Porta Fira

Recent Reviews: 1873

• User:Emma R

  Trip type: Family

  Comfortable but not ideal location

  28 May 2026

  Stayed here as part of a large group. If you want to be near restaurants, things to do and public transport, this isn't the best location. We had to catch ubers and taxis most days to ensure we got to visit the places we wanted to see. Rooms are large and everything is comfortable but the bathroom design is confronting! Imagine a massive shower room which you step out of to dry and get dressed, however you are back in the room itself so everyone in there can see you doing so. If you didn't want to dry and dress infront of an audience, you have to take your clothes into the wet shower room, of which there is nowhere to put them except the wet floor. Breakfast buffet is plentiful.

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• User:Graeme C

  Trip type: Couples

  Disappointing

  12 May 2026

  For some reason this was a bit of a disappointment. We chose the hotel because of the hotel being on Line 9 from the airport. But as we landed late in the evening we ended up taking a taxi. It's an interesting hotel in terms of design. It is not in a tourist area but it's near a Metro station. The area is modern with nothing much around for tourists. The room was OK - slightly odd by having a sink in the bedroom area. The bed was comfy. We had drinks at the bar but did not eat there. The cost of the breakfast was way too high. No information in the room about the hotel facilities (Including the restaurant and terrace) nor about the local area- sights, transport options, retail, restaurants etc)Would we go back? Probably not. Hotel Porta Fira, Atención al cliente/recepción at Hotel Porta Fira, responded to this review Dear Guest,Thank you for sharing your detailed feedback regarding your recent stay with us.We are pleased to hear that you found our bed comfortable and appreciated our unique architecture and design. However, we sincerely regret that your overall experience was disappointing and that several aspects did not meet your expectations.Regarding our room layout, our open-concept bathroom design with the sink in the bedroom area is intended to maximize space and modern style. For a future visit, we kindly recommend booking our Privilege rooms or higher categories, which feature a fully enclosed bathroom layout.We have also taken note of your comments regarding the price of our breakfast. Regarding the details about the hotel services, transport, and local area, we would like to mention that all this information is digitally available by scanning the QR code located on the room desk.While our immediate surroundings are indeed a modern business district rather than a traditional tourist area, many of our guests find the direct metro connection convenient for exploring the city center quickly.We work with great passion to offer our guests a memorable stay, and your insights are incredibly valuable as they help us identify areas where we can refine our service. We hope you might consider giving us another opportunity in the future to provide you with a more fulfilling experience.Yours sincerely,Guest Experience DepartmentHotel Porta Fira 4*Sup

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• User:ChrisBck

  Trip type: Couples

  Superb location for easy rail access to Barca, but only share with someone you want no secrets from!

  01 May 2026

  The hotel is quite striking visually from the outside. It is in a superb location next to Europa | Fira station. You can therefore get the “L9 Sud” train directly from the airport to almost the front door of this hotel for only €6.90. That train station will also get you to Pl España, from there you can get anywhere easily. I recommend purchasing a “T casual” metro card, that gives you 10 trips for €13, ideal if you are staying for a few days. You therefore get the best of both worlds with this hotel, easy access to Barcelona but without the cost of staying right in the middle.I did not eat at the hotel as it was too expensive - €18 for breakfast is too much when you can walk to Gran Via 2 shopping centre and pay a fraction of that. The rooms were clean, however the shower and toilet is only separated by glass screens with gaps, so don’t share with anyone you aren’t prepared to get to know very well!They also leave food out, this is actually part of the mini bar but not signed as such. So if you eat it, you’ll be charged. They also don’t leave free water in the room and the coffee is very poor, as is the milk offering. Hotel Porta Fira, Atención al cliente/recepción at Hotel Porta Fira, responded to this review Dear Mr. ChrisBck,Thank you for choosing Hotel Porta Fira and for providing such a detailed and practical review for other travelers.We are pleased to know that you appreciated our unique architecture and found our location so advantageous. It is great to hear that the direct connection from the airport via the "L9 Sud" and the proximity to the Europa | Fira station facilitated your travels, allowing you to enjoy the best of Barcelona while staying in a more accessible area.We have taken note of your constructive feedback regarding our breakfast pricing and the in-room amenities. We constantly review our offerings, including the coffee and milk selection, to better meet our guests' expectations. Regarding the mini-bar items and the absence of complimentary water, we appreciate your honesty as it helps us identify areas where we can improve our communication and the overall guest experience.We also understand that our modern bathroom design, featuring glass partitions, is quite distinctive and may require a certain level of familiarity between guests.We hope to have the opportunity to welcome you back in the future and provide an even more satisfying stay.Yours sincerely,Guest Experience DepartmentHotel Porta Fira 4*Sup

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• User:timbo49sail

  Trip type: Couples

  Great hotel.

  16 Mar 2026

  Excellent all round experience, from arriving to departing. Nice large room. Comfy bed. Lovely view. The breakfast buffet was one of the best I have experienced. Hotel Porta Fira, Atención al cliente/recepción at Hotel Porta Fira, responded to this review Dear Mr. Timbo49sail,Thank you very much for your excellent review. We are delighted to hear that you had such a positive all-round experience, from the moment you arrived until your departure.It is a pleasure to know that you enjoyed our spacious rooms and the views, and we are especially proud that you considered our breakfast buffet to be one of the best you have experienced. Our culinary team works hard to offer a high-quality variety, and your recognition is the best reward for their efforts.It was a privilege to host you, and we look forward to welcoming you back very soon.Kind regards,Guest Experience Department

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• User:Gugjit Jack H

  Trip type: Couples

  refer to hotel Agumar hotel division of Santos hotels

  12 Mar 2026

  Did not book this hotel after experience at Hotel Agumar hotel their sister hotel Hotel Porta Fira, Atención al cliente/recepción at Hotel Porta Fira, responded to this review Dear Guest,Thank you for your feedback. We are sorry to learn that your experience at a sister property influenced your decision not to stay with us.As part of the Santos Hotels family, we strive to maintain the highest standards of service across all our locations. We would very much like to understand the details of what occurred, as it is not common for us to receive this type of feedback. Your insights are valuable to us, and we would appreciate the opportunity to address your concerns directly.If you are willing to share more information, please feel free to reach out to us at samantha.massanet@hsantos.esKind regards.Guest Experience department

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