Guitart Grand Passage

Recent Reviews: 329

• User: NorthStar57090458725

  Trip type: Couples

  Disappointing Stay Due to Poor Communication and Lack of Accountability!

  Our stay was unfortunately disappointing. The water pressure in the room was very poor, and the bedroom air conditioning was far less effective than expected, making it difficult to stay comfortable at night.The most concerning issue, however, was the hotel’s handling of a valuable designer clothing item that disappeared during our stay. While I understand that mistakes can happen, I was surprised… Read moreOur stay was unfortunately disappointing. The water pressure in the room was very poor, and the bedroom air conditioning was far less effective than expected, making it difficult to stay comfortable at night.The most concerning issue, however, was the hotel’s… Read more

• User: Nikos P

  Trip type: Couples

  Expensive designer T-shirt went missing. Repeated follow-ups, no manager contact, disappointing handling.

  An expensive designer t-shirt disappeared from my room during my stay. I reported it immediately and fully cooperated with the hotel’s investigation. Housekeeping and the laundry company were unable to locate the item.What disappointed me most was the handling of the situation. I repeatedly had to chase updates myself, requested management involvement, and was informed that the Hotel Manager would… Read moreAn expensive designer t-shirt disappeared from my room during my stay. I reported it immediately and fully cooperated with the hotel’s investigation. Housekeeping and the laundry company were unable to locate the item.What disappointed me most was the handling… Read more

• User: Ingvild V

  Trip type: Family

  Avarage hotel

  The hotel needs renovation. We had a familysuite, and the room was very spacious but worn out. The hotel is on a busy street, so if you are a light sleeper I would not recommend it. The breakfast has limited selection, so would skip it. Ok hotel if you want big rooms in ok walking distance to main street.The hotel needs renovation. We had a familysuite, and the room was very spacious but worn out. The hotel is on a busy street, so if you are a light sleeper I would not recommend it. The breakfast has limited selection, so would skip it. Ok hotel if you want bi… Read more

• User: Andreea A

  Trip type: Family

  Horrible

  Terrible experienceWe arrived this morning around 9, when we asked if posibile to check-in earlier, the women in the front desk started making faces and almost yelled and was like super annoyed. I understand that the hotel was fully booked, i did not insist, yet the tone was what bodered us. She could have answer respectfully. We were allowed to leave our luggage. Anyway we left to visit and came… Read moreTerrible experienceWe arrived this morning around 9, when we asked if posibile to check-in earlier, the women in the front desk started making faces and almost yelled and was like super annoyed. I understand that the hotel was fully booked, i did not insist, y… Read more

• User: Hend_Eltaweel87

  Trip type: Family

  Basic hotel with spacious rooms but poor facilities

  The hotel location is okay. Near the city center but still you have to walk a lot or take a taxi to the central touristic spots. We had a large executive room which was spacious but overlooking nothing really. The room was regularly cleaned but they don’t provide complimentary tea or coffee except on the first day. The breakfast staff is helpful and pleasant but options are really limited. They ch… Read moreThe hotel location is okay. Near the city center but still you have to walk a lot or take a taxi to the central touristic spots. We had a large executive room which was spacious but overlooking nothing really. The room was regularly cleaned but they don’t prov… Read more