe… Read more

• User: Anatolii S

  Trip type: Solo travel

  Loyal Guests for Three Years – Completely Disappointed by the Management ?????

  We have stayed at this hotel every year for the past three years because we come here for a tennis tournament. I accidentally booked one night for the wrong date. I fully acknowledge that the mistake was mine, and I wasn’t asking for a refund.When we arrived, I explained the situation and asked whether the unused night could simply be applied to our upcoming stay, as we were booking two additional… Read moreWe have stayed at this hotel every year for the past three years because we come here for a tennis tournament. I accidentally booked one night for the wrong date. I fully acknowledge that the mistake was mine, and I wasn’t asking for a refund.When we arrived,… Read more

• User: rpoli12

  Trip type: Solo travel

  Front desk, five stars! Beautiful grounds

  I’ve stayed at this hotel twice in 13 years. I have to start by Saying the rooms look the same, which is not a good thing they need updating. The hotel is now showing signs of wear especially in the rooms. The housekeeping, is wonderful!!!! They do an amazing job, keeping it sparkling and they really customize my stay with my requests! . They have a blow dryer from the 1950s that you actually have… Read moreI’ve stayed at this hotel twice in 13 years. I have to start by Saying the rooms look the same, which is not a good thing they need updating. The hotel is now showing signs of wear especially in the rooms. The housekeeping, is wonderful!!!! They do an amazing… Read more

• User: John P

  Trip type: Couples

  A disappointing experience despite the stylish design.

  The hotel may look great on the surface, but the service was absolutely terrible. From start to finish, the staff seemed indifferent and unhelpful — everything about the experience felt like they simply didn’t care if guests ever returned. I definitely won’t. Customer Care, Atención al cliente/recepción at ABaC Hotel, responded to this review Thank you for sharing your feedback. We are truly… Read moreThe hotel may look great on the surface, but the service was absolutely terrible. From start to finish, the staff seemed indifferent and unhelpful — everything about the experience felt like they simply didn’t care if guests ever returned. I definitely won’t.… Read more