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Gran Hotel Havanna

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Gran Hotel Havanna

locationPaseo de Gracia, Barcelona

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About Gran Hotel HavannaAbout Gran Hotel Havanna

Location

This modern luxury hotel is ideally situated at the heart of the city of Barcelona. Countless shopping and entertainment venues, as well as some of the city's best tourist sights, are within walking distance of the hotel, or can easily be reached by making use of public transport.

Facility

The holiday village has 6 junior suites, 4 suites and 135 double rooms, which are located on 6 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. Refreshing drinks are served at the poolside snack bar. Leisure activities and facilities at the complex include golf, a gym, a spa, a sauna and a solarium or, for a fee, massage treatments.

Meals

Dining facilities include a restaurant, a café, a bar and a pub. Half board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The holiday village also offers picnics.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Gran Hotel Havanna Amenities at Gran Hotel Havanna

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Golf

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Beach

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

781

Very Good

735

Average

207

Poor

93

Terrible

49

Recent Reviews: 1865

  • User:allanm117

    Trip type: Couples

    Very poor value don’t be fooled by the fancy exterior

    rating25 May 2026

    Don’t be fooled by the 5 star exterior this hotel feels very much a mid 3 star offer. The entrance space is unwelcoming and the reception service staff were utterly disinterested. Staff chatted instead of helping the guests. It felt like we were an inconvenience. Things didn’t get much better. Breakfast felt like a school cafeteria - completely rammed with people and unsurprisingly terrible coffee. The rooftop swimming pool was basically a ‘large bath’ and the gym was so small even two people filled it. Our balcony had chairs and a table but no sunshade - in 30 deg+ sun it was unusable for most of the day. So little thought given to the user experience. This hotel felt like a much lower quality offer but with a very high price. Overall a poor stay and I would not recommend it. Helena Gracia, Atención al cliente/recepción at Gran Hotel Havana by Escampa Hotels, responded to this review Thank you for taking the time to share your feedback following your recent stay with us.We are truly sorry to learn that your experience did not meet your expectations and regret that several aspects of your stay left you disappointed.We are sincerely sorry to read that your experience did not meet the expectations you had for our hotel. Please accept our apologies for the impression received upon arrival and for the level of service you encountered at reception. The attentive and welcoming service of our guests is one of our highest priorities, and it is disappointing to learn that this was not reflected during your visit.We would also like to mention that, as a city hotel located in the heart of the city, our concept and facilities naturally differ from those of a resort property. Spaces such as the rooftop pool and fitness area are designed to offer an exclusive and intimate atmosphere rather than extensive resort-style facilities. Nevertheless, we fully understand that this may not have aligned with your personal expectations, and we regret any disappointment caused.In particular, we are especially sorry to read that your terrace room on the 6th floor did not meet the standards you were anticipating. These rooms are usually highly appreciated by guests for their private outdoor space and privileged location; however, we sincerely regret that the terrace setup and lack of shade affected your comfort and overall enjoyment.Your observations regarding breakfast service and the overall guest experience are highly appreciated, as they help us identify areas where we can continue improving.We genuinely value your feedback and regret that we were unable to provide the memorable stay we strive to offer every guest. We hope you may consider giving us another opportunity in the future to restore your confidence in our hotel.

  • User:ldmcmillion

    Trip type: Couples

    Nice for a visit

    rating07 May 2026

    It was a nice, safe-feeling hotel. Seemed clean, and the staff were friendly and helpful. Helena Gracia, Atención al cliente/recepción at Gran Hotel Havana by Escampa Hotels, responded to this review Thank you very much for taking the time to share your feedback.We are very pleased to hear that you found the hotel nice and safe, and that it felt clean and comfortable. It is also great to know that you appreciated our friendly and helpful staff.Your kind comments are truly appreciated, and we are glad that your stay was a pleasant one.We hope to have the pleasure of welcoming you back again in the future.Kind regards,

