Apartamentos Hesperia Barcelona Sant Joan

Recent Reviews: 1063

• User: loren T

  Trip type: Couples

  Rude Inconsiderate Staff

  Our stay at this hotel was unfortunately let down by poor organisation and disappointing customer service.On arrival, the hotel operates via self-check-in, which was fine in theory, but we were only provided with one room key between four adults. This was highly impractical and inconvenient. We were advised by security to visit reception the next day for an additional key, however reception is onl… Read moreOur stay at this hotel was unfortunately let down by poor organisation and disappointing customer service.On arrival, the hotel operates via self-check-in, which was fine in theory, but we were only provided with one room key between four adults. This was high… Read more

• User: Marin Ž

  Trip type: Couples

  So bad

  First of all, the self check-in didn’t work for us, and we didn’t know how we would manage if we had arrived after reception hours.Secondly, there was no toilet brush provided, so we spent 9 days without being able to clean properly.Also, a strange detail: you can’t watch TV unless you turn on the AC, but the AC is set to constant heating and can’t be turned off.Overall, I would recommend choosing… Read moreFirst of all, the self check-in didn’t work for us, and we didn’t know how we would manage if we had arrived after reception hours.Secondly, there was no toilet brush provided, so we spent 9 days without being able to clean properly.Also, a strange detail: you… Read more

• User: Lino F

  Trip type: Family

  Great room for the price

  Great room, quiet and clean. Easy to obtain the access card, with a friendly environment. Close to a major highway, no parking wich is the downside. Maite S, General Manager at Apartamentos Hesperia Barcelona Sant Joan, responded to this review Dear Guest,Thank you for sharing your experience with us. We are delighted to know you enjoyed a quiet, comfortable room and found the property easy t… Read moreGreat room, quiet and clean. Easy to obtain the access card, with a friendly environment. Close to a major highway, no parking wich is the downside. Maite S, General Manager at Apartamentos Hesperia Barcelona Sant Joan, responded to this review Dear Guest… Read more

• User: Bernice B

  Trip type: Couples

  Short stay

  Good quiet urban location, rooms were ok and comfortable Poor check in process leaving many guests frustrated, only one check in machine on a busy time. Staff were available but just direct people back to the machine to queue up Maite S, General Manager at Apartamentos Hesperia Barcelona Sant Joan, responded to this review Dear guest,Thank you for sharing your experience. We’re glad you enjoy… Read moreGood quiet urban location, rooms were ok and comfortable Poor check in process leaving many guests frustrated, only one check in machine on a busy time. Staff were available but just direct people back to the machine to queue up Maite S, General Manager at… Read more

• User: Stay49511788646

  Trip type: Couples

  Beautiful city!

  Well where do I start! First we couldn't get in the building till someone came out and decided to help us after pressing the Intercom for about 5 times! The man then helped us to check in which was a drawn out process because it was a machine check in.The corridors have a strange smell when you walk through them.Our room was on the 3rd floor they had lifts so this was easy enough to get to.The roo… Read moreWell where do I start! First we couldn't get in the building till someone came out and decided to help us after pressing the Intercom for about 5 times! The man then helped us to check in which was a drawn out process because it was a machine check in.The corr… Read more