Hcc Regente

Recent Reviews: 1271

• User:Cindy M

  Trip type: Family

  An Anniversary to Remember in Barcelona

  15 Mar 2026

  My Husband and I spent 7 nights at the HCC Regente hotel in mid-February. We contacted the hotel in advance to secure a room facing the Rambla de Catalunya with a balcony. For only an extra 15 Euros/night, we had an upgraded room with a great view. Our tour only provided standard accommodations and we were celebrating our 40th anniversary - so it was a minor splurge. The hotel surprised us with a beautiful chilled bottle of cava. The buffet breakfasts were delicious and the hotel staff were very friendly. Great location. We would absolutely stay there again! Neus Muñío, Encargado del hostal at Hotel HCC Regente, responded to this review Dear Ms. Cindy,We sincerely thank you for sharing your experience after your stay at our hotel.It fills us with joy to know that your visit was so special, celebrating such a significant anniversary with us. Knowing that the central location, the attentiveness of our team, the breakfast buffet, and the comfort of your room overlooking Rambla de Catalunya contributed positively to your celebration makes us incredibly happy.Your excellent feedback in all aspects, as well as your willingness to return, motivates us to continue striving every day to offer exceptional experiences to those who choose us for such important occasions.We thank you again for your trust and comments, which are essential to our commitment to quality.Sincerely,Neus Muñío - Director, HCC Regente

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• User:iloovetotravel

  Trip type: Couples

  Definitely not a luxury 4 star as advertised!

  10 Nov 2025

  We booked our trip through Air Canada vacations, and upgraded to have a four-star hotel. So this was the one they provided us. This is my very honest review.I’ll start with the good stuff…Location - 10/10. In the core of the city really local and close to everything you need.Service - 10/10. Check-in was super easy and the front staff were very welcoming. Just one of the servers in the bar/breakfast reception wasn’t all that friendly and would routinely watch you to make sure you weren’t doing anything wrong (which was super odd!)Cleanliness - 10/10. The hotel staff worked really hard to keep everything clean.Rooftop bar - 10/10. Love the view loved the drinks, in fact, best sangria I think I’ve had in my life!But that’s about it for what was positive. Here is what I didn’t like. Room - 3/10. The hotel itself is very very outdated. There’s no artwork on the walls or anything. It’s very dark hotel. The lighting isn’t great. But the rooms themselves? Not great at all! We were put in a standard room, and remember, this is an upgraded hotel experience with our vacation package.The standard room was dark, super ridiculously small, very outdated, super hard bed, flat pillows. And the worst part was the view! I am including the picture that was the view from our window. It looked out into a metal corridor that actually ran the sewer and toilet pipes. So every time someone flushed, you would hear it. And the smell was brutal (poop smell). There’s also no temperature control at all in the room. So if you’re hot or cold, it doesn’t matter. You cannot control the temperature. It was extremely hot in the room and the only thing they could do is give me a fan which while nice is again not normal for a four star.Not the type of toiletries you would expect either. The toiletries you get are in a paper bag. No joke!So would I recommend this hotel? No. Even with the other great things about it, the room itself, which is where you end up spending your time when you’re at a hotel, it was just not great. This is definitely not a four star! NEUS MUÑIO , Encargado del hostal at Hotel HCC Regente, responded to this review Dear Guest,We sincerely appreciate you sharing such a detailed and honest review of your stay at our hotel.We are delighted to learn that the hotel's central location, the friendliness of the reception staff, and the check-in process contributed positively to your experience. It is especially gratifying to know that the cleanliness, the ambiance of the rooftop bar, and the quality of the drinks exceeded your expectations. We deeply appreciate your recognition of our team's dedication and are pleased that you enjoyed the views and our sangria so much.On the other hand, we sincerely regret that the comfort and condition of the room did not meet your expectations, especially considering the expectations created by your vacation package. We understand how important it is to have a comfortable space for rest and deeply regret the noise issues you experienced.Your detailed observations and comments are essential in helping us identify areas where we need to improve, particularly regarding our facilities and the overall guest experience. We also appreciate you mentioning the attitude of the staff in the bar/breakfast area, as every interaction is essential to our guests' well-being.Again, we thank you for taking the time to rate both the positive and negative aspects of your stay in detail. Your feedback helps us continue reviewing procedures and facilities to better meet our guests' expectations.Sincerely,Neus Muñío - Director, HCC Regente

