Sleep&Fly

Recent Reviews: 302

• User: Dave K

  Trip type: Couples

  Great Location - Poor Hotel

  The only reason we stayed here is that the hotel is right in the Terminal building - and the high price reflects that convenience. However, we wouldn't stay again, for various reasons:- the receptionist was really unwelcoming. Hardly a "hello" and a very begrudging smile. Not a good start. - We had requested a room with 2 beds: we got 2 beds but one was the sofa, folded out. - There was a connecti… Read moreThe only reason we stayed here is that the hotel is right in the Terminal building - and the high price reflects that convenience. However, we wouldn't stay again, for various reasons:- the receptionist was really unwelcoming. Hardly a "hello" and a very begru… Read more

• User: KatsD

  Trip type: Couples

  Absolutely horrendous experience at reception

  We tried to get overnight accommodation here after our flight was cancelled at 1am. The receptionist, an elderly man, was extremely unpleasant and told us they didn't have any vacancies. I wanted to sit down in the lobby a moment to google some other options for accommodation that night, and he became extremely aggressive, telling us to leave immediately. When I tried to explain calmly that we mer… Read moreWe tried to get overnight accommodation here after our flight was cancelled at 1am. The receptionist, an elderly man, was extremely unpleasant and told us they didn't have any vacancies. I wanted to sit down in the lobby a moment to google some other options f… Read more

• User: Officer_Dibble

  Trip type: Couples

  Hard to find but comfortable

  We knew that our cruise ship sightseeing tour was going to drop us at Terminal 1 about 6 hours before we could check in for our flight. We also knew, from previous experience, that landside at the airport offered very uncomfortable seating and not much of it either. We therefore booked a room for a few hours, so we could chill out in comfort.There was no signage in the airport, so it wasn't easy t… Read moreWe knew that our cruise ship sightseeing tour was going to drop us at Terminal 1 about 6 hours before we could check in for our flight. We also knew, from previous experience, that landside at the airport offered very uncomfortable seating and not much of it e… Read more

• User: Edward K

  Trip type: Family

  Canceled our Confirmed Reservation

  Extremely disappointing and unacceptable experience.We had a confirmed reservation, only for the hotel to cancel it at the last minute, leaving us with no choice but to find alternative accommodation at a much higher price. Because of the timing, we were forced into expensive last-minute arrangements and incurred significant additional costs and stress that could easily have been avoided.When we c… Read moreExtremely disappointing and unacceptable experience.We had a confirmed reservation, only for the hotel to cancel it at the last minute, leaving us with no choice but to find alternative accommodation at a much higher price. Because of the timing, we were force… Read more

• User: Exploration310386

  Trip type: Solo travel

  AVOID THIS HOTEL

  I arrived exhausted, and the experience unfortunately went downhill from there. The hotel was difficult to find, and when I finally arrived, the receptionist initially couldn’t locate my booking. I then had to wait almost 30 minutes for the manager to return and sort it out. To make matters more difficult, the receptionist spoke no English, so communication was extremely challenging.The worst part… Read moreI arrived exhausted, and the experience unfortunately went downhill from there. The hotel was difficult to find, and when I finally arrived, the receptionist initially couldn’t locate my booking. I then had to wait almost 30 minutes for the manager to return a… Read more