La FranCa Travellers

Recent Reviews: 134

• User: wolfgangwD6008CF

  Trip type: Couples

  Broken lights, no coffee, personal property destroyed: Worst stay ever

  The bedside lights flickered or didn't work, one bathroom light was broken for the whole stay, and there was no coffee in the room.On our second night, we came back to find my girlfriend's makeup and skincare products broken and spilled across the bathroom floor. The hotel says housekeeping found it like that, but nobody wrote us at the time, and in their own photo my toiletry bag, which we left o… Read moreThe bedside lights flickered or didn't work, one bathroom light was broken for the whole stay, and there was no coffee in the room.On our second night, we came back to find my girlfriend's makeup and skincare products broken and spilled across the bathroom flo… Read more

• User: DevelopmentWorker

  Trip type: Business

  Overall lovely experience

  When I was looking for a place to stay in Barcelona, I was initially tempted by the low rates of some of the Airbnb's. However, on a whim, I booked with this hotel and was very glad I did. Walking into the hotel is such a pleasant experience: lovely aroma, little drinks for guests, beautiful décor and very capable and friendly staff. But the real highlight was the room. I was pleasantly surprised… Read moreWhen I was looking for a place to stay in Barcelona, I was initially tempted by the low rates of some of the Airbnb's. However, on a whim, I booked with this hotel and was very glad I did. Walking into the hotel is such a pleasant experience: lovely aroma, lit… Read more

• User: Brandon P

  Trip type: Couples

  Great food. Great room. Staff hot or miss. Area is sketchy.

  Horrible location. Almost got robbed on the street beside the hotel. Half of the hotel staff are accommodating. The night time staff couldn’t care less about the attempted robbing as if it didn’t happen right in front of their hotel. Nor can you can you bring guests in that you. Which makes sense now knowing people get robbed in this areaHorrible location. Almost got robbed on the street beside the hotel. Half of the hotel staff are accommodating. The night time staff couldn’t care less about the attempted robbing as if it didn’t happen right in front of their hotel. Nor can you can you bring… Read more

• User: Walid M

  Trip type: Friends getaway

  Good location, excellent hotel

  Room is goodRoom service excellentRoom is goodRoom service excellent

• User: _ukaszk715

  Trip type: Family

  Beautiful building, but the reception staff is an absolute disgrace!

  While the hotel itself looks nice, the customer service and the behavior of the reception staff were an absolute nightmare.Upon arrival with my son, we were given a tiny room with one double bed, despite having booked and paid for a Superior Room with twin beds. When I called the front desk, the receptionist repeatedly and rudely insisted that I was mistaken.Only after my third complaint did he te… Read moreWhile the hotel itself looks nice, the customer service and the behavior of the reception staff were an absolute nightmare.Upon arrival with my son, we were given a tiny room with one double bed, despite having booked and paid for a Superior Room with twin bed… Read more