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• User:lilyuy2004

  Trip type:

  Good Service

  06 Nov 2025

  Esmeralda the front desk staff is kind and so helpful. She always assist on oue needs. Hotel is clean and beds are comfortable NEUS MUÑIO , Encargado del hostal at Hotel HCC Regente, responded to this review Dear Guest,We sincerely thank you for sharing your experience after your stay at our hotel.We are delighted to know that the friendliness and helpfulness of the reception staff contributed positively to your visit and that you felt well taken care of during your stay. It is especially gratifying for our team to receive feedback on the service and attention provided.We are also pleased that you appreciated the cleanliness of the hotel and the comfort of the beds, essential aspects for ensuring a pleasant and comfortable stay.We appreciate your excellent ratings in all aspects of your stay. Comments like yours motivate us to continue working every day to provide satisfying experiences for those who choose us.Sincerely,Neus Muñío - Manager, HCC Regente

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• User:M2311ELrachelc

  Trip type: Couples

  Good hotel

  28 Oct 2025

  The hotel is in a great location within walking distance of plenty of restaurants, bars, shops and the various points of interest. Our room was spotlessly clean although it could do with some updating and maybe some pictures on the walls. We only requested a standard room so we had a view of a wall. I would ensure I request a room with a view if we visit again. The breakfast was great and staff are friendly and helpful. The rooftop bar is a lovely place to relax with a drink in the evening. We did not try the room service but the prices were very reasonable. The rooms are in need of soundproofing as you can hear the TVs on next door, phones going off, conversations etc. As our neighbours were unfortunately inconsiderate and noisy this did affect our sleep. I did contact reception on the last night regarding the noise and they did go and ask them to turn the noise down. Apart from the soundproofing issue this is a great value hotel. NEUS MUÑIO , Encargado del hostal at Hotel HCC Regente, responded to this review Dear Guest,We sincerely appreciate you sharing your experience after your stay at our hotel.We are delighted to hear that you found the central location convenient for accessing restaurants, bars, shops, and points of interest, and that the cleanliness of your room met your expectations. We are also pleased that you enjoyed the breakfast, as well as the pleasant atmosphere of the rooftop bar in the evenings. It is especially gratifying for our team to receive your praise for the friendliness and attentiveness of our staff.We have taken note of your suggestions regarding the room's update and decor, as well as your comment about the view from your room. We also appreciate your feedback on the room service and the value for money.We regret the inconvenience caused by the noise and the impact it had on your sleep. We appreciate you reporting the situation during your stay, which allowed us to address it and assist you immediately. Your feedback on the soundproofing is very valuable and will be considered in our ongoing improvement process.Thank you for your overall feedback and for choosing us. We look forward to providing you with an even more satisfying experience in the future.Sincerely,Neus Muñío - Director, Hcc Regente

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• User:jellycouple

  Trip type:

  bery good

  07 Oct 2025

  very kind Receptionist who speak in English especially. good breakfast food. some chinese people talk loudly at 1 am but hotel took an action so we could sleep quietly NEUS MUÑIO , Encargado del hostal at Hotel HCC Regente, responded to this review Dear guest,We sincerely appreciate you sharing your experience after your stay at our hotel.We are pleased to know that you enjoyed the reception service, especially the English service, and that breakfast met your expectations. It is very satisfying to know that the cleanliness and comfort of the room, as well as our location, positively contributed to your visit.We apologize for any inconvenience caused during the night and appreciate your comment regarding our team's prompt response to ensure your restful stay. We deeply appreciate your excellent ratings for all aspects of your stay, as comments like yours encourage us to continue working every day to offer satisfactory experiences to those who choose us.Sincerely,

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