Le Meridien Barcelona

Recent Reviews: 3231

• User:nshugg

  Trip type: Couples

  Would never stay here again!

  15 May 2026

  Arrived and found lobby very bland and understated, not like a normal Westin product.Check in staff said they were upgrading us to a renovated premium room based on our member level. Bellman offered to deliver two stands for suitcases. We left to get something to eat. When we returned, no stands. After placing our luggage on the floor we barely had a place to walk.Room a total disappointment. Two single beds were the entire width of the room. Then there was a little cut out area with a chair and desk. There was a long dangly light over the nightstand that just got in the way of using the stand. Bathroom was no more than a 7x7’ measurement plus a high step in tub; no shower stall. You had to use the grab bar to get in and out. Believe me there is no picture of this room and tiny bathroom on the website. Terrible.The two slide closet doors would not shut. They just kept rolling open like the floor wasn’t level.Had to have the front desk send maintenance up twice. The air conditioning wasn’t getting cool enough and the faucet when turned to cold water barely came out of the faucet. There is no clock in the room. You have to check your own phone for time. If you need a night light you have to leave one of the bathroom lights on which then shines through the glass door leading into the bathroom disturbing sleep.The bed comfortable but they don’t have a top sheet just a comforter which is too heavy for comfortable sleep, especially when your air conditioning isn’t properly cooling. I asked the front desk to have housekeeping add a top sheet and bring a light blanket but leave the duvet/comforter. I heard a knock at the door and a gentleman who didn’t speak English hands me a folded sheet and a blanket. I told him I needed housekeeping to just add the sheet and blanket when they cleaned the room. He had to call someone and this prolonged the whole situation. I told the person on the phone to just have him leave the sheet and blanket for housekeeping when they came to clean the room. No luck, off he went with both items. When we returned to room the sheet was on the bed, the folded blanket was placed at the end of the bed and they had removed the comforter from the Duvet. Have no idea why they did this.In addition, there is major construction going on the street around the hotel. I don’t seeing this being completed for months. They start early in the morning and continue to early evening. If you would like to rest during the day you can forget that. It’s a mess to wind your way outside the hotel. The view from your balcony is just equipment and junk equipment.We were on the 2nd floor and apparently there is a subway built underneath the hotel. While in your room you can actually feel a vibration from the subway over and over especially at night. When we walked out the front door in the morning to get a taxi they told us we could not use any of the taxis there because they only wanted airport runs. They told us to walk a block up the street and find our own taxi. My husband uses a cane and walking up to the under construction area was not the easiest. Where do you go where a major can’t get you a taxi?I would not recommend anyone use this hotel.When a hotel is charging $350 a night for a hotel room you expect service and quality. That doesn’t exist here. Juan Soler, General Manager at Le Meridien Barcelona, responded to this review Dear nshugg,Thank you for choosing Le Méridien Barcelona and for taking the time to share your feedback regarding your recent stay with us.We are truly sorry to hear that your experience did not meet your expectations and that several aspects of your visit affected your overall impression of the hotel, as this is certainly not the level of service and experience we strive to provide to our guests.As you mentioned, Barcelona is a vibrant and dynamic city with an extensive public transportation network, which allows both visitors and locals to move around the city comfortably and efficiently. Due to the central location of many hotels, including ours, guests may occasionally notice activity related to the metro infrastructure or ongoing city improvement works taking place in the surrounding area.In addition, we would like to share that there are plans for a significant refurbishment of the hotel in the near future, aimed at enhancing the overall guest experience and refreshing many of our facilities and room features. This project is intended to modernize the hotel while maintaining the unique character and privileged location that many of our guests appreciate. We truly believe these improvements will allow us to offer a more comfortable, contemporary, and enjoyable stay experience for all our future visitors.At the same time, we are sorry to hear that certain service interactions did not feel as seamless as expected during your stay. Please know that our team always remains at our guests’ disposal should they require assistance with taxi arrangements, transportation, recommendations, room preferences, or any other request throughout their visit. We are very proud of our team and of their commitment to providing attentive and personalized hospitality to every guest.While we regret that your stay did not leave you with the impression we would have hoped for, we sincerely hope to have the opportunity to welcome you again in the future.Kind regards,Juan SolerGeneral Manager

