Holiday Inn Express Molins De Rei

Recent Reviews: 616

• User:Paul B

  Trip type: Family

  Couldn’t sleep at all music blaring all nite from club next door

  14 May 2026

  2 nites of no sleep it is right next to a club that blares music all night . It’s 4:30 in the morning still going. People hang around all night talking and yelling outside.

• User:Vanessa P

  Trip type: Family

  Zero Accountability.

  10 May 2026

  I still experience anxiety when I think of this place. Up until this trip we were almost exclusively IHG people. It went as follows:We arrived late in the evening driving from France. At check-in, my husband and I provided our French residence cards, and we're asked for our children's passports as well. We did not bring them (yikes!) but had digital copies of the passports and French visas. The woman at reception refused to check us in. I asked for the manager on call for an hour to see if there was anyway to check in for the night and reevaluate in the morning (reservation for 5 nights so we had time). I was told it wasn't an emergency and she refused to call the manager - exact wording was it was my emergency not hers. She also told us not to bother going to the police because they wouldn't help (?...ok, we didn't ask but thanks for nothing). We left and began a frantic search for a hotel for the evening, only to remember that we always carry the children's French DCEM in the vehicle as we travel by car often. We returned to the hotel to provide the documentation that proves identity and family relationship (which is all that is required by Royal Decree 933/2021). The same woman refuses to allow us to check-in. Very long story short, we found accommodations for the night (which the hotel did not even blink at the identification provided) and booked a plane ticket for my husband to fly home to retrieve passports. We were out over €700.The worst part is when we met with the day manager the next day, she apologized profusely for the treatment and stated the woman should have called her because our emergency was her emergency. She also asked why we didn't go to the police because they could have helped in this situation (!!!! - are you kidding me???). We requested a refund for the first night as it was clearly poor service and a breach of contractual agreement because we provided the required documentation. The woman's ignorance should not be our consequence. The manager had to speak with the regional manager. The regional manager offered the equivalent of €10 in IHG points. We were incredibly insulted and requested to meet with the RM - as he was often on property. Conveniently, he was always on the phone. Always. For 5 days. The hotel now has a pretty notice on their page that lists what they accept as acceptable documentation for minors - which is beyond what other IHG properties in Spain require. When we contacted IHG about this experience, they did nothing. We continue to travel and I no longer filter for IHG properties.The other woman at check-in apologized the following night and stated she tried to talk her coworker into proceeding with check-in. I told her I really appreciated the apology, but she should have called the manager when she knew what was happening wasn't right. She agreed. The rest of the staff was incredibly kind and polite. I think they felt sorry for us IHG Service, Owner at Holiday Inn Express Barcelona - Molins De Rei By IHG, responded to this review Hello Vanessa P,Thank you for your stay at the Holiday Inn Express Barcelona - Molins De Rei, Spain.We're determined to make your experience pleasant, and I am sorry to learn about the issues encountered. IHG Hotels & Resorts values your experience with our hotels, and we would appreciate the opportunity to look into this for you.Email IHGService@ihg.com with the following information, and we will take it from there:- TripAdvisor handle and display name.– The confirmation number and name on the reservation.– Your IHG One Rewards number (If applicable).– Your contact information that includes your name, phone number, email, and mailing address.– Actions by the hotel management or steps taken to address your concerns.– Concerns raised and any additional information you want to add.We will be working with all relevant teams to resolve your concerns.Best regards,Clayton G.Case ManagerIHG Hotels & Resorts Service

  Read more

• User:Francisco F

  Trip type: Family

  Great for family

  08 May 2026

  Great location, Super clean rooms, very helpful employees, included breakfast was amazing! Maria Luisa was very attentive and friendly!

• User:Liam T

  Trip type: Couples

  3 night stay

  04 Mar 2026

  The hotel is a little way out of Barcelona centre, but the centre is easily accessible by train which is a 10 minute walk from the hotelRooms were clean and comfortable and serviced every day.The breakfast is good. A special mention for Monica who made my wife feel so welcome in the mornings and helped her.I found all the staff welcoming and very helpful..All in all it was great value and I can recommend this hotel

  Read more

• User:261charmaineg

  Trip type: Couples

  3 night stay.

  26 Jun 2025

  Stayed here in June, the hotel is 20min drive from the airport, there is free parking at the hotel, ( we drove to castlldefels beach, parking was €9, would have been better catching the train there).Tue to Friday, hotel is just outside Barcelona, train station is 10min walk away, (we were advised to buy a family ticket that lasted us the 3 days we were there €12)found some lovely restaurants in the town including la taula, which was traditional Catalonian, and la mamarrata which was Mediterranean, there was also a Michelin star restaurant but we didn't try there.There is a big supermarket next door, and plenty of Pharmacy and other shops.The hotel is in a quiet area during the week, the staff were lovely.Breakfast was continental style, fresh croissants and pastries , Spanish omelette, (would have liked more cut up fruit rather than tinned option.)Beach tip, most beaches have no sunbeds, so pack umbrella in your suitcase or buy one, we paid €12 for medium size.We would definitely stay at this hotel again as we really enjoyed being away from the centre

  Read more