  • User:Kate H

    Trip type: Couples

    Would Recommend

    rating02 May 2026

    Amazing hotel, staff so thoughtful and friendly. Perfect base to explore Barcelona, able to walk to all major sights whilst being away from the tourist areas and crowds. Comfy huge beds, very clean rooms, peaceful and relaxing. Will definitely be back! Helena Gracia, Atención al cliente/recepción at Gran Hotel Havana by Escampa Hotels, responded to this review Thank you very much for your wonderful review!We are delighted to hear that you would recommend us and that you enjoyed our hotel so much. It is great to know that our team made such a positive impression with their thoughtful and friendly service.We are also very pleased that you found our location to be the perfect base to explore Barcelona, allowing you to easily reach all the main sights while still enjoying a peaceful environment away from the crowds. It is wonderful to hear that you appreciated the comfort of our large beds, the cleanliness of the rooms, and the relaxing atmosphere.We truly appreciate your kind words and look forward to welcoming you back again very soon!

  • User:lizm967

    Trip type: Couples

    Lovely hotel with very helpful staff

    rating24 Apr 2026

    Just back from 4 nights staying at the Gran Havana and had a really good time! All the staff are incredibly helpful and friendly from the girl on reception when we first arrived, the guy who stored our bags and helped with our taxi to the airport , the cleaning staff who are always overlooked but work so hard behind the scenes they did a great job every single day, fresh towels and room cleaned and tidied for us! Great little roof top bar and seating area with pool and sunbeds which is perfect to end the day after walking miles and had great drinks! Near to gothic quarter , walkable to park guell, sagrida familia and the beach ! We didn’t have breakfast as so many coffee shops locally you can stop at on your way out!We had a comfort room which was fine for a few days quite big actually!Only couple things I’d say is the aircon seemed to be locked at 23 ish degrees which might be cold in Spain but it was quite warm to sleep as we were on the main road so noisy when opened the window and also there was no mirror by the desk so you couldn’t sit down and do hair had to be in bathroom standing!In fairness I never asked reception if they could alter the aircon for me so maybe they would have if I’d asked!Would definitely recommend this hotel :-) Helena Gracia, Atención al cliente/recepción at Gran Hotel Havana by Escampa Hotels, responded to this review Thank you very much for taking the time to share such a detailed and kind review of your stay at Gran Havana.We are truly delighted to read that you had a very good time and that you found our team helpful and friendly throughout your stay. Your kind words about our reception staff, bell service, and housekeeping team are especially appreciated, as they work hard every day to ensure our guests feel comfortable and well cared for.We are also pleased that you enjoyed our rooftop bar and pool area, as well as our central location, which allows easy access to many of Barcelona’s main attractions.Regarding your comments about the air conditioning, please accept our apologies for any inconvenience caused. Of course, we would have been very happy to assist you with adjusting the thermostat had you mentioned it during your stay, as our team is always available to help with any comfort preferences our guests may have. We also appreciate your feedback regarding the mirror by the desk, which we will take into consideration for future improvements.Thank you once again for your recommendation. We hope to have the pleasure of welcoming you back in the future.

  • User:Navigator563101

    Trip type: Couples

    Lovely hotel in the centre of the city.

    rating05 Apr 2026

    Great location for sightseeing. Rooms clean and comfortable. Staff were friendly and helpful. Breakfast was limited with selection of hot food. Would have liked poached eggs or omelette. Helena Gracia, Atención al cliente/recepción at Gran Hotel Havana by Escampa Hotels, responded to this review Thank you so much for your lovely review! We’re delighted to hear that you enjoyed our central location, clean and comfortable rooms, and that our staff made you feel welcome.We also appreciate your feedback regarding the breakfast. Just so you know for next time, at our buffet we offer made-to-order eggs, including poached eggs and omelettes, to make your morning even more enjoyable.We hope to welcome you back soon for another wonderful stay!

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