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Olivia Balmes

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Olivia Balmes

locationEixample, Barcelona

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About Olivia BalmesAbout Olivia Balmes

Location

Centrally located in Barcelona, this hotel is about 5 km from the beach.

Facility

The hotel has a lift and features 128 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities in the rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, massage treatments and a solarium.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide gluten-free meals. In addition, picnics and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Olivia Balmes Amenities at Olivia Balmes

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sun loungers

    • -

      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2869

Very Good

661

Average

67

Poor

13

Terrible

17

Recent Reviews: 3627

  • User:Lesley F

    Trip type: Couples

    Great hotel, excellent location

    rating03 May 2026

    Great room and very quiet even though it was facing onto the street.Breakfast had plenty choice although the warm buffet selection was not often warm.Pool and terrace were a huge bonus especially as we had warm weather and enjoyed a few drinks at the pool bar in the afternoons.Location was easy walking to many places and metro access at the next street junction. Staff were all excellent, helpful and friendly.

  • User:Nadine F

    Trip type: Couples

    Lovely Hotel

    rating02 May 2026

    Lovely hotel.Very warm and welcoming upon arrival.Room was a great size.Breakfast had a good choice.Great location.Service overall was excellent.I emailed ahead to say it was my partners birthday when we arrived and asked if there was any extras I could add to the room.They emailed back really quick and said they could give us a complimentary cake and a bottle of cava in the room upon arrival.Fantastic service would recommend this hotel to others.

  • User:hilw5858

    Trip type: Family

    Amazing!

    rating07 Apr 2026

    Wonderful hotel - spotlessly clean - staff can't do enough for you - they are all so friendly and efficient. Reception so welcoming on arrival - we felt special guests. Breakfast was plentiful - so much choice - it was amazing - so clean. Chocolates were left in the room on arrival along with a drinks voucher - so thoughtful. Room spotless - great care taken with making it perfect. Rooftop pool with sunbeds great views - fluffy towels provided. Location central to popular attractions and shops. Just can't fault this hotel at all. Worth every penny - would recommend to anyone - give it a try you won't be disappointed - it's absolutely fantastic. Front Office Manager, Atención al cliente/recepción at Olivia Balmes Hotel, responded to this review Dear hilw5858,Thank you so much for this absolutely fantastic review! We are truly touched by your kind words and thrilled to know that your stay at Olivia Balmes Hotel was such a wonderful experience from start to finish.It means the world to us that you felt like a special guest from the moment you arrived, and that our team's friendliness, efficiency, and attention to detail made such a positive impression. We're also delighted that you enjoyed the chocolates, drinks voucher, plentiful breakfast, spotless room, and our rooftop pool with its great views.Your enthusiastic recommendation is the greatest compliment we could ever receive. Thank you again for your trust and for sharing your experience so generously.We can't wait to welcome you back!Warm regards,Xavier R. - Front Office Manager

  • User:Hallie F

    Trip type: Couples

    horrible experiencia

    rating22 Mar 2026

    horrible trip really bad still waiting on a refund from valentines we got the suite for valentines said on there website they would decorate the room bring wine with chocolates we paid over 600 for a room worth 250 euro. when we arrived the receptionist did not have anything showed up on the system for all the extras we had paid for. bad from the start. my boyfriend thought the room was going to be with decorations for valentines and there was none. we wanted to leave from that moment they all hadnt a clue what they were doing. we ended up they have us a bad bottle of wine with no chocolates nothing. an absolute joke of a hotel leaving during the night as the whole experience of ended up being ruined my boyfriend had a bad stomach from stress of the whole thing and we had to leave. we left at 4am as we live in bcn we went home. the whole trip was ruined and honestly so dissapointing for spending tha much. and to make everything worse we were promised a refund that we never got. i used to work in a hotel and i must say the service was the worst to not even give a refund of the money is absolute crazy. do not stay here i would not reccomend the suite is also not worth the money horrible had scartches on the carpet not worth it at all.

  • User:Simone G

    Trip type: Couples

    Serious Service Failure – Not Acceptable for a 4-Star Hotel

    rating28 Feb 2026

    Serious service failure – unacceptable for a 4-star hotelI purchased a Valentine’s Day package for €549 (tourist tax excluded) which included: • a suite • Valentine’s Day room decorations (€120) • dinner at the hotel • a bottle in the room with strawberries, chocolates and snacksNothing was handled properly.Upon arrival, none of the package or extras were registered in their system.When we entered the suite, the room was completely undecorated: a paid service that was never provided, effectively cancelling the Valentine’s experience.After reporting the issue, no immediate solution was offered.Only after more than one hour was the bottle delivered to the room — without strawberries, without chocolates and without snacks, despite being clearly included and advertised.The dinner, priced at €140, was extremely basic and not proportional to the cost.Due to the overall disappointment, we checked out at 4:30 a.m.I have been living in Barcelona for 4 years and have never experienced such poor service, especially in hotels of this category.The hotel acknowledged their mistakes, but after around 20 days, they refunded only the €120 for the missing decorations, with no partial refund of the package, no voucher, and no meaningful compensation.Poor management, lack of organization, and complete disregard for the guest experience. Strongly not recommended.

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