  Read more

• User:S5946ZKroseb

  Trip type: Family

  Outdated and Very Noisy

  13 May 2026

  Room hallways are dark and have bulletin boards with room number poorly decorated. Room walls paper thin could hear conversations from next room. Also instant coffee seems cheap. The lobby was very nice. The staff was friendly and professional. Also no communication about the road infrastructure work 24x7 and the jackhammering occurring also warned not to go more than a block or so due to crime. occasionally at all hours. As a loyal Marriott customer very disappointed. Juan Soler, General Manager at Le Meridien Barcelona, responded to this review Dear S5946ZKroseb,Thank you for choosing Le Méridien Barcelona and for taking the time to share your feedback following your recent stay with us. We truly appreciate your comments, and especially your kind words regarding our staff, who will be delighted to know that their friendliness and professionalism made a positive impression during your visit.We are sorry to read that certain aspects of your stay did not meet your expectations. Please allow us to clarify that the improvement works currently taking place on La Rambla are part of a city-led infrastructure enhancement project. These works are carried out exclusively during daytime hours and are not operating 24/7. Nevertheless, we understand that any external noise may cause inconvenience.Regarding safety, Barcelona is generally a safe and vibrant city to visit. However, as in any major tourist destination, we always recommend guests remain attentive to their personal belongings while exploring the city.We would also like to share that there are renovation plans scheduled for the near future, aimed at enhancing our facilities and overall guest experience. We are sorry that some elements did not reflect the high standards you expected as a valued Marriott guest.We hope to have the opportunity to welcome you again in the future and provide you with a much more enjoyable experience.Kind regards,Juan SolerGeneral Manager

  Read more

• User:Rachel B

  Trip type: Family

  Great experience!

  26 Apr 2026

  Excellent customer serviceGreat location Spacious roomsSo much shelf space in the bathroom Rooms include hair dryer AND flat iron!Highly recommend!! Juan Soler, Director General at Le Meridien Barcelona, responded to this review Dear Rachel B,Thank you for choosing Le Méridien Barcelona and for your kind feedback.We are delighted to hear that you had such a great experience with us and that you appreciated our customer service, central location, and the comfort and spaciousness of the rooms. It is also a pleasure to know that the bathroom amenities and thoughtful details, such as the hair dryer and flat iron, contributed positively to your stay. We appreciate your comments and recommendation and we look forward to welcoming you back to Le Méridien Barcelona for another excellent stay.Kind regards,Juan SolerGeneral Manager

  Read more

• User:jitendra m

  Trip type: Friends getaway

  Perfectt Service

  22 Apr 2026

  I have been a travel agent for 46 yearsThe efficency and service i received at the hotel is beyond my wildest expectationsAmaia Ohm and Monica Garcia have made the process so simpleExremely efficent and very quick to respondTruly a Fantastic Experience Juan Soler, Director General at Le Meridien Barcelona, responded to this review Dear 467jitendram,Thank you for choosing Le Méridien Barcelona and for your wonderful feedback.We are delighted to hear that your experience exceeded your expectations, especially coming from someone with such extensive experience in the travel industry. Your kind words mean a great deal to us.It is also very rewarding to know that Amaia Oms and Mónica García made the process smooth, efficient, and responsive.We look forward to welcoming you to Le Méridien Barcelona for an equally fantastic stay.Kind regards,Juan SolerGeneral Manager

  Read more

• User:GoPlaces12665812505

  Trip type: Family

  Great experience

  04 Apr 2026

  What makes this hotel special is the Concierge, Bruno. He made our dinner reservations, made sure a restaurant would add a candle to my son’s dessert for his birthday and, most helpful, he helped me find some specific tiles I was looking for. Bruno called the hotel we stayed at in Seville that had the tiles displayed and researched where we could find them. We had to have them shipped and Bruno arranged to have the tiles shipped to the US which many places in Spain won’t do.Bruno constantly went above and beyond. One afternoon I was in the lobby and talking to an airline on my phone. He overheard me say I didn’t have paper and saw I was frustrated and he brought me paper, pen, and a bottle of water. That act of kindness meant a lot.These are just a few examples of how Bruno went out of his way to make our stay special. By the time we left Barcelona I felt like I had a new friend. Juan Soler, Director General at Le Meridien Barcelona, responded to this review Dear GoPlaces12665812505,Thank you for choosing Le Méridien Barcelona and for sharing such a detailed review.We are delighted to hear that your experience with us was so memorable, and especially that Bruno made such a meaningful impact on your stay. From organizing special birthday touches to going the extra mile in helping you find and arrange the shipment of the tiles, as well as his thoughtful gestures during your time in the lobby, it is clear that he created a truly personalized and heartfelt experience. It is very rewarding to know that you felt so well taken care of and even more so that you left feeling you had made a new friend.We look forward to welcoming you back to Le Méridien Barcelona for another exceptional stay.Warm regards,Juan SolerGeneral Manager

  